Institutional Research Associate (qualitative- or mixed-methods focus)

Job description

Posting Details

Position Information

Job CategoryProfessional/AdministrativePosition TitleInstitutional Research Associate (qualitative- or mixed-methods focus)Full Time/Part TimeFull TimeDivisionDean of the FacultyDepartmentInstitutional Planning & ResearchDepartment Statement

The Office of Institutional Planning & Research (IPR) seeks a Research Associate with mixed-methods or qualitative research experience. The Research Associate reports to the University’s Director of Institutional Planning & Research and will contribute to institutional research on areas of priority to the University, as described in its Third Century Plan.

The Research Associate will play a critical role in IPR’s efforts to inform and support:

the University’s promotion of diversity, equity and inclusion;
the University’s efforts to prevent sexual violence and support those dealing with its effects;
faculty-led student learning assessment; student retention, satisfaction, and outcome assessment;
reports to the community on the results of all surveys currently on the University survey schedule;
faculty and staff from across the University seeking information to help them fulfill their responsibilities to the University and its continents;
will organize and lead IPR’s focus group and interview based research

Student workers will be available to support data collection efforts, and funding is available to support professional development.


Accountable for aggregating, analyzing, compiling and communicating helpful information across the campus.

Responsible for execution of regular surveys focus groups and interviews

accountable for timely and accurate data analysis to inform strategically relevant decision making.

Responsible for conducting research and presenting results in a manner consistent with best practices in higher education.

Must possess excellent interpersonal, communication and organizational skills.

Technical Competencies

NameQualitative ResearchDescription

Demonstrated ability to collect and integrate multiple sources of data to generate meaningful information. Ability to communicate results to a broad range of higher education constituents. Demonstrated expertise and experience with relevant tools for statistical analysis and report production (e.g., MAXQDA, SAS, SPSS, Stata, etc.).

Technical Competencies

NameCollaboration and supportDescription

Ability to provide a welcoming and professional environment to all constituents, including students, parents, faculty, staff and alumni. Ability to determine the best strategy (data, analysis, report format, etc.) to meet multiple customer needs (University Leadership, Faculty, staff, etc.).

Technical Competencies

NameEffective communicationDescription

Ability to gather information from and provide research results to constituents with a broad range of knowledge and understanding of higher education..

Technical Competencies

NameProject ManagementDescription

Demonstrated ability to support development and production of reports and surveys, both regularly data collection, analysis and reporting tasks and ad hoc ones in a timely manner.

Behavioral Competencies

NamePersonal Accountability for ResultsDescription

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Behavioral Competencies

NameEffective CommunicationDescription

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Behavioral Competencies

NameProblem Solving and Decision MakingDescription

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Behavioral Competencies

NameChange ManagementDescription

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Behavioral Competencies

NameLeadership and TeamworkDescription

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Behavioral Competencies

NameCreativity and InnovationDescription

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Behavioral Competencies

NameDiversity and InclusionDescription

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Behavioral Competencies


Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.


Professional Experience/ Qualifications

- Demonstrated ability to design and lead survey, interview and focus group research in compliance with FERPA regulations and Association for Institutional Research code of ethics.
- Demonstrated understanding of the goals of liberal arts education and the current environment for higher education in the northeast and nationally.
- Excellent verbal and written communication skills, and a high regard for detail and professional standards.
- Demonstrated flexibility, and the ability to manage multiple tasks and priorities.
- Demonstrated proficiency with Microsoft Office Suite, including excel functions, formulas, and pivot tables.
- Demonstrated customer service experience and the ability to professionally coordinate with multiple stakeholders across campus including students, faculty and other staff.
- Must be capable of working collegially with diverse groups of faculty, staff, students and community members.
- Comfortable with learning new technology.
- Ability to work independently and collaboratively.

Preferred Qualifications

- Some database experience with the ability to learn how to cull, query, and consolidate data for reports.
- Three or more years experience leading mixed-methods research in a higher education environment.
- Two or more years experience developing and deploying surveys in Qualtrics, including deep knowledge of survey flow and triggers.
- Experience working with Banner.


A bachelor’s degree is required. An advanced degree in education, or another area of social or behavioral science with relevance to higher education research is preferred.

CertificationsPhysical RequirementsOther Information Posting Detail Information

Requisition Number2019S098PTemporaryNoWork Schedule

Typically 8-4 / 9-5 with additional hours as required.

Job Open Date08/01/2019Job Close DateOpen Until FilledYesSpecial Instructions SummaryEEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:

Supplemental Questions

Required fields are indicated with an asterisk (*).

    Applicant DocumentsRequired Documents
    1. Resume
    2. Cover Letter
    Optional Documents




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      Job No:
      Posted: 8/5/2019
      Application Due: 10/10/2019
      Work Type: