Posting Details

Posting Details

Posting NumberS03646PWorking TitleLead Financial Aid Advisor, Program Funds ManagementDepartmentStudent Financial AidAbout the University of Georgia

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

The Office of Student Financial Aid (OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.

College/Unit/Department websitehttps://osfa.uga.edu/Posting TypeExternalRetirement PlanTRS or ORPEmployment TypeEmployeeBenefits EligibilityBenefits EligibleFull/Part timeFull TimeWork ScheduleAdditional Schedule Information

Monday – Friday, 8:00 – 5:00; some evening or weekend hours may be required; some travel required

Advertised SalaryCommensurate with ExperiencePosting Date07/30/2019Open until filledYesClosing DateProposed Starting Date10/01/2019Special Instructions to ApplicantsLocation of VacancyAthens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Position Information

Classification TitleStudent Services ProfessionalPay GradeFLSAExemptJob FamilyStudent ServicesFTE1.00Minimum Qualifications

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Prefer at least 2 years experience working in a student financial aid office.

Position Summary

Serve as lead financial aid advisor for compliance and fund management area. Reconcile program accounts to ensure award and disbursement records match, and resolve discrepancies. Serve as generalist/backup for other office areas during peak or exceptional times. Participate in office compliance audits and reviews. Remain current regarding federal, state and university financial aid regulations, policies and procedures.

Knowledge, Skills, Abilities and/or Competencies

Acute attention to detail and deadlines
Strong organizational skills
Ability to multitask with high levels of accuracy
Strong customer service skills
Excellent oral and written communication skills
Strong computer and technology skills

Physical Demands

Climb stairs.
Sit for extended periods of time doing computer work.
Lift up to 30 pounds.
Some evening and weekend work.
Some travel for off-campus outreach events.

Is driving a responsibility of this position?Does this position have operation, access, or control of financial resources?NoDoes this position require a P-Card? NoIs having a P-Card an essential function of this position? NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, or patient records)?YesCredit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Duties/Responsibilities

Duties/Responsibilities

- On a routine schedule established by supervisor, monitor and reconcile award discrepancies and consult with university departments and external agencies as needed to resolve financial aid related issues, adhere to all statutory, regulatory, and policy guidance, including office policies and procedures
- Reconcile award and disbursement records for all institutional as well as federal, state, and other non-institutional program or sources of student financial aid
- Monitor awarding and disbursement guidelines to ensure compliance with all applicable regulations, policies, and procedures
- Resolve discrepancies and notify supervisor and/or director immediately of discrepancies or anomalies

Percentage of time40 Duties/Responsibilities

Duties/Responsibilities

- Participate in intra-office audits and compliance reviews
- Provide support for budget analysis and data analysis conducted in support of compliance and fund management efforts

Percentage of time20 Duties/Responsibilities

Duties/Responsibilities

- Serve as office generalist and provide backup work during peak volume and/or exceptional periods when service, processing, or other administrative duties are backlogged or in high demand
- Maintain working knowledge of processes and service in order to accurately award and revise student financial aid in accordance with relevant policies and procedures, process and work timely numerous and complex reports with discerning the necessary action(s), monitor relevant systems (e.g., BANNER, Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS), College HOPE Eligibility Calculation Service (CHECS), etc.) for changes to students’ aid eligibility and revise or cancel financial aid awards as necessary
- Advise accurately and efficiently students and parents who call, visit, or email the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after
- Provide assistance to students, families, and colleagues in completing financial aid processes
- Maintain a working knowledge of relevant student information and financial aid processing systems
- Maintain privacy and confidentiality of student and family data and information
- Maintain security of student records and related information

Percentage of time25 Duties/Responsibilities

Duties/Responsibilities

- Collaborate with other employees on office committees regarding policy, procedures, and training opportunities
- Participate in approved professional development activities in coordination with supervisor
- As needed, assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally
- As needed, assist in training new employees (permanent and temporary, including interns and graduate assistants)

Percentage of time10 Duties/Responsibilities

Duties/Responsibilities

- Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies
- Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public
- Perform other duties as assigned in support of office, divisional, and institutional goals

Percentage of time5Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you possess a valid driver's license?
   • No Response
   • No
   • Yes

Applicant DocumentsRequired Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents