Manager for Online and Instructional Technologies

Job description

Current Staff and Administrative Openings

Resumes may be submitted at: [email protected].

Clark University is an Affirmative Action, Equal Opportunity Employer. We strongly encourage members from historically underrepresented communities – inclusive of all women- to apply.

Internal applicants should have at least one year's experience in their present position. Transfer of successful applicants will be effected at a time mutually agreeable to both departments.

Clark offers regular full time staff outstanding benefits including: free life and disability insurance; choice of health plans with University contribution; 3-4 weeks vacation depending on appointment; free evening undergraduate and master’s level courses for employee plus various tuition discounts for family members; 10% University contribution to retirement plan after 2 years of employment in higher education; free use of athletic and fitness center, and many more.

Information Technology Services:
Manager for Online and Instructional Technologies

Code: 199288

Clark University’s Information Technology Services department seeks to fill the position of Manager for Online and Instructional Technologies. Reporting to the Director of Academic Technology and Client Support, the successful candidate will provide operational, academic and strategic leadership in the support of technology-enhanced teaching and learning on campus; including the management and hands-on development of online/blended learning courses, the oversight of academic services, and the support of related teaching and learning initiatives.

Duties and Responsibilities:

•Support faculty members, applying best practices in teaching technology-enhanced traditional face-to-face, online, and blended courses. Partner with faculty in the transition of face-to-face courses to online and blended formats. Ensure team members are appropriately engaged and are fulfilling their service and support responsibilities.

•Serve as team lead in the design, delivery, management, and evaluation of faculty development activities; plan, implement and manage course and faculty development processes related to online/instructional technologies including faculty training, instructional design and course implementation; track course development process, monitor ongoing courses, and evaluate course delivery/quality assurance based on identified online quality standards and student success measures.

•Collaborate with Director, deans, administration, faculty, staff and students to analyze, design, develop, implement and evaluate pedagogical and technology solutions for that provide all students with seamless and user-friendly learning.

•Apply current pedagogical and instructional design strategies as well as local, state and national trends in meet University learning goals, Section 508 compliance, and universal design practices in technology enhanced teaching/learning solutions. Stay abreast of emerging technologies and their application to curriculum design/delivery both face-to-face and online. Make recommendations to adopt and implement solutions as appropriate.

•Design and develop exemplary resources for faculty, including but not limited to, self-help documents, online tutorials, and other interactive multimedia materials.

•Collaborate with Director, ITS staff, and other members of the University’s management team to manage online-learning services, including oversight of the University’s LMS

•Other duties as assigned.


•BS/BA degree in Instructional Technology or related field plus a minimum of five years’ experience developing and implementing professional development and technology training programs for faculty and students; Preference will be given to candidates that have a Master’s in Instructional Technology/Design or related field and/or 3 plus years of online teaching experience. Certification in Quality Matters (QM) and/or Online Learning (Sloan C) Consortium a plus. Experience in Higher Education preferred.

•Direct experience creating high quality blended and online courses and experience managing the development of online courses for faculty across a range of disciplines.

•Demonstrated knowledge of pedagogy, instructional design principles, quality course design, and learning theory.

•Experience administering and supporting faculty in the use of an enterprise-level, learning management systems (current system is Moodle), and other teaching and learning technologies

•Excellent written and presentation skills including, but not limited to: the ability to communicate effectively with people at varying levels of technical fluency including the ability to explain and document complex technical issues in a way that non-technical people may understand; the ability to establish collaborative working relationships at all contact levels of the University; the ability to communicate progress/challenges to appropriate personnel effectively; and the ability to design, deliver and assess faculty development programming.

•Demonstrated ability to effectively manage a diverse team and multiple concurrent projects; ability to prioritize, anticipate and escalate issues as they develop.

•Demonstrated passion for problem solving; strong project management skills and the proven ability to build trust and work well with all levels of management and technical staff are required.

•Team player with excellent consulting skills and a fun, but professional presence required.

•Excellent customer service skills; and a high degree of integrity relative to computer security and confidentiality of information required.

•Ability to work nights and weekends on an as-needed basis is required.

This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks’ vacation, generous retirement plan, free use of campus fitness center and many more.

Review of applications will begin immediately. Salary will be commensurate with skills and experience. Please email résumé and cover letter to <[email protected]> Applicants must reference Job code 199288 in the subject line to be considered for this position.

Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.




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Job No:
Posted: 7/27/2019
Application Due: 11/5/2019
Work Type: