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Work Station Support Specialist

Employer
University of California-Riverside
Location
Riverside, CA

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Job Details

Work Station Support Specialist Job Number Full/Part Time Schedule Salary 201905091801 Full Time 8AM - 5PM $45,300 - $89,400 Position Information Under the general supervision of the HAPSS Clinical Application Analyst, will assist in supporting the configuration and operation for the Health and Psychological Student Services electronic medical record and operational applications. Education Education Requirements Degree Requirement Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training. Required
Certifications Certification Requirement A+ Preferred SQL Certifcation Preferred Microsoft Certified Professional Preferred
Experience Experience Requirement Demonstrated experience working in a University Health/Counseling environment Preferred Experience with Point and Click Electronic Medical Records System (EMR) Preferred 0 - 1 years of related experience. Required Demonstrated experience supporting multiple users in an EMR. Required Demonstrated experience in a HIPAA /FERPA regulated field Required
Special Conditions Special Condition Requirement Must pass a background check. Required
Minimum Requirements Detail oriented, with basic organizational skills and the ability to manage time efficiently, prioritize tasks, and complete assignments consistently on schedule.
Basic skills in written and verbal communications, with the ability to clearly convey technical information to both technical and non-technical personnel.
Basic knowledge of specific clinical applications and functions, including development, implementation, maintenance, user support, and system testing and evaluation.
Basic interpersonal and customer-service skills, with the ability to work effectively on a team and provide technical support to users of clinical applications.
Basic problem-solving and troubleshooting skills, with the ability to work both independently and collaboratively to identify potential solutions, and develop options for resolution.
Skills in working with an EMR within a higher education setting (preferably PnC)
Basic understanding of server operations.
Preferred Qualifications Basic knowledge of departmental systems and procedures for executing simple tests and perform appropriate documentation and reporting.

Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview
Job Description Details View complete Job Description for this position

Organization

The University of California, Riverside is one of 10 universities within the prestigious University of California system, and the only UC located in Inland Southern California.

We are located approximately 50 miles east of downtown Los Angeles. UCR is also within easy driving distance of dozens of major cultural and recreational sites, as well as desert, mountain and coastal destinations.

Widely recognized as one of the most ethnically diverse research universities in the nation, UCR's current enrollment is over 19,000 students, with a goal of 21,000 students by 2020. The campus is in the midst of a tremendous growth spurt with new and remodeled facilities coming on-line on a regular basis.

UCR plays many roles. As a university, we help educate students to reach their potential and goals. As the only public research university in Inland Southern California, we are on the leading edge of pioneering research that affects the challenges each of us face daily. As a proud member of the Riverside and Southern California communities, UCR's impacts extend beyond just educating students, including contributions to the local economy and promoting positive growth.

The University of California, Riverside serves the needs and enhances the quality of life of the diverse people of California, the nation and the world through knowledge – its communication, discovery, translation, application, and preservation. The undergraduate, graduate and professional degree programs; research programs; and outreach activities develop leaders who inspire, create, and enrich California’s economic, social, cultural, and environmental future.

With its roots as a Citrus Experiment Station, UC Riverside is guided by its land grant tradition of giving back by addressing some of the most vexing problems facing society. Whether it is assuring a safe, nutritious, and affordable food supply; stimulating the human mind and soul through the humanities and arts; or finding solutions to the profound challenges in education, engineering, business, healthcare, and the environment, UC Riverside is living the promise.

Located on nearly 1,200 acres near Box Springs Mountain in Southern California, the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities — air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

UCR provides a gathering place where scholars can pursue their life's work in an academic setting that encourages faculty to make a difference in the world. The university provides faculty members with the resources, support and stimulation needed to reach their goals.

UCR has a commitment to excellence and a proven track record of innovation and collaboration. Every day, our diverse faculty brings an entrepreneurial spirit to showing what a public university is capable of in the 21st century.

In the process, our faculty makes a global impact while remaining leaders for innovation in Inland Southern California.

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