Receptionist (SJSU ONLY)
Job Title: Receptionist (SJSU ONLY)
Full/Part Time: Full-Time
Job ID: 25070
Job Code: 1035 Administrative Support Coordinator -12 Month
Department: Counseling&Psychological Svcs
CompensationClassification: Administrative Support Coordinator I
Anticipated Hiring Range: 3,268/month - $3,400/month
Salary Range: $2,846/month - $5,148/month
FLSA Status: Exempt
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please visit sjsu.edu/up.
About the Position*This position is open to current SJSU employees only.*
The Receptionist performs a full range of moderately complex to complex office and administrative support functions. Working independently, under direct supervision, the position is primarily responsible for providing a variety of general office and administrative support for the Counseling & Psychological Services department front office. Working in a fast paced environment, the position provides assistance, clerical support, and customer services support for the office. The position greets visitors, answers phones and schedules appointments. The position is stationed at the front counter and will be checking-in clients quickly for appointments, documenting client status and making sure appointment paperwork is current for all clients and any other duties assigned. The position will also handle and maintain confidential client information.
Required Qualifications-Completion of a high school program, technical/vocational program, or their equivalents.
-Two years of related office work experience.
Preferred Qualifications-Bachelor's degree
-Experience with mental health or health care documentation.
Knowledge, Skills & Abilities-Knowledge of University methods, procedures and practices; English grammar, business writing, punctuation and spelling.
-Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases.
-Skilled in scanning and creating digital health care documents.
-Ability to compose and appropriately format correspondence and reports.
-Strong oral and written communication skills.
-Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
-Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately.
-Ability to learn PeopleSoft database software.
-Ability to formulate daily and weekly reports for both internal and external use.
-Ability to learn and apply applicable university infrastructure, policies, and procedures.
Application ProceduresComplete the SJSU Online Employment Application and attach the following documents:
-Letter of Interest
All applicants must apply within the specified application period: July 25, 2019 through August 8, 2019. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment StatementSan José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Reasonable accommodations will be provided for applicants with disabilities who self-disclose.
Contact InformationUniversity Personnel
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