Coordinator of Special Programs

Job description

Job Title: Coordinator of Special Programs
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 25060
Job Code: 1038 Administrative Analyst/Specialist -12 Month
Department: Office of the Registrar
CompensationClassification: Administrative Analyst/Specialist - Exempt I
Salary Range: $3,897/month - $7,051/month
Anticipated Hiring Range:$4,700/month - $5,000/month
FLSA Status: Exempt

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please visit
Working HoursMonday - Friday
8:30 am - 5:30 pm
About the PositionThe Coordinator of Special Programs performs duties under limited supervision of the Associate Registrar to coordinate special programs to achieve specific outcomes towards student success. This position is responsible for coordinating all tasks and processes related to the application and record of transitory students such as Intrasystem programs, Study Abroad (such as the faculty-led, ISEP, CSUIP, and bilateral programs), Step-to-College/Unitrack, and faculty & job-related staff fee waiver. In addition, this position is responsible for the evaluation and processing of all residency requests from continuing students and all AB 540 requests. This position works collaboratively with other offices on campus including International Student & Scholar Services; Graduate and Undergraduate Studies Programs; Academic Advising & Retention Services; Admission Evaluators (both graduate and undergraduate); and all seven College Success Centers. This position maintains a high level of knowledge of CSU and SJSU requirements, processes, and regulations to facilitate the students in these programs. The Coordinator of Special Programs will maintain accurate and transparent documentation of the communication process and work flow in order to maintain levels of productivity, quality of service for prospective students, and quantity of information relative to the registration process. This position utilizes bench-marking approaches with other CSU institutions in researching best business practices for process improvement. The Coordinator of Special Programs makes appropriate recommendations to the Associate Registrar of ways and means to improve the coordination and processing tasks in programs assigned to this position.
Required Qualifications- A bachelor's degree and/or equivalent training
- Two years of administrative work experience involving study, analysis, and/or evaluation leading
to the development or improvement of administrative policies, procedures, practices, or programs
License & CertificatesA valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Preferred Qualifications- Master's degree and/or equivalent years of professional work experience in higher education
- Three years of professional work experience in student records or a related field (educational,
medical, financial, county, etc.)
- Three years or more of experience in a high volume setting providing excellent customer
service in higher education or related environment
- Experience with databases (i.e.: SIS, Banner, PeopleSoft, FileMaker Pro, Excel Spreadsheet,
or comparable databases)
- Experience in analyzing and interpreting documents as prescribed by university policies, and
disseminating information to others
- Experience with complex documents, decipher them, and take the appropriate action on the
student records
Knowledge, Skills & Abilities- Ability to make independent decisions and exercise sound judgement
- Knowledge of technology and software applications such as word processing, spreadsheet,
database management, and communication tools
- Ability to understand and interpret documents from foreign educational institutions
- Ability to effectively plan, coordinate, and lead a variety of functions
- Excellent customer service, presentation, and public relations skills
Application ProceduresComplete the SJSU Online Employment Application and attach the following documents:
-Letter of Interest
-List of References

All applicants must apply within the specified application period: July 25, 2019 through August 7, 2019 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment StatementSan José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self-disclose.
Contact InformationUniversity Personnel
[email protected]
Transformation 2030Engage and Educate: Be a university of first choice where we bring together exceptional people - students, faculty and staff members, and our community - to do extraordinary things with their lives as learners, creators and champions.

Excel and Lead: Be a leading academic institution where faculty and staff members and alumni are regional, national and global leaders in their fields.

Grow and Thrive: Be an inclusive, welcoming and well-balanced community and institution that ensures long-term financial sustainability and effectiveness and also attracts, retains and sustains faculty and staff members and students.

Connect and Contribute: Be an engaged and dynamic urban university with strong connections locally and globally.

Rebuild and Renew: Be a flourishing, modern campus with state-of-the-art infrastructure, campus spaces and technology to support learning, research and community.




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Job No:
Posted: 7/27/2019
Application Due: 9/25/2019
Work Type: