Business Operation's Specialist, Dean's Office - McDonough School of Business

Washington D.C.
Jul 25, 2019
Institution Type
Four-Year Institution

Business Operation's Specialist, Dean's Office - McDonough School of Business

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Business Operations Specialist, Dean's Office - McDonough School of Business

Located at the intersection of business, government and international relations, Georgetown University's McDonough School of Business develops principled leaders committed to serving both business and society. Through our global perspective, we prepare students to compete in today's international business environment.

McDonough School of Business at Georgetown University seeks an organized and high functioning Business Operations Specialist S/he will be responsible for overseeing the effective functioning of the department's business operations, coordinating a portfolio of projects of institutional importance to the school, and managing the research and reporting function of the department. Reporting to the Chief of Staff, the Business Operations Specialist duties include but are not limited to:

Business Operations Management
  • Oversees all daily office businesses functions ensuring the department and staff have a satisfying work environment.
  • Serves as the first point of contact to answer, screen and transfer incoming calls as well as office visitors.
  • Handles all vendor relationships in Dean's office which include ordering equipment and supplies, managing and monitoring service levels/maintenance schedules, invoice reconciliation, and addressing vendor services issues and concerns.
  • Manages the department's IT environment and serves as the primary liaison with the MSB Technology Center.
  • Prepares/reconciles expense reports for the department, reviews budgetary information, maintains responsibility for budget expenditures, and ensures the approval of financial transactions within established guidelines.
  • Ensures the department's administrative staffing needs are met and compliance with University safety policies and procedures, acting as the emergency contact for the department.
  • In coordination with the Special Assistant, provides administrative assistance to the Dean, Vice Dean, and senior staff.

Project Management
  • Manages assigned projects, develops related work plans, and oversees project phases to ensure effective and efficient workflow.
  • Leads arrangements and provides support to assigned advisory boards, executive committees, and development/stewardship activities.
  • Plans, directs, and evaluates effectiveness of special events and public relations activities in collaboration with other departments
  • Analyzes information for special projects and reports, draft speeches, handbooks, newsletters, articles, and conference materials.
  • Serves as a resource to staff by demonstrating advanced skills related to word processing, database design/management, graphic/presentation, contact/stakeholder management (Salesforce, for example), and spreadsheet software.

Research and Reporting
  • In coordination with the Special Assistant, leads team of Graduate Research Assistants and manages workflow of assignments that include integration of qualitative and quantitative research methods, and statistical analysis.
  • Assists in researching, preparing, and writing various publications, speeches, presentations, overseeing the production of a variety of reports.
  • Analyzes and summarizes research data for budgets, reports, proposals, graphs, and charts for internal/external distribution.
  • Reviews and checks documents for completeness, accuracy, and conformance with applicable guidelines/regulations and procedural requirements.

  • Bachelor's degree
  • Enthusiasm , energy, and strong problem solving skills and an ability to work effectively under pressure
  • High level of professionalism and discretion
  • Ability to maintain confidentiality and use good judgment
  • Ability to juggle multiple assignments while meeting deadlines
  • Excellent verbal and written communication skills
  • Demonstrated attention to detail
  • High level of proficiency with Microsoft Office Suite software, database management, social media, and e-mail

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

To apply, visit

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