Financial Aid Loan Officer Job Number Full/Part Time Schedule Salary 201906243501 Full Time 8AM - 5PM $50,000 - $98,600 Position Information The Financial Aid Loan Officer participates with other Financial Aid Counselors, the Assistant Director and Associate Director in the ongoing development and enhancement of the UCR Financial Aid Office processing system (Banner); presents financial aid information to both on- and off-campus students, prospective students and their families; actively contributes to discussions and recommends change when appropriate to better meet the needs to the populations served; uses an understanding of the special needs and problems experienced by students from disadvantaged backgrounds and address these needs by offering supportive guidance, options and when appropriate, financial assistance. Provides guidance on supplementary forms and explanations needed to meet individual circumstances; composes correspondence to students and other clients relative to aid eligibility and office policy and procedures; performs special assignments and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director. A cover letter is required. Please note: The salary offer will be commensurate with experience and education within the budgeted range of $48,800-$72,500 Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Licenses License Requirement Valid Drivers License Preferred
Experience Experience Requirement 4 - 7 years of related experience. Required 1 year of experience using COD to process federal direct loans Preferred
Special Conditions Special Condition Requirement Valid Drivers License will be required if operating a personal or university vehicle for university related business. Required Valid Drivers License must comply with the California Department of Motor Vehicle requirements. Required
Minimum Requirements Strong proficiency with standard office software as well as internet and email applications. Working knowledge of common University-specific computer application programs.
Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
Working knowledge of University policies, processes, and procedures.
Organizational skills and ability to prioritize work and meet deadlines.
Strong ability to assess processes and implement improvements. Thorough interpersonal skills.
Strong written and verbal communication skills. Active listening skills. Possesses strong customer service orientation skills.
Ability to calculate financial aid with attention to detail and accuracy.
Experience using complex databases. Ability to define specifications for database programming.
Working knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs.
Working knowledge of advising and counseling techniques.
Ability to interpret policies and develop procedures to ensure compliance.
Skill in making oral and written presentations through various media formats to diverse audiences.
Preferred Qualifications Working knowledge of policies, regulations, and practices for awarding financial aid. Specialized knowledge of particular programs to include various Loan Programs.

Ability to evaluate campus impact from changing Federal and State regulations and communicate/disseminate information to appropriate University departments and staff.

Working knowledge of applicable regulations and best practices relating to administering Loan Programs.

Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.

Working knowledge of common University- specific computer application programs and productivity software.(i.e Ellucian Banner).

Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."


• Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."


• In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.


• UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.


• In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview
Job Description Details View complete Job Description for this position