IT Consultant I
- Employer
- Clemson University
- Location
- Greenville, SC
View more
- Administrative Jobs
- Technology, IT Support & Training
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Location Greenville, SC
Full/Part Time Full-Time
Regular/Temporary Temporary - Time Limited
JOB SUMMARY:
Serves as an information technology consultant for Clemson University, located primarily at the Clemson Nursing building on the Prisma Health Medical Campus in Greenville,SC. This consultant will be responsible for providing excellent customer service to occupants within the facility with an emphasis on support of classroom technology and video conferencing systems. Additional requirements include support of technology needs for Clemson University School of Health Research (CUSHR) and other duties as assigned.
JOB DUTIES:
40% - Essential - TIER 1 CLASSROOM SUPPORT Serves as the initial support contact for classroom technology and video conferencing systems. Conducts recurring classroom checks to verify equipment functionality while working closely with tier-2 support to identify and repair any problems. Provides assistance to faculty with the use of this technology. Must be able to multi-task and manage several concurrent projects to completion
30% - Essential - TECHNICAL SUPPORT Serves as a Clemson Computing and Information Technology (CCIT) consultant for students, faculty and staff. Provides in-person technical support primarily for students for both Apple and PC hardware, software, peripherals and mobile devices. Duties include but are not limited to imaging and new computer setup, software installation, software / hardware troubleshooting and consultation. Consults with management and others regarding recommendations of hardware and software upgrades.
20% - Essential - Research Support Provides technical assistance to the CUSHR research environment. Serves as a facilitator between Prisma Health and CCIT for technical matters. Consults with the Chief Science Officer of Prisma Health on technology initiatives.
5% - Essential - Statewide Support Provide technical support for other Clemson locations in the area as needed.
5% - Essential - OTHER - Perform all other related duties as required by supervisors. The work hours for this position will be Monday through Friday for a full-time total of 37.5 - 40 hours per week. Occasional evening and/or weekend work may be required with prior notice. Emergencies may require after hours and weekend support without prior notice.
MINIMUM REQUIREMENTS:
Education - High School Diploma or Equivalent
Work Exp 3+ years
RESPONSIBILITIES:
JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
SUPERVISORY RESPONSIBILITIES
Acts as Lead - Acts as a Lead by guiding the work of others who perform essentially the same work.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.
PHYSICAL REQUIREMENTS:
- Stand for prolonged period
- Sit (stationary position) for prolonged period
- Position self to accomplish task (i.e. stoop, kneel, crawl)
- Communicate, converse, give direction, express oneself
- Perceive, observe, clarity of vision
WORKING CONDITIONS:
No Work Conditions
PREFERRED REQUIREMENTS:
Education - Associate's Degree
Experience - 3+ years experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or relatedsystems. A degree in a related field may be substituted for the required experience on a year-for-year basis.
Certfications - Microsoft Certified IT Profession Certification and Apple Certified Support Professional a plus
WORK SCHEDULE:
Standard Hrs: 37.5; Band: 06 ($ 40,759.00 - $ 75,413.00)
APPLICATION DEADLINE:
July 24, 2019
JOB LOCATION:
Clemson, SC
CLOSING STATEMENT:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.
PI112224075
Organization
Working at Clemson University
Clemson is a dynamic research university located in Upstate South Carolina at the center of the booming I-85 corridor between Charlotte, N.C., and Atlanta, Ga. One of the nation’s most selective public research universities according to U.S. News & World Report and The Princeton Review, Clemson University is the school of choice among top students in South Carolina and is increasingly competitive for the best students in the region and the nation. More than 17,100 students select from 70 undergraduate and 100 graduate degree programs through five academic colleges: Agriculture, Forestry and Life Sciences; Architecture, Arts and Humanities; Business and Behavioral Science; Engineering and Science; and Health, Education and Human Development.
Clemson’s transformation into a leading research institution — currently attracting in excess of $140 million in externally funded research and sponsored program awards per year — is based upon an academic plan that identifies eight emphasis areas in which the University has opportunities to increase education and research, to align with South Carolina’s economic development needs and to draw upon faculty strengths. Emphasis areas include automotive and transportation technology, advanced materials, biotechnology and biomedical sciences, leadership and entrepreneurship, sustainable environment, information and communication technology, family and community living, and general education.
Major economic development initiatives that have emerged from the academic plan include the Clemson International Center for Automotive Research — a 250-acre campus in Greenville, which has generated more than $225 million in public and private commitments in just four years; an advanced materials initiative at the Clemson Research Park, which includes a new LEED Silver-certified facility; and the South Carolina Health Sciences Collaborative — an initiative of the state’s three research universities and major health-care systems.
As the state’s land-grant university, Clemson reaches out to citizens, communities and businesses all over South Carolina. The Public Service Activities division includes the county-based Cooperative Extension Service, five off-campus research and education centers through the Clemson University Experiment Station and critical regulatory responsibilities for plant and animal health.
The University boasts a 1,400-acre campus on the shores of Lake Hartwell within view of the Blue Ridge Mountains. Surrounding the campus are 18,000 acres of University farms and woodlands devoted to research. A warm campus environment, great weather and recreational activities offered by proximity to both the natural surroundings and large cities are part of the Clemson Experience.
Points of interest at Clemson include the following:
The Clemson Conference Center and Inn is a state-of-the-art facility for symposia, meetings, seminars and special events. The complex includes the Madren Continuing Education and Conference Center, the Walker Golf Course and the Martin Inn.
The South Carolina Botanical Garden, a 295-acre public garden, features several thousand varieties of ornamental plants and a unique collection of nature-based sculptures.
The Robert Howell Brooks Center for the Performing Arts brings an exciting array of concert, theater, dance, comedy and other live performances to the community.
The Robert Campbell Geology Museum at the Botanical Garden displays meteorites, minerals, dinosaur fossils and the largest faceted-stone collection in the Southeast.
The T. Ed Garrison Livestock Arena is a showplace for livestock activities in the state and has hosted horse and livestock shows, rodeos, sales, 4-H activities, educational programs, and industrial and agricultural exhibitions.
Fort Hill, the home of John C. Calhoun and later of his son-in-law, University founder Thomas Green Clemson, is a registered National Historic Landmark located in the center of campus.
The Class of 1944 Visitors Center is the front door to Clemson — a friendly place to get tours, information, assistance and an introduction to this beautiful, historic university and community.
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