Job description

PRMO:, established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke PrimaryCare. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke’s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.

Reports to the Hospital Coding Manager and is responsible for coordinating and directing activities related to coding of individual patient health information for data retrieval, analysis, and claims processing. Assures revenue integrity and quality of coding through supervision of the hospital coding processes. Position is responsible for ensuring these areas meet all the facility required standards. Responsible for monitoring workflows; including measuring and managing performance indicators and key functions in the department to maintain business objectives. Hospital Coding Supervisors assists Hospital Coding Managers with budget preparation, staffing decisions, development and implementation of strategic goals for the coding department. Assists in preparing a variety of recurring reports, and special projects and other duties as assigned. Provides daily staff supervision to ensure the effective and efficient operations of the department while promoting customer satisfaction. Serves as an expert coder and the knowledge base for questions related to hospital coding. Responsible for maintaining the daily coding work flow to minimize coding backlogs.

Minimum Qualifications


Work generally requires knowledge of clerical and accounting principles usually acquired through an associate degree in Accounting or a directly related field.


Work generally requires five years of progressive experience in an accounts receivable environment. A bachelor's degree in Accounting or directly related field may be substituted for the education requirement and 2 years experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred Knowledge, Skills & Abilities
  • Coding Experience - three (3) years preferred; RHIT, RHIA, CCS
  • Supervisory Experience - two (2) years preferred
  • Critical thinking
  • Staff development
  • Productivity Tracking
  • Time and Attendance

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




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Job No:
Posted: 7/23/2019
Application Due: 10/22/2019
Work Type: