Job description

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

The Human Resources Generalist participates as a strategic member of the Human Resources team and works closely with Human Resources Business Partners (HRBP) to support strategic initiatives. Areas of support include onboarding, employee relations, compensation, team engagement, performance management, talent development, and employee retention. Under limited direction from HRBP, this position will primarily perform project management work for assigned programs to ensure completion is on time and on budget and provide day to day support for team members.

Project management responsibilities include:

  • Creation and management of a detailed project plan for each assigned project.

  • Facilitate identification of key stakeholders, communicate with appropriate individuals, and ensure appropriate stakeholder engagement throughout the project life cycle.

  • Understand project scope, roles and responsibilities and assigned project tasks. Partner cross-functionally with appropriate individuals in order to deliver efficient and timely project delivery.

  • Collaborate with appropriate individuals to identify risks and issues that are not visible at the task level but impact the overall project or broader program and develop mitigation/response plans and prioritize based on impact.

  • Integrate and manage the program timeline by identifying all project internal & external interdependencies.

  • Develop timely and accurate reporting of project status including intervention and problem solving with appropriate individuals, creation of regular project dashboards to include cost.

  • Provide pro-active advice and counsel to team members on best practice to ensure project success. Seek opportunities to improve processes and facilitate process improvement projects.

  • Collect and maintain project documentation.

  • Other responsibilities include:

  • Lead and participate in assigned committees.

  • Develop and provide staff education/training sessions.

  • Prepare reports by collecting, analyzing, and summarizing data and trends. Develop and present data to all levels of leadership.

  • Provide counsel in the interpretation and application of hospital policies through effective guidance for managers and team members ensuring compliance with state and federal requirements.

  • Support implementation of HR initiatives involving organizational culture, change management, leadership development, and career development.

  • Develop and document new and existing processes, procedures, and solutions to meet the business needs.

  • Perform broad professional human resources tasks to support policies and programs including onboarding, compensation, and performance appraisal processes.

  • Education: Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program

    Experience: Work requires two years of business, administrative and/or supervisory experience with exposure to supervisory or human resource policies and practices related to employee relations. A master's degree in a related field may be substituted for 2 years of experience.

    Preferred Skills:

    At least two years previous Human Resources experience in a generalist or business partner capacity, preferably in a healthcare/hospital environment.
  • HR certification preferred.
  • Experience with Microsoft Office - Excel, PowerPoint, Word, Visio and Outlook
  • Experience with SAP preferred
  • Exceptional interpersonal, relationship management and communication skills with a proven record of influencing others, and collaborating across multiple operations and corporate support functions.
  • Functional knowledge and experience in progressive HR project work experience preferred including project management and implementation skills.
  • Knowledge of compensation, performance management, and engagement preferred.
  • Proven track record of building strong relationships vertically and horizontally within an organization.
  • Skillful in listening and ascertaining the needs and concerns of people and in communicating information concerning processes, policies, and procedures with accuracy and clarity.
  • Strong analytical and conceptual thinking skills.
  • Ability to analyze data and identify trends and patterns and create innovative solutions.
  • Ability to handle competing priorities, organize and prioritize work and adapt comfortably to interrupted work flow.
  • Must be responsive, action-oriented, and innovative problem solver.
  • Demonstrated ability to make informed decisions based on data and statistics and to work independently and follow through on assignments with minimal direction.
  • Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 7/23/2019
    Application Due: 10/22/2019
    Work Type: