Enrollment Services Coordinator

Job description

Enrollment Services Coordinator
Georgia Southern University

Requisition Number: STA002439

Department: 3900715100 - Enrollment Services

Position Status: Full-Time

Position Summary:
Enrollment Services. The Enrollment Services Coordinator coordinates the day-to-day operations of a face-to-face Enrollment Services Center on the Savannah and Statesboro campuses, providing leadership and operational management for a first-stop center for students on financial aid, student account, and registration-related concerns and questions as well as limited admissions counseling and document intake. The position requires travel between the Statesboro and Armstrong campuses periodically.

Essential Functions

  • Assists the Director and leadership team in development, implementation and maintenance of policy, procedures, resources, training and service standards.
  • Designs and implements cross-functional training, resources, and processes to build a strong, innovative student service team with ongoing staff development and performance management.
  • Assesses student needs and monitors metrics to ensure efficient and quality services are provided based on global best practice for student success.
  • Reports on trends of service and delivery.
  • Supervises team of service representatives and Student Assistants.
  • Ensures compliance with Family Educational Rights and Privacy Act (FERPA) and other privacy and security protocols dealing with student educational records.

    Georgia Southern University is a Tobacco Free Campus.

    Minimum Education Required:
    Bachelor’s Degree

    Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: No

    Minimum Experience Required:
    Two or more years of related work experience

    Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No

    Knowledge, Skills & Abilities:
    Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment

    Preferred Education:

    Preferred Experience::
    Four or more years of related work experience; experience working in an integrated enrollment services center; experience at a multi-campus institution; previous leadership experience; knowledge of Banner student information system

    Salary Range: Minimum: $36,500

    Job Open Date: 07/22/2019

    Job Closing Date: 8/12/2019

    Special Instructions Summary:

    To apply, visit: https://employment.georgiasouthern.edu/postings/60873

    Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-5468 or HR-TDD: (912) 478-0791.

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    Job No:
    Posted: 7/22/2019
    Application Due: 8/13/2019
    Work Type: