Academic Advisor, Full-Time Faculty (Northwest Regional Center)
Community College of Philadelphia
Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Community College of Philadelphia is accepting applications for a full-time Academic Advisor. Our Academic Advisors provide a proactive advising approach with students to explore a student's choice of major and career goals. Academic Advisors work with students to create educational plans that will lead to academic and social success. Academic Advisors maintain extensive knowledge of academic programs and student services and collaborate with College faculty and staff to enhance student performance and retention. This is a calendar year position and requires considerable contact with a diverse population of students through individual and group sessions, email, and telephone contact. This position is located at the College's Northwest Regional Center.
• Provide extensive and proactive academic advising to a caseload of students utilizing both individual and group formats via in-person and virtual delivery systems.
• Review and interpretation of placement and other standardized test scores, courses prerequisites, explains development course sequencing and recommends appropriate courses for students intended plan of study.
Lead and facilitate New Student Registration Events for first-time college students.
• Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, updates in college-wide initiatives, transfer requirements, and state and federal mandates.
• Recommend appropriate courses and course load based upon students' abilities, personal obligations and career goals.
• Utilize the Starfish Retention system to assess progress of students. Follow-up with students and faculty on Early Alert warnings.
• Employ technology-enabled advising tools, such as, electronic degree audits, educational plans, and communication tools.
• Responsible for case management of assigned students in which a meaningful rapport is developed. Conducts proactive outreach and monitors assigned students' progress toward completing their educational goals.
• Maintain regular communication with students via email, phone, and social media outlets.
• Understand the institutions interpretation of FERPA rules for the student release of information to faculty, parents, and students.
• Stay current in professional knowledge of advising theory, current literature, and best practices in academic advising and building information technology skills to enhance work performance.
• Implement new advising initiatives related to the Guided Pathways model.
• Connect students to appropriate resources, support services, and educational experiences. This may include, but is not exclusive to: Learning, Labs, Counseling, International Student Services, Financial Aid, Center on Disability, Veteran Affairs, and Student Life.
• Advocate for students, when appropriate, with faculty and other on- and off-campus offices.
• Serve as a liaison and foster intentional relationships with other advisors, offices, departments, and other college and universities.
• Facilitate and/or participate in on-going advisor training for faculty.
• Engage in assessment processes to: conduct assessment of academic advising services and use results to enhance services; participate in College-wide assessment projects of academic advising services.
• Evaluate and determine the transfer of credits; research course descriptions to determine transferability.
• Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
• Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
• Develop advising materials and presentations to support individual and group student sessions. Performs classroom presentations, and implements advising/transfer/career research exercises for classroom groups.
• Deliver quality customer service to both internal and external constituencies in a professional, helpful, and courteous manner.Minimum Qualifications
• Master's degree required in education, counseling, college student personnel, psychology, or closely related field. Any and all degrees must be from a regionally accredited institution of higher education.
• Academic advising experience at an institution of higher education required. The equivalent of two years of academic advising experience preferred.
• Demonstrated commitment to student-centeredness.
• Excellent communication skills and interpersonal skills that include approachability and good listening skills.
• Demonstrated knowledge of academic advising principles, policies and practices especially as applied to higher education.
• Established knowledge of student developmental theory and ability to effectively guide students toward setting and reaching goals.
• Possess the ability to disseminate accurate information, to give appropriate guidance, and to be knowledgeable about College and degree requirements.
• Ability to work collaboratively with colleagues and demonstrated interpersonal skills.
• Knowledge of FERPA privacy regulations and the ability to handle confidential information.
• Ability to work both independently as well as collaboratively.
• Ability to work varied hours, including evenings, weekends, and travel to regional campus locations.
• Demonstrated proficiency using Microsoft Word and Excel.
• Demonstrated ability to exercise good judgment and sound decision-making.
• Ability to maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty and staff of varying social, economic, cultural, linguistic, ideological and ethnic background.
• In-depth knowledge and experience with applying retention strategies for student success.
• Understanding of, and experience with, technological advising tools, such as Starfish Retention system, electronic degree audits, communication tools, etc.
• Established knowledge of how and when to appropriately guide students to additional campus resources that are needed.
• Ability to work in a fast-paced work environment.
• Community college experience.
Special Instructions to Applicants
• Interested persons should complete an online application.
• Cover letter of interest and CV/resume REQUIRED.
• Names and contact information of 3 professional referenced REQUIRED.
• Applications will be accepted until position is filled.
• Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.
Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer. The College encourages applications from individuals from traditionally under-represented groups. AA/EOE.
Salary Grade or Rank
Rank 5 or Rank 6 (12 month position)