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Support Professional - Student Life Office Manager

Employer
Grand Rapids Community College
Location
Grand Rapids, Michigan

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Institution Type
Community College

Job Details

Date: July 18, 2019

 

Job ID: 997

 

Title: Support Professional - Student Life Office Manager

 

Hours: 40 hours/52 weeks

 

Salary: Level A, $17.76

 

Reports to: Director of Student Life and Conduct

 

Close Date: August 2, 2019

 

Summary

The Support Professional is a member of the Student Life and Conduct team.  The office serves the college and students in several ways, including front desk services/sales (RaiderCards, bus passes, movie tickets, etc.), coordinating all major student events and student clubs/organizations on campus, oversight of the food pantry and dining services, and enforcement of the Student Code of Conduct and Behavioral Intervention Team.  The Support Professional holds key responsibilities in oversight of our financial records and daily club/organization management.   

Essential Job Functions

  • Coordinate, process, and monitor 10 Student Life and RaiderCard budgets (accounts payable and receivable) on a computerized accounting system (PeopleSoft)
  • Responsible for generating and maintaining 35-40 student organization accounts, including processing of all purchase orders, journal entries, budget transfers, check requests, deposits, reimbursements, account reconciliation and generating reports as needed
  • Maintain accurate and up-to-date financial records and prepare financial documentation for end-of-year and auditing purposes
  • Responsible for Student Life sales deposits, cash outs, and point of sale and inventory reconciliations
  • Assist and support Student Alliance in the annual allocations and ongoing reserve funding processes for the monies collected by the Student Activities fee
  • Responsible for daily administration of student club and organization support needs, including, but not limited to:
  • Serve as first point of contact for inquiries about starting a new GRCC student club/organization
  • Responsible for processing all event registration forms, permission to raise funds, popcorn machine rental, RaiderCard readers, cash box requests, amplified sound requests, and travel and van rental request forms
  • Manage Student Life and student organization event and meeting registration, scheduling and logistic coordination including, but not limited to, room reservations, food requests, payment requests, and equipment, technology and media requirements
  • Responsible for managing the campus student events calendar, and provide regular updates to various campus departments (such as Campus Police, Communications Department, President and Trustee Officers, Operations, etc.) as needed
  • Manage Phi Theta Kappa (PTK) membership process; entering into PTK website and send communication to GRCC Student Records Office
  • Manage the campus posting system and related policies
  • Manage the development and production of the GRCC Stall Street Journal
  • Responsible for processing student conduct background checks upon request, scheduling student conduct appointments, and assisting with conduct related paperwork as needed
  • Responsible for the intake processing and documentation of school release requests
  • Assist with Student Life counter services including duties related to opening and closing the office
  • Exhibit a working knowledge of College departments and services available for students, staff, faculty and the community
  • Other duties as assigned

Marginal (Non-Essential) Job Functions

  • Provide back up to Service and Technology Coordinator for front desk management and supervision
  • Provide general support to all Student Life office functions and events
  • Present a positive and professional image, utilizing the GRCC Service Excellence guidelines, to the students, visitors, department and college
  • Participate as a member or leader on teams or committees as requested or as mutually agreed upon
  • Assist in event coordination support as needed

Organization

Working at Grand Rapids Community College

Grand Rapids Junior College (GRJC) was founded in 1914 by the Grand Rapids Board of Education after a resolution was passed by the University of Michigan’s faculty which encouraged the establishment of junior colleges in Michigan.

Today, GRCC’s eight-block downtown campus, encompassing more than 25 acres in downtown Grand Rapids, includes several classroom buildings, a learning center (including the Diversity Learning Center) and library, Spectrum Theater, the Applied Technology Center (which features a green roof), a remodeled music building, a fieldhouse with natatorium, a student center, Bostwick Commons, and the Calkins Science Center.

The college also offers instruction from a variety of regional centers in the metropolitan Grand Rapids area (including numerous local high schools, regional centers and its two Learning Corners on Wealthy St. and Seward Ave.) and on the West Michigan lakeshore (including West Ottawa High School, Careerline Tech Center, the Midtown Holland Center and Grand Valley State University's Meijer Campus in Holland).

In addition, GRCC has two Michigan Technical Education Centers (M-TECs in West Michigan. The Patrick Thompson M-TEC, part of GRCC's Lakeshore Campus, located in Holland, opened in Fall 2000 in partnership with the Ottawa Area Intermediate School District. The Leslie E. Tassell M-TEC ® in Grand Rapids opened in 2002. This world-class facility offers training in manufacturing, auto service, and building and construction trades.

To increase capacity to meet unprecedented demand, GRCC acquired the former campus of Davenport University on Fulton St. in downtown Grand Rapids and began offering courses at Sneden Hall beginning in the Fall 2009 semester.

In Winter 2010, more than 17,000 students enrolled in more than 1,900 liberal arts and occupational courses. The diverse student body represents students from Kent and surrounding counties as well as students from across the U.S. and 22 other nations. Another 10,000 learners are served by non-credit instructional opportunities. In addition to traditional classroom environments, students may also receive instruction through community and distant service-learning offerings, seminars, workshops, training classes, distance learning options and other educational formats. GRCC employs a faculty of more than 260 full-time and 590 part-time members as well as a staff of 430, all of whom are focused on the College’s priorities to be student-centered, collaborative, and flexible. Throughout its 90-year history of academic excellence, GRCC has maintained a solid reputation as a premier transfer institution and is nationally recognized for both its liberal arts and occupational programs. Many GRCC faculty members have been recognized regionally and nationally for their expertise and innovative teaching styles.

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