Academic Advisor

Job description

Academic Advisor

Job no: 492860
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Mid-Level
Categories: Professional/Technical
Role: Academic Advisor

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

8 am - 5 pm M-F; one late day 10 am - 7 pm required

Rate of Pay:


FLSA Status:


Grant Funded:


Job Summary:

Provide academic advising to new, continuing and returning students. Assist students in clarifying their educational and career goals and establishing a clear pathway to successfully complete the identified coursework, certificate, or degree requirements. Implement a prescribed communication plan with assigned student caseload using various modalities such as but not limited to: meetings, phone calls, Skype, e-mails and text messages. Establish a completion plan for each student. Respond to the students or any reports or concerns through Early Alert, or other sources regarding students within his/her caseload. Responsible for understanding and interpreting College policies and procedures to help facilitate the student’s success.

Required Knowledge, Skills & Abilities:

  1. Master's degree (MA) or equivalent; or equivalent combination of education and/or experience. Applicable coursework in Education, Human Relations, Psychology, Social Services, Human Services, College Student Personnel or related field.
  • Minimum one year experience advising individuals; three years of experience in a higher education environment
  • Knowledge and competence in the application of student development theory including influences of culture, gender, class, environment, and age.
  • Advising and coaching skills including the ability, knowledge, and forward thinking to determine when a student requires additional professional help.
  • Strong oral and written communication skills, including the ability to develop and conduct presentations for a variety of student audiences.
  • Proficiency in the use of Microsoft Office (Word, Excel, Outlook, etc.); ability to operate a personal computer and various software packages.
  • Available to work days, evenings, and/or weekends to support the requirements of the department.
  • Desired Knowledge, Skills & Abilities:

    Essential Duties:

    1. Provide academic advising focused on helping new, continuing and returning students with the exploration of their academic and career objectives; Establish a completion (education) plan for each student in assigned case load utilizing all available modalities to contact, advise, assist and monitor assigned students in successful completion of program requirements.
    2. Assist the Associate Dean, in conjunction with other Offices, with the development, coordination and implementation of a comprehensive student support system from admissions to completion by facilitating relevant workshops and participating in college events and initiatives (Transfer Fair, New Student Orientation, Early Alert, SOAP Intervention, etc.) that focus on increasing retention rates, course completion rates, graduation and/or transfer to either a college/university, or entering the workforce.
    3. Provide academic support services to students including teaching them to utilize the technology to self-serve.
    4. Work collaboratively with (Wellness) Mental Health Professionals and Career Development Services; refer students to appropriate campus resources, including but not limited to (Wellness) Mental Health Professionals and Career Development Specialists, for additional assistance; make referrals to partnering external agencies such as the Student Assistance Program and social service agencies when appropriate, and assist with locating other referral sources as needed.
    5. Utilize available technology to monitor academic progress of students toward degree and/or certificate completion.
    6. Participates in professional activities including NACADA (National Academic Advising Association), ILAAA (Illinois Academic Advising Association), IACAC (Illinois Association for College Admission Counseling), and other professional organizations which encourages continuous professional growth and development as an Advisor.

    Other Duties:

    1. Perform other job-related duties as assigned which pertain to the job description.
    2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

    Physical Demands:

    Sedentary (up to 10 lbs occasionally, sitting most of the time)

    Visual Acuity:

    Close visual acuity (e.g. computer, assembly)

    Work Environment:

    Moderate noise

    Environmental Conditions:

    Typical office or administrative

    Current SSECCA Union Member Information:

    Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 07/25/2019 and meet the posted minimum qualifications will receive full consideration.

    Equal Employment Opportunity Statement:

    Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

    In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

    Advertised: July 16, 2019 Central Daylight Time
    Applications close:




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    Job No:
    Posted: 7/18/2019
    Application Due: 10/16/2019
    Work Type: