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Technology Fellow

Employer
Middlebury College
Location
Middlebury

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Position Type
Postdoc
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Technology Fellow

Middlebury College seeks a Technology Fellow to provide technology support to the faculty, staff and students of Middlebury College. This position is accountable for timely, accurate and customer-centered support; receives, diagnoses and either resolves or escalates customer requests regarding devices, operating systems, and applications, including enterprise applications such the ERP system; answers requests on the Service Desk; and assists with training and supporting the college managed devices and software.

Bachelor's degree or equivalent with broad liberal arts knowledge and strong customer service experience. One year of progressively responsible experience in a customer service role preferred, ideally in an academic setting. Must have working knowledge of Windows, Apple and mobile device hardware, operating systems and applications; working knowledge of the Internet and electronic communications software required and the ability to communicate technology concepts to people from different academic and administrative disciplines with varying degrees of technical experience and knowledge. One of the following certifications desired: CompTIA A+, Microsoft: MCSA, Apple: ACMT or HDA certification or equivalent. To view the complete job description and apply online, visit https://middlebury.peopleadmin.com/postings/19481

Middlebury College employees enjoy a high quality of life with excellent compensation; competitive health, dental, retirement, and vision benefits; and educational assistance programs. EOE/Minorities/Females/Vet/Disability






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Organization

Middlebury is one of the country's top liberal arts colleges. It offers its students a broad curriculum embracing the arts, humanities, literature, foreign languages, social sciences, and natural sciences. Middlebury is an institution with a long-standing international focus, a place where education reflects a sense of looking outward, and a realization that the traditional insularity of the United States is something of the past. We seek to bring to Middlebury those who wish not only to learn about themselves and their own traditions, but also to see beyond the bounds of class, culture, region, or nation. Indeed, the central purpose of a Middlebury education is precisely to transcend oneself and one's own concerns. This transcendence may come for some through the study of other cultures; for some through the study of the environment; for others it will come through inquiry into such fields as physics or philosophy, mathematics or music.

Middlebury's undergraduate college is enriched by its other programs. Every summer, the main campus in Vermont is transformed into an institution single-mindedly devoted to the study of nine foreign languages and cultures, and the use of English is virtually banned for the participants, among whom are many Middlebury undergraduates. In the Green Mountains lies Middlebury's Bread Loaf campus, where for six weeks each summer the Bread Loaf School of English is in session. This is followed by the Bread Loaf Writers' Conference, which brings together 200 authors and aspiring authors for 11 days of intensive exchange about the art of writing. The Bread Loaf School of English is in session each summer not only in Middlebury but also at Lincoln College, Oxford, in the United Kingdom; at St. John's College in Santa Fe, New Mexico; and at the University of North Carolina at Asheville.

There is also an overseas dimension to Middlebury College. The C.V. Starr-Middlebury Schools Abroad are located in Belo Horizonte, Berlin, Bordeaux, Buenos Aires, Concepción, Córdoba, Ferrara, Florence, Getafe, Guadalajara, Hangzhou, Irkutsk, La Serena, Logroño, Madrid, Mainz, Montevideo, Moscow, Niterói, Paris, Poitiers, Santiago, Temuco, Tucumán, Valdivia, Valparaíso, Xalapa, and Yaroslavl. These schools enroll more than 300 undergraduate and graduate students who seek to further their foreign language skills and immerse themselves as fully as possible in the host culture through academic study as well as direct experience.

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