Administrative Support Coordinator I

Job description

Job Title: Administrative Support Coordinator I
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 25054
Job Code: 1035 Administrative Support Coordinator -12 Month
Department: School of Social Work
CompensationClassification: Administrative Support Coordinator I
Anticipated Salary Range: $3,502/month - $3,607/month
Salary Range: $2,846/month - $4,998/month
FLSA Status: Non-Exempt

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please visit
About the PositionWorks independently to perform duties under general supervision of the Director of School of Social Work and the Administrative Analyst to maintain the efficient operations of the School of Social Work. This position will support the department by providing customer service, technological and administrative support, operational and admissions responsibilities.

Responsibilities include but are not limited to the following:
-Oversees the office reception area
-Serves as the School's technology support point person, (e.g. web updates and content management, computer and equipment logins (i.e., with office computers, laptops, copiers, and phones), and general use of other technology (DVD players, projectors and monitors, cameras, scanners, virtual equipment, etc.)
-Identifies, implements, and maintains up-to-date electronic software programs including office subscriptions to MS Office Suite, Adobe products, SPSS, etc.
-Assists Faculty on day-to-day tasks
-Retrieves staff, faculty and students payroll
-Assists the School in developing and utilizing program application procedures
-Coordinates collection and processing of electronic applications
Required Qualifications-Completion of a high school program, technical/vocational program, or their equivalents.
-Two years of related office work experience.
Preferred Qualifications-Some college
-At least two years of administrative experience in office and/or educational settings.
-Demonstrated ability to handle high volume of tasks and demands including multiple projects simultaneously. This includes computer work, phone, reception, and regular administrative duties.
-Demonstrated strong working knowledge of software including word-processing, database management including student admissions and tracking software, spreadsheets, PeopleSoft, website management, Google applications, and graphics.
-Experience with meeting planning, agenda organization, and minutes as well as organizing and coordinating events that involve as many as 2,500 people.
-Experience with course scheduling and SOTES selection as well as processing student forms and e-filing, including but not limited to candidacy and graduation forms, changes of major, grading forms, and similar documents.
-Experience with state, federal, CSU, and SJSU policies and procedures.
-Experience providing advice, support, and information to students. This includes interaction with student applicants as well as undergraduate and graduate-level students, familiarity with general session and special session students and programming, and working knowledge of university catalog, course plans, university services, and graduation requirements. Knowledge of lifting advising and probation holds.
Knowledge, Skills & Abilities-Ability to compose and appropriately format correspondence and reports.
-Working Knowledge of software applications: Word processing, spreadsheets, database management.
-Ability to perform accurately in a detail - oriented environment.
-Thorough knowledge of state, federal, CSU, and SJSU policies and procedures.
- Demonstrated Knowledge of Microsoft Office Skills.
- Advanced technology skills including familiarity with web technology, computer equipment, and multiple software applications.
Application ProceduresComplete the SJSU Online Employment Application and attach the following documents:
-Letter of Interest

All applicants must apply within the specified application period:July 10, 2019 through July 24, 2019. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment StatementSan José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self-disclose.
Contact InformationUniversity Personnel
[email protected]
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Job No:
Posted: 7/16/2019
Application Due: 8/27/2019
Work Type: