Library Assistant IV - Access Services Night Supervisor
- Employer
- University of Massachusetts Dartmouth
- Location
- North Dartmouth, MA
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- Administrative Jobs
- Academic Affairs, Librarians & Library Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Job no: 500175
Work type: Staff Full Time
Categories: Other Staff Positions
General Statement of Duties and Responsibilities
Primary supervisor of the Learning Commons and Circulation Area during the late evening hours; Supervises and organizes functions assigned to the circulation desk to insure the smooth flow of circulating materials to borrowers during the library's late night hours; Supervises student workers at Circulation and Learning Commons desks; Provides informational and technical assistance to library patrons in the Learning Commons and Scholarly Commons; Monitors the operation of equipment and supplies; Monitors the borrowing of library materials; Charges, renews, and discharges library materials; Aids library patrons in locating and using library resources; Participates in Access Services projects; Performs related work as required.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
- Supervises and shares in the evening operations of the of the Learning Commons/Scholarly Commons and Circulation/Reserve desks including occasional holiday coverage.
- Assists library users by using a high degree of independent judgement in providing information concerning materials, library rules and procedures, and library facilities; suggests and explains the proper methods of locating and using materials to facilitate patrons' use of the library. Refers questions as appropriate to others in the library or on campus.
- Assists with library programming and supports initiatives such as workshops that occur during the evening shift.
- Administers and interprets Circulation policies and procedures in consultation with supervisor and staff.
- Assumes responsibility for the operation of the library in the absence of a supervisor, including staffing of library service points as needed.
- Prepares and/or adjusts functional work schedules of student assistants to maintain efficient workflows and adequate service during the night shifts.
- Provides informational and directional assistance to patrons related to the university and library and maintains statistics on all queries.
- Assists patrons with software, technical, and printing questions including instruction in the operation of computers, printers, and/or other equipment.
- Charges, renews, and discharges library materials using automated and manual systems to record the disposition of library materials.
- Monitors the borrowing of library materials (print, media, and the accompanying equipment) by determining the eligibility of borrowers (including those in special programs) and by contacting users for the return of books and materials.
- Records the payment of fines received to facilitate use and accountability for library materials.
- Attends professional meetings and training sessions as a representative of the library to obtain information for the library's use and to gain knowledge of library theory and current practices.
- Instructs users by drop-in and by appointment on the usage of software.
- May offer workshops and training sessions on software/electronic resources for student assistants, patrons, and/or library staff.
- Co-manages (with Evening Circulation Supervisor) student assistants, including training on policies and procedures, assigning work schedules, evaluating performance, hiring, and terminating when appropriate.
- Monitors the operation of computers, printers, and other equipment in the public areas to ensure their proper operation.
- Troubleshoots technical issues and, when these issues are not resolved, reports or logs them promptly.
- Manages inventory of supplies in the Learning Commons, ensuring adequate stock.
- Communicates with security guards, monitors their performance, and keeps supervisor informed of any issues including verification of security activity reports.
- Produces nightly reports for the supervisor.
- Communicates and collaborates, usually by email, with daytime supervisor.
- Communicates nightly with Evening Circulation Supervisor and shares information with them regarding building, safety, or patron issues.
- Maintains communication with any campus partners sharing space in the library and reports issues if necessary.
- Notifies Library Systems and Digital Services Division about any library applications/software issues.
- Monitors and approves library computer lab reservations and serves as backup for other library meeting room reservations.
- Monitors and updates scheduling software for group study rooms and uses guidelines to mediate any user issues.
- Assists with library headcount statistics.
- Reports safety, security, and maintenance problems to ensure that facilities, equipment, and furnishings are properly maintained.
- Makes closing announcements and assists security in the clearing of the building.
- Participates in Access Service Division team projects during summer, intersession, and other semester breaks.
- Participates in the development of library policy by considering library goals and objectives, by utilizing statistical and other information, and by conferring with supervisors.
- May serve on library or university committees.
- Performs other related duties as assigned.
Minimum Qualifications (Required):
Applicants must have at least (A) two years of full-time or equivalent part-time, paraprofessional experience as a library assistant and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitution below.
Substitutions:
I. An Associate's or higher degree may be substituted for a maximum of one year of the required (A) experience. *
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)
- Skill in typing, keyboarding, and Microsoft Office applications
- Ability to gather information by examining records and documents.
- Ability to work accurately with names, numbers, codes and/or symbols.
- Ability to assemble items of information according to established procedures.
- Ability to communicate effectively in oral expression.
- Ability to deal tactfully with others.
- Ability to establish and maintain harmonious working relationships with others.
- Ability to stand for prolonged periods of time.
- Ability to follow oral and written instructions.
- Ability to maintain accurate records.
- Ability to read, write and comprehend the English language.
- Knowledge of library reference materials and services including dictionaries, atlases, almanacs, bibliographies, catalogues, etc.
- Knowledge of library filing system such as alphabetic, classified and chronological.
- Knowledge of the types and uses of library equipment.
- Ability to understand and apply agency procedures and guidelines governing the purchase of supplies, materials and equipment.
- Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
- Ability to prepare general reports.
- Knowledge of the methods used in performing library research and bibliographic searches.
- Knowledge of the principles, practices and techniques of supervision.
- Knowledge of On-Line Computer Library Center (OCLC) bibliographic system.
- Knowledge of the methods of general report writing.
- Ability to recognize and assess the need for equipment and personnel.
- Ability to interview and select candidates for library positions.
- Ability to plan and prepare reference guides, exhibits, displays and presentations.
SUPERVISION RECEIVED (Name and title of person from whom incumbent receives direction) Receives direct supervision from Kari Mofford, Library Access Services Division Head, who provides procedural and technical guidance, assigns work and reviews performance through inspection, reports and conferences for effectiveness and compliance with established standards, procedures, policies, rules and regulations.
DIRECT REPORTING STAFF
Shares in the supervision of up to 50 Circulation and Learning Commons library student assistants.
QUALIFICATIONS ACQUIRED ON JOB (List knowledge’s, skills, abilities)
- Knowledge of the policies, procedures, specifications, standards and guidelines governing assigned unit activities.
- Knowledge of the types and uses of agency forms.
- Knowledge of the types and applications of library classification and cataloging systems.
- Knowledge of library discovery and resource management systems, currently Ex Libris Alma and Primo
- Knowledge of the terminology, coding, symbols and standard abbreviations used in library work.
- Knowledge of library reference materials and services, including dictionaries, atlases, almanacs, bibliographies, catalogues, etc.
- Knowledge of library filing systems, such as alphabetic, classified and chronological.
- Knowledge of the types and uses of library equipment.
- Knowledge of the methods and techniques of preserving library materials and repairing books.
- Skill in operating microfilm readers and reader printers.
- Skill in operating audio-visual and video equipment.
- Skill in operating various types of book charging machines.
- Skill in operating office machines and equipment such as adding machines, calculators and photostatic copiers.
- Knowledge of On-Line Computer Library Center (OCLC) bibliographic system.
- Knowledge of the principles, practices and techniques of supervision.
- Knowledge of the methods of general report writing.
- Knowledge of the principles, practices and techniques of interviewing.
- Knowledge of the format, methods and techniques used in preparing reference guides, exhibits, displays and presentations.
- Skill in making oral presentations.
Incumbents of positions at this level also:
- Have significant usual authority and responsibility allowing or expecting latitude in policy application, rule creation, and interpretation, often without significant supervisor input.
- Interact with University offices and persons on a regular basis, going beyond daily fact-to-face library operations (Campus Police, Student Affairs, CITS), where decisions may affect Library and University activities and reputation.
- Work with Librarians, faculty, staff, and students to establish and communicate interpretations of regulations relating to scholarly communication (copyright, fair use, resource access).
- Supervise an operational unit.
Department: Library
Job Grade-16
No. of Positions-1
Internal/External-X
State Funded-X
Salary: $899.22 per week
Hours: Hours: Sunday – Thursday, 5:00 PM – 1:00 AM; 11:00 PM - 7:00 AM during the Library’s 24/7 exam period. Subject to change during the summer session, semester breaks, and exam periods. This position is designated as essential personnel during inclement weather situations.
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available
Special Instructions to Applicants:
To apply please submit a letter of interest, current resume and the contact information for three professional references.
The deadline for INTERNALS to apply is July 24, 2019.
The deadline for EXTERNALS to apply is July 29, 2019.
Advertised: 14 Jul 2019 Eastern Daylight Time
Applications close: 29 Jul 2019 Eastern Daylight Time
Organization
Located on the Massachusetts south coast, only a short drive from Cape Cod, Providence and Boston, the University of Massachusetts Dartmouth has been ranked among the top northern public universities by U.S. News and World Report. The quality of life on the south coast of Massachusetts is rich with cultural attractions, beautifully preserved and restored historic districts, museums, live theatre and an excellent educational system. Recreational opportunities include boating, beaches, rivers, golf courses, camping grounds, beautiful state parks, waterfront parks and a new zoo.
UMass Dartmouth offers a broad range of baccalaureate and graduate degrees vital to the economic, social and cultural wellbeing of the region. It has an enrollment of over 9,200 students in over 40 undergraduate and 36 graduate programs (including 11 at the Ph.D. level) offered by the College of Arts and Sciences, the Charlton College of Business, the College of Engineering, the College of Nursing, the College of Visual and Performing Arts and the School for Marine Science and Technology. The main campus was designed by the eminent architect Paul Rudolf and is located on 710 acres in North Dartmouth. Other university sites include theCenter for Marine Science and Technology on the waterfront in New Bedford, the Advanced Technology and Manufacturing Center in Fall River and the Star Store Center for the Arts in New Bedford.
While retaining its commitment to excellence in undergraduate education, UMass Dartmouth has increased dramatically its research and outreach activities during the past ten years. R&D spending has increased in the last five years from $20.1 million to $25.6 million and the university has established centers in Policy Studies, Portuguese Studies & Culture, Business Research, Marine Science &Technology and Indic Studies to significantly expand its research and public service activities in ways that meet regional needs but have global impact.
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