Student Accounts Representative/Cashier

Job description

Posting Details

Classification Information

Classification TitlePosition Category Position Information

Working TitleStudent Accounts Representative/CashierJob Summary

Savannah State University seeks qualified applicants for Student Accounts Representative/Cashier. This position is the primary professional contact for students, parents, and other 3rd parties for information and understanding on registration, payment, billing, and collection policies. Provides excellent customer service while accurately maintaining student account records; manages a heavy volume of phone calls, emails, and in person traffic. Assist in processing requests for reinstatement; maintains and reviews student accounts throughout the collection process to ensure prompt payment of outstanding balances. Responds to inquiries regarding tuition/fees, financial aid, scholarships, payment plan, and financial responsibility; assists in processing requests for reinstatement; counsels on financial implications of registration, drop/add and withdrawals. Additional responsibilities include orientation presentations and representing the office at events, including open house, receptions, etc. May be directed to perform job related tasks other than those specifically delineated in this description. Salary commensurate with qualifications and experience.

Minimum Qualifications

A bachelor’ degree is required. Must have effective communication (verbal and written), organizational and human relations skills; and be able to work well in a diverse environment. Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases; minimum two years of experience preferably in higher education; a working knowledge of Banner or comparable student information system highly preferred. Must be willing to work late hours and weekends. Background and/or credit check will be required.

Preferred QualificationsSpecial Information to Applicants

Savannah State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, genetics, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records State.
Employment is contingent upon successful completion of a background investigation.
Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Posting Detail Information

Posting NumberS5832014Number of VacanciesDesired Start DatePosition End DateOpen Date07/12/2019Close DateOpen Until FilledYesSpecial Instructions Summary

Complete application online; submit resume, transcript(s) and contact for three references.

Review of applications will begin July 26, 2019, and continue until the position is filled. To ensure consideration, apply by this date.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education
    • Inside Higher Ed
    • Higher Ed Jobs
    • Indeed
    • Savannah State University Website
    • Savannah State University Employee
    • Other
Applicant DocumentRequired Documents
  1. Resume
  2. Unofficial Transcript 1
Optional Documents
  1. Unofficial Transcript 2
  2. Other Document




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 7/16/2019
Application Due: 12/16/2019
Work Type: