About York College of Pennsylvania:

York College of Pennsylvania, http://www.ycp.edu, is a private-sector, independent institution of higher education, offering over 60 baccalaureate majors in the arts and sciences and in professional fields as well as master's programs in business, education and nursing and a doctoral program in nursing. The College has an enrollment of over 4000 full time, over 500 part time undergraduate students and over 200 graduate students from 33 states and 37 foreign countries. The campus is located in South-Central Pennsylvania (50 miles north of Baltimore, MD, 30 miles south of Harrisburg, and 90 miles north of Washington, D.C.) and offers competitive salaries and fringe benefits.

York College is committed to building a diverse college community and encourages members of underrepresented groups to apply.

Job Description:

York College is seeking a full time Content Support Specialist in the Library and Technology Services department. The content Support Specialist will be responsible for:

Acquisitions Responsibilities:

• Process approved requests for library materials: pre-order search, confirm availability, select most appropriate vendor, and place orders using integrated library system and relevant websites.
• Select and import bibliographic records from the OCLC database into the integrated library system for ordering purposes; annotate orders with special handling instructions (e.g. course reserves, endowment fund bookplates, etc.).
• Receive materials by verifying received material matches order; post and process invoices for payment.
• Monitor open orders, claim unfilled titles, and return incorrect material.
• Establish and maintain positive relationships with vendors; evaluate vendor performance.
• Generate monthly fund report and other reports as needed to assist the Content Development Librarian with fund tracking and content assessment.

Subscriptions Responsibilities:

• Order, renew, claim, maintain, and manage receipt and invoice processes for single-title periodical subscriptions regardless of format using the integrated library system, e-journal management system (Serials Solutions), vendor websites, and other appropriate tools.
• Ensure that the public display of periodical titles and holdings rer gardless of format are accurate, timely, clear, and conform to national standards.
• Support access to electronic resources by fixing broken links, updating Serials Solutions with changes to subscribed/purchased content, informing vendors of IP changes, running usage reports, and other support as needed.
• Provide electronic delivery of archived print journals.

Systems Responsibilities:

• Develop and maintain expertise in library circulation policies, procedures, and best practices, and train LTS Helpdesk staff and students in their implementation.
• Run and manage daily reports for circulation activities, including overdue notices and patron HOLDs.
• Run and distribute bibliographic and holdings extracts from integrated library system and Serials Solutions to keep public discovery tools (e.g., Enterprise, Summon) updated as well as fulfill consortial obligations (e.g. E-ZBorrow, RapidILL).
• Provide other support as needed for various library systems that directly and indirectly impact student success and faculty research.

Other Responsibilities:

• Stay informed of trends and best practices in library acquisitions, subscription management, and circulation to inform the development of policies and procedures.
• Assist with student assistants.
• Provide backup with interlibrary loan and cataloging as needed.

Requirements:

• Bachelor's degree
• Relevant library experience, preferably in an academic library
• Knowledge of library acquisitions and serials management processes
• Knowledge of integrated library systems, national standards, and other library-related software.
• Ability to work independently with minimum supervision
• Expertise with computers
• Critical thinking, decision making, and problem solving skills
• Customer service commitment
• Ability to balance multiple complex tasks
• Attention to detail and accuracy
• Resilience in rapidly changing environment
• Motivation to develop new skills
• Effective communication skills
• Ability to work cooperatively with all YCP community members

Additional Information:

York College of Pennsylvania is an Equal Opportunity Employer. For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website: Annual Security Report

Application Instructions:

Interested candidates should electronically submit a cover letter, resume and contact information for three references.

Review of applications will begin July 22, 2019. For full consideration, applications should be received by August 19, 2019.

URL: ycp.interviewexchange.com