Program Assistant - Computer Science

Job description

The Ritchie School of Engineering and Computer Science is dedicated to preparing the next generation of innovators to find solutions to some of the worlds most challenging problems. Our students take advantage of a wide variety of opportunities for hands-on, experiential learning and interdisciplinary collaboration.

Position Summary

The Program Assistant provides broad administrative and operational support to on-campus graduate degree programs in the Department of Computer Science. The position is responsible for the coordinating all aspects of program operations, and for acting as liaison to other Ritchie School and University offices to maintain effective and efficient processes.

Essential Functions

  • Student support
    • Assist Ritchie School Student Services Coordinator as needed
    • Monitor student progress toward degree
    • Process graduation audits and candidacy forms
    • Send graduation application reminders to students
    • Serve as liaison to the Office of Graduate Education
    • Assist with event planning and execution, meetings and workshops
    • Enter scholarship awards into Banner
    • Serve as liaison with the Bursar and Financial Aid as needed
    • Help international students with CPT and OPT applications, liaise with ISSS on I-20s and other related requirements
    • Recruit, hire and supervise student workers
    • Recruit and hire teaching assistants
    • Collaborate with graduate committee on teaching assistant assignments
    • Maintain student files; create and maintain appropriate databases
    • Compile statistics and prepare reports
    • Organize, audit, and manage archive of course materials
    • Assist with the resolution of student registration issues
    • Assist RSECS staff with quarterly course schedules and room assignments
    • Liaise with employers and Career Services and Alumni Engagement on employer relations, career events, professional development activities, etc.
    • Work with Marketing to publicize career and professional events to students
    • Manage graduate students in online experiential learning approval and registration process
    • Attend local and on-campus industry events, network with employers, alumni, and others
    • Support student club functions with CS Assistant to Chair
    • Coordinate communications with industry and faculty on industry learning opportunities
  • Enrollment and matriculation
    • Respond to potential student inquiries
    • Check all relevant website content for accuracy
    • Send follow-up communications to applicants and prospective students, assign advisors when students matriculate
    • Work with Graduate Admissions and RSECS staff to process applications
    • Coordinate graduate student orientation
    • Serve as liaison to the Graduate Admissions Office
    • Recruit at graduate fairs and on campus
    • Coordinate with faculty on admissions review process
    • Coordinate assessments and advising communications for incoming students with RSECS staff
    • Assist in the production of promotional materials such as printed brochures; conduct research on relevant online resources
    • Provide assistance to the Ritchie School Marketing team as needed
  • Faculty support
    • Provide secretarial and general administrative support
    • Make travel arrangements
    • Assist with faculty position advertising and hiring
    • Perform other duties as required by the Program Directors, Department Chair and Deans Office
    • Work with RSECS staff to assign office space
  • Budget and financial processes
    • Monitor program budgets
    • Handle purchasing and budget management needs for graduate programs, including processing transactions, journal entries, reconciliations, and reporting
    • Assist the Ritchie School Business Analyst as needed

Supervisor Duties

  • May supervise work study students

Knowledge, Skills, and Abilities

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to quickly learn rules and procedures regarding students.
  • Excellent communication skills required.
  • Must be able to establish and maintain effective working relationships.
  • Basic knowledge of finance and accounting principles. Ability to utilize general mathematical concepts.
  • Ability to apply concepts and analyze relevant data.

Required Qualifications

  • Associates Degree (AA) or equivalent from two-year college required
  • 2 years of administrative assistant experience.

Preferred Qualifications

  • Bachelors degree preferred
  • Two or more years of administrative experience in an educational setting.
  • Experience with Banner preferred.

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
Monday - Friday, 9:00 a.m. - 5:30 p.m. Evenings and weekends as required.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on July 29, 2019.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Hourly Range:
the hourly range for the position is $17.50 - $18.50.

Salary Range:
Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.




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Job No: 492562
Posted: 7/15/2019
Application Due: 8/23/2019
Work Type:
Salary: Negotiable