Associate Director of Financial Aid (4527U), Berkeley Law -
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
. Application Review Date
The First Review Date for this job is: July 25, 2019 Departmental Overview
Berkeley Law is one of the nation's premier law schools, located at one of the world's great universities, in one of the most vibrant places on the planet. As one of 14 schools and colleges at the University of California, Berkeley, it is consistently ranked as one of the top law schools in the nation.
The law school has produced leaders in law, government, and society, including Chief Justice of the United States Earl Warren, Secretary of State of the United States Dean Rusk, American civil rights activist Pauli Murray, California Supreme Court Justice Cruz Reynoso, president and founder of the Equal Justice Society Eva Paterson, United States Northern District of California Judge Thelton Henderson, and Attorney General of the United States Edwin Meese.
This position provides financial aid information and advising to prospective, current, and graduated law students; determines and adjusts students' financial aid packages that include grants, scholarships, fellowships, and loans. Advise current students and graduates about developing an effective student loan repayment plan.
The Associate Director, Financial Aid oversees aid processing and projects in collaboration with other departments, and administration of programs; anticipates student needs, facilitates and resolves financial aid delivery problems and administers private loan activity
The position reports to the Berkeley Law Director of Financial Aid. Responsibilities Serves as primary point person for high volume of financial aid inquiries for over 1500 prospective and current students each year for multiple law school programs, including the LL.M. self-supporting degree programs.
Maintains standard of service for student advising, whether by phone, email, or in-person. Provides individualized counseling on available programs, applying for aid, payment issues, reducing debt burden and other financial literacy issues, as well as non-routine, sensitive aid issues
Analyzes financial data, family circumstances, and educational goals and applies knowledge of federal, state, University and outside agency laws, regulations and policies to determine students' eligibility for various types of aid including private and federal student loans as well as institutional grants, scholarships, and loans.
Advises current students and graduates about developing an effective student loan repayment strategy in light of federal loan repayment options
Reviews and processes professional judgment appeals while adhering to federal regulations in review of student requests to have financial aid awards adjusted or eligibility increased.
Reviews applications for continuing student scholarships and ensures fund terms are met as part of the scholarship selection committee
Responsible for the timely processing of aid for law students including private scholarships, bar loan applications, cost of attendance adjustment requests, and private loan certifications,
Analyzes reports and works with campus Financial Aid, Billing & Payment Services, Graduate Division and the law school's Business Services office to troubleshoot payment of financial aid and other systems issues.
Advocates on behalf of students to ensure fair, thorough, and timely processing. Recommends and implements decisions on administrative and operational issues affecting student's financial aid.
Collaborates with the Director of Financial Aid to maintain and continuously update the Berkeley Law Financial Aid website and all sub-pages with current information, such as procedural changes and important notifications.
Maintains the outside agency scholarship resources page by posting and advertising opportunities relevant to the law student population.
Helps develop content for email outreach campaigns.
Coordinates with other departments at Berkeley Law and UC Berkeley campus administrators to implement student focused activities, programs, and services.
Serves on Berkeley Law and campus Financial Aid Office committees and represents the department at meetings.
Works with the Admissions department to provide prospective and entering students with financial aid information through the Berkeley Law's website, handouts for events, and targeted email strategies.
Contributes to marketing and recruiting efforts to bring in an academically excellent and diverse group of students.
In collaboration with Director of Financial Aid, leads efforts with other departments and outside agencies to provide financial literacy resources applicable to law students including promoting workshops, webinars, and presentations.
Develops content for and leads regular presentations for admitted and current J.D. students regarding financing a legal education at Berkeley Law
Coordinates the day to day operations of student employees while overseeing quality of work and customer service
Trains student employees on basic advising and office functions; maintains procedure guides for such functions and recommends process improvements
Participates in staff development and trainings as assigned.
Proactively seeks out and attends webinars and training sessions relevant to the role.
Other duties as assigned.
Prior experience with student financial aid and billing systems
Demonstrated ability to consistently work at the highest professional level with students and staff in a student service oriented academic setting.
Strong customer service orientation
Specialized knowledge of policies, regulations, and practices for awarding financial aid.
Ability to acquire specialized knowledge of a variety of aid programs (e.g. programs for student loans, law school grants, scholarships, fellowships in addition to campus scholarships and federal work study).
Specialized knowledge of advising and counseling techniques.
Ability to interpret policies and develop procedures to ensure compliance.
Problem identification, critical thinking, and problem solving skills; professional judgment and decision-making ability.
Ability to calculate financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Analytical, planning, organizational, oral and written communication skills.
Active listening skills.
Ability to assess processes and implement improvements.
Interpersonal skills to exercise tact, diplomacy and a professional demeanor.
Proficiency with Microsoft Word, Excel, as well as internet and e-mail applications.
Experience navigating an integrated database such as a campus information system.
Bachelors degree in related area and/or equivalent experience/training
Ability to define specifications for database programming.
Working knowledge of common University-specific computer application programs, such as SIS Campus Solutions Financial Aid and Student Financials modules.
Working knowledge of University policies, processes, and procedures.
Ability to work with a diverse constituency of faculty and staff across all academic and administrative units and students from diverse ethnic underrepresented backgrounds as well as those who have been educationally or economically disadvantaged.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $64,000.00 - $70,000.00.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://jobsprod.is.berkeley.edu/psp/jobsprod/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=27267&SiteId=1&PostingSeq=1
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