Financial Aid Systems Technician

Job description

Financial Aid Systems Technician
Portland Community College

Best Consideration/Close Date:
PCC is looking for a Financial Aid Systems Technician who under the direction of the Financial Aid Systems Manager performs a variety of technical support activities for the financial aid systems including the financial aid application and correction record load process; transmission of application, Pell Grant origination/disbursement and transfer monitoring data to and from the federal processor. Supports the ongoing testing of programs, processes and data in Banner and other financial aid systems. Functions as the lead trainer of financial aid imaging system and assists in the disbursement of financial aid funds. Guides and advises students and prospective students concerning financial aid programs, forms, regulations and procedures.
See the classification description for additional information:

Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications. Proficient with technology:
Familiarity with Federal Student Aid systems including NSLDS, COD, and CPS
Experience with file transfer protocol, spreadsheets, document imaging software, and reporting systems
Experience with student information systems such as Banner, Colleague, Power FAIDS, etc

Strong communication and problem solving skills:
Ability to effectively present complex technical information both verbally and in writing to a broad range of technology users
Experience using innovative approaches in problem solving, while maintaining a compliance focus
Ability to utilize critical thinking skills to recognize systems issues

Preparation to succeed in a fast-paced office workspace:
Experience working independently as well as in teams
Ability to manage work schedule to simultaneously handle multiple tasks and priorities
Ability to organize and complete assignments to meet deadlines
Minimum Qualifications To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • High school diploma or equivalent; Associates degree in computer science, information management, business or related area. Two years of related experience may substitute for the degree requirement.
  • Two years of responsible financial aid experience with an emphasis on computer and systems support.
  • Demonstrated experience working with complex procedures and regulations.
  • Good analytical and problem solving skills required.
  • Must be detailed oriented.
  • Ability to multi-task, maintain accurate records and convey complex technical information.
  • Requires keyboarding and math skills.
Preferred Qualifications 1. Demonstrated commitment to providing equitable and inclusive services to a diverse student population.
2. Significant knowledge of federal financial aid programs and supporting regulations.
3. Skill in researching and resolving financial aid questions and cases.
4. Able to handle a significant work load with guiding and training other office staff as needed.
5. Demonstrated ability to develop and maintain positive working relationships between FA and other campus offices and constituents.
6. Experience with Banner and Argos. Salary:
The first two steps of the range are: $3,369 to $3,470 per month. Higher salary placement may be available based on qualifications, experience and internal equity.

PCC Benefits:
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs. PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement. Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only). Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year
- 11 Paid holidays

For a complete list of PCC benefits, please visit View a complete list of PCC benefits.

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Job No:
Posted: 7/11/2019
Application Due: 7/11/2031
Work Type: