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Events Information Systems Coordinator

Middlebury College

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Job Details

Events Information Systems Coordinator
Middlebury College

Posting Number: S01308

Position Summary:
The Events Information Systems Coordinator manages the technical needs of the Department of Events Management. This position supports both the Middlebury and Monterey Institute for International Studies with regard to the use of 25Live.

Essential Functions:
This posting is currently accepting internal applicants only. Internal applicants are active Middlebury College employees and their spouse or partner.

Earliest anticipated start date is August 16, 2019 and anticipated end date is May 25, 2020.

Offer is contingent upon successful completion of a criminal background check.

*Works cooperatively with others and accepts direction from supervisors.

*Provides quality and responsive customer service; representative of the mission of the Department of Event Management.

*Serve as functional lead for 25Live for Middlebury College and Monterey Institute of International Studies.

*Facilitate the ongoing transitions to 25Live and 25Live Pro by providing functional support as well as ongoing training to all users.

*Aid the Director in training and supporting colleagues in 25Live and 25Live Pro functionality and the workflow process for service providers.

*Serve as functional lead for Publisher and any publicized events calendars.

*Serve as primary liaison with ITS staff for all departmental technology related issues.

*Maintain and/or enhance the department’s web site to empower users to locate information needed to plan events.

*Maintain and/or enhance the Commencement website to keep all information relevant to upcoming ceremonies of interest.

*Develop customized reports utilizing CollegeNet’s WebServices queries.

*Develop online tools to improve the process of event planning on campus as well as facilitate improvements to the Commencement planning process.

*Support the process of developing technological improvements for all events related information between Event Management and the Bread Loaf Campus.

General Responsibilities:
*Performs other related duties as assigned.


Bachelor’s Degree preferred.

Knowledge, Skills and Abilities:
Excellent computer skills with confidence in Microsoft Office tools and common web browsers essential.

Knowledge of and ability to learn and work effectively with software applications such as 25Live, 25Live Pro and Publisher.

Knowledge of HTML, XML, J-Reports and Webservices preferred, or the ability to learn basic computer programming language to support report writing requirement.

Knowledge of, or ability to learn, Drupal. Ability to learn web tools and software applications quickly and adeptly.

Strong organizational abilities with orientation to detail and ability to meet deadlines.

Strong customer service orientation and a commitment to excellence.

The ability to work well with people from different academic and administrative disciplines with varying degrees of technical experience and knowledge.

Ability to manage information, prioritize and multitask for process completion independently.

Should exert sound judgment, discretion and preserve confidentiality.

Excellent collaborative and teamwork skills.

Flexibility is essential must work effectively with changing deadlines, processes, and tools.

2 - 3 years of prior experience in a technical support field with experience in training and customer service. Familiarity with higher education setting helpful.

Physical Demands:

Offers of employment are contingent on completion of a background check. Information on our background check policy can be found here:

To apply, visit

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Middlebury is one of the country's top liberal arts colleges. It offers its students a broad curriculum embracing the arts, humanities, literature, foreign languages, social sciences, and natural sciences. Middlebury is an institution with a long-standing international focus, a place where education reflects a sense of looking outward, and a realization that the traditional insularity of the United States is something of the past. We seek to bring to Middlebury those who wish not only to learn about themselves and their own traditions, but also to see beyond the bounds of class, culture, region, or nation. Indeed, the central purpose of a Middlebury education is precisely to transcend oneself and one's own concerns. This transcendence may come for some through the study of other cultures; for some through the study of the environment; for others it will come through inquiry into such fields as physics or philosophy, mathematics or music.

Middlebury's undergraduate college is enriched by its other programs. Every summer, the main campus in Vermont is transformed into an institution single-mindedly devoted to the study of nine foreign languages and cultures, and the use of English is virtually banned for the participants, among whom are many Middlebury undergraduates. In the Green Mountains lies Middlebury's Bread Loaf campus, where for six weeks each summer the Bread Loaf School of English is in session. This is followed by the Bread Loaf Writers' Conference, which brings together 200 authors and aspiring authors for 11 days of intensive exchange about the art of writing. The Bread Loaf School of English is in session each summer not only in Middlebury but also at Lincoln College, Oxford, in the United Kingdom; at St. John's College in Santa Fe, New Mexico; and at the University of North Carolina at Asheville.

There is also an overseas dimension to Middlebury College. The C.V. Starr-Middlebury Schools Abroad are located in Belo Horizonte, Berlin, Bordeaux, Buenos Aires, Concepción, Córdoba, Ferrara, Florence, Getafe, Guadalajara, Hangzhou, Irkutsk, La Serena, Logroño, Madrid, Mainz, Montevideo, Moscow, Niterói, Paris, Poitiers, Santiago, Temuco, Tucumán, Valdivia, Valparaíso, Xalapa, and Yaroslavl. These schools enroll more than 300 undergraduate and graduate students who seek to further their foreign language skills and immerse themselves as fully as possible in the host culture through academic study as well as direct experience.

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