Administrative Coordinator
- Employer
- Georgia State University
- Location
- Atlanta, GA
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Health & Medical Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The successful candidate will be primarily responsible for handling issues related to student health insurance eligibility, claims and will also handle resolving specialized student health insurance customer service issues. Candidate will assist staff with BankMobile, OnPlanU, and TouchNet customer service issues. This position will also ensure all invoices related to Health Insurance, Dual Enrollment, Veteran Affairs are processed timely.
Examples of duties include:
- Serve as primary advisor to the Associate Director regarding overall programs, management, including implementing all policies, procedures, and systems related to accounts receivable, collections, and interfaces with Banner.
- Coordinate the setup of the insurance program processing schedule which includes determining GRA tuition waiver and mandatory insurance waiver/enrollment dates and determining waiver deadlines to be included in the GA new hire HR packet.
- Work with our student health insurance vendor to revise the vendor's mandatory insurance website, brochures and forms.
- Troubleshoot complex insurance coverage issues like duplicate coverage and eligibility.
- Review petitions for late mandatory insurance waiver requests, and process approved requests for refunds to the student.
- Process qualified life event insurance enrollments for visiting faculty, scholars, and OPT students.
- Work with our student health insurance vendors to resolve any eligibility, enrollment, and claims issues that arise.
- Ensure student account systems are up to date and in compliance with policies and procedures.
- Provide training of all Student Account functions
QualificationsBachelor's degree and one year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience.
College/Business Unit07/10/19, 10:59:00 PM
College/Business Unit: Enrollment Management
Location: Atlanta Campus
Job Posting: 07/03/19, 11:00:00 PM
Organization
Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.
Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.
More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.
The University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.
Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.
The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.
The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.
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