Program Coordinator - Annual Giving
DescriptionThe Office of Advancement provides the management and coordination of the back office functions that support the campus-based fundraising field staff. These include research, gift processing, database management, gift planning, and other services. These central services produce economies of scale, reducing the duplication of these functions on each of the four campuses. They also place the institution in an optimal position to attract substantial support from the philanthropic sector.
The Office of Advancement for the University of Colorado System works closely to support the missions of the four University of Colorado campuses (Anschutz Medical Campus, CU Boulder, CU Denver, and the UCCS). The division consists of about 50 individuals serving in Central Advancement, working collaboratively with each of the four campus-based Advancement offices as well as the University of Colorado Foundation.
The Program Coordinator for Annual Giving provides administrative support and project management for a variety of annual giving activities. This position serves as the first point of contact for those making their first gift to support CU, as well as those who give consistently each year. The Program Coordinator will perform a number of standard activities (managing the team’s email inbox, supporting scheduling and expense reports, processing gifts), while also taking responsibility for specific time-bound projects. .
This position reports to the Department Head and Senior Director of Gift Planning and is exempt from the State of Colorado Classified System.
Duties and Responsibilities:
Duties and responsibilities of the position include, but are not limited to:
- Provide administrative support functions for Annual Giving, such as:
- Answering and directing phone calls
- Preparing routine and non-routine correspondence
- Establishing and maintaining paper and electronic files
- Document management
- Manage the Annual Giving email account through Outlook.
- Receive and respond to donor questions and inquiries via email and phone.
- Provide general support for the execution of the team’s programs and outreach, including:
- Scheduling meetings
- Managing travel
- Filing expense reports
- Coordinating and maintaining program materials and supplies
- Collaborate with campus partners to provide excellent customer service and timely feedback as a liaison with the broadest group of University constituents.
- Utilize data from central Advancement’s database (Ellucian Advance) to create requested reports, spreadsheets, and correspondence on a routine basis.
- Provide project management support and copy editing for print pieces and e-communications.
- Develop relationships with colleagues within Central Advancement and across the CU campuses/colleges/units to assist with scheduling, to fulfill specific donor requests, or to support annual giving projects.
To be successful in this position, candidates will need the following:
- Knowledge of general office procedures, protocol and professionalism.
- Ability to manage multiple tasks simultaneously, adapt to changing priorities, manage time, and meet deadlines.
- Ability to work in a team environment, develop effective interpersonal relationships, provide superior customer service, and communicate verbally and in writing.
- Ability to learn about higher-education fundraising and annual giving data trends and best practices.
- Data entry skills with ability to prepare and maintain detailed and accurate records, files, and reports on an ongoing basis.
- Strong written communications skills to write and edit letters, memos, reports, discussion documents, solicitation materials, etc.
- Ability to work independently, prioritize assignments, and complete work in a timely manner in spite of fluctuating workloads and competing priorities.
- Ability to work with accuracy and attention to detail and solid knowledge of money handling and mathematics.
- Ability to work some overtime including evenings and weekends as needed to achieve goals.
- Skilled in and ability to utilize Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
What we offer:
Salary: The salary for this position has been established at $45,000.
Benefits: The University of Colorado offers an excellent benefits package including:
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision and Wellness
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22
- Sick Days: 15
- Holiday Days: 10
- Tuition Benefit: System employees have the benefit on all campuses
- ECO Pass: RTD Bus and light rail service
- Additional Perks & Programs: Click here to access a few more perks and programs.
More information on the benefits programs, including eligibility, is available at www.cu.edu/employee-services/.
- Bachelor’s degree from an accredited institution of higher education or equivalent professional experience. (The educational requirement may be substituted by professional experience on a year for year basis).
- Two (2) years of experience in an administrative assistant, office management, or related role.
- Experience working in a nonprofit organization.
- Experience working in a development/fundraising role.
- Experience working in higher education or a medical setting.
- Experience with database applications; CRM software for fundraising and donor Relations, such as Ellucian Advance or Raiser’s Edge, or similar software.
Job Category: Business Services
Primary Location: Denver
Posting Date: Jul 2, 2019
Unposting Date: Ongoing