Job location: MD White Marsh Campus
Employment Type: Full-time
Posted data: 2019-07-01
Under general supervision, Admissions Officers are responsible for handling all aspects of the campus’ student recruitment efforts in a fast-paced, service and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone and in person, conducting campus tours, and walking students through the entire application and enrollment process. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs, such as program offerings, financial options, and satisfying academic prerequisites.
- Effectively respond to all prospective student inquiries.
- Set up face-to-face and/or phone interview appointments and conduct campus tours as appropriate.
- Interview prospective students to determine their educational background and future goals and objectives.
- Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible online and on-campus course offerings, and recommend appropriate course(s) of study.
- Assist prospective students with the application process and review qualifications for admission.
- Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
- Ensure prospective students’ admissions files are complete and assist students with initial registration process.
- Partner with other departments as necessary to finalize enrollment process, including SAS, SFS, Academics, and the University Registrar’s Office.
- Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.
- Bachelor’s degree or equivalent highly preferred.
- 2-5 years proven customer service and/or sales experience highly preferred
- Must be detail-oriented and have a focus on informing and assisting prospective students, and maintaining high ethical standards and attention to compliance with University policies and regulations.
- Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students
- Must have strong computer skills (Excel, PowerPoint, etc.)
- Excellent oral and written communication skills
- Computer & System proficiency is needed
Certificates, licenses and registrations:
- Must be able to travel 10% of time
- Must be able to lift 10 lbs
- Typical office setting
Physical and Mental Demands:
- Mobility within the office including movement from floor to floor
- Travel via plane, car, and metro is required to perform this job.
- Access information using a computer
- Effectively communicate, both up and down the management chain
- Effectively cope with stressful situations
- Strong mental acuity
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]