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ENROLLMENT SERVICES ADVISOR

Employer
Loyola University Chicago
Location
Rogers Park-Lake Shore Campus

View more

Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Details

Position Details

Job TitleENROLLMENT SERVICES ADVISORPosition Number8100989Job CategoryUniversity StaffJob TypeFull-TimeFLSA StatusNon-ExemptCampusRogers Park-Lake Shore CampusDepartment NameSTUDENT FINANCIAL ASSISTANCELocation CodeFINANCIAL ASSISTANCE (02023A)Is this split and/or fully grant funded? NoDuties and Responsibilities

- Acts as initial point of contact for students by answering inbound phone calls and responding to e-mails.
-Gathers background information and required data for processing
- Provides general information; explains procedures and policies to students for starting and/or restarting the financial aid process.
- Accesses databases and system resources to provide information to students regarding financial aid status.
- Troubleshoots financial aid issues and provides feedback to the student to explain reasons and resolutions.
- Helps students understand the data required for financial aid determinations.
-Review submitted documents for accuracy.
-Works collaboratively with Assistant Directors-Financial Aid Counselors
- Performs related duties as assigned.

Minimum Education and/or Work Experience

High school diploma or equivalent and up to one year of general office or customer service experience required.

Qualifications

- Good communication and interpersonal skills required.
- Must have working knowledge of federal, state and local laws regarding student financial aid.
- Ability to interact professionally with student, parents and LUC colleagues.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates/Credentials/Licenses

None

Computer Skills

Proficiency with MS Office Suite, Internet and email applications. Experience with PeopleSoft and Department of Education systems (COD, NSLDS, etc) preferred.

Supervisory ResponsibilitiesNoRequired operation of university owned vehiclesNoDoes this position require direct animal or patient contact? NoPhysical DemandsRepetitive MotionsWorking ConditionsNoneOpen Date07/02/2019Close DateSpecial Instructions to ApplicantsQuick Link for Postinghttp://www.careers.luc.edu/postings/11541Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you possess a high school diploma or GED equivalent?
    • Yes
    • No
  2. * Please indicate your years of general office or customer service experience.
    • None
    • Less than 1 year
    • 1 - 3 years
    • 3 - 5 years
    • 5 - 10 years
    • More than 10 years
  3. * Describe your experience working in financial aid, specifically related to Title IV compliance.

    (Open Ended Question)

  4. * Why do you want to work for Loyola University Chicago?

    (Open Ended Question)

Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents

    Organization

    Working at Loyola University Chicago

    Loyola University Chicago, a private university founded in 1870 as St. Ignatius College, is the nation’s largest Jesuit, Catholic University and the only one located in Chicago. Shaped by our city and our Jesuit traditions, Loyola University Chicago offers students an educational environment unmatched for its diversity of thought and experience.

    Loyola University Chicago comprises four campuses: Lake Shore (LSC), Water Tower (WTC), Health Sciences (HSC), and the John Felice Rome Center in Italy, and is home to eleven schools and colleges: Arrupe College, Quinlan School of Business, Marcella Niehoff School of Nursing, Stritch School of Medicine, College of Arts and Sciences, School of Communication, School of Continuing and Professional Studies, School of Education, School of Law, School of Social Work, and Graduate School. Loyola also features course locations in Beijing, China; Saigon-Ho Chi Minh City, Vietnam; Vernon Hills, Illinois (Cuneo Mansion and Gardens); and a Retreat and Ecology Campus in Woodstock, Illinois.

    With three campuses spread throughout the greater Chicago area, students have access to hundreds of cultural institutions as well as thousands of internships and networking opportunities with the city's Fortune 500 companies. Study-abroad programs at our Rome and Beijing Centers provide engagement with the global community and economy.

    While rigorous programs of research and study are one hallmark of a Jesuit education, we're not just preparing students for a career, we're preparing them for life. We challenge our students to learn broadly, to think critically, to serve generously, to lead with integrity, to respect diversity. We come from all faiths and ethnic and economic backgrounds, with a common purpose of building a better society.

    Recognizing Loyola’s excellence in education, U.S.News and World Report has ranked Loyola consistently among the "top national universities" in its annual publications, and named the University a "best value" in its 2008 rankings.

    Our faculty take a person-centered approach to education. They’re not just here to teach students what they know, they’re here to teach them to think critically and creatively and to reach for their own discoveries.

    More facts about Loyola University Chicago:

    • Total enrollment: 15,902
    • 80+ undergraduate majors and 80+ minors
    • 140+ graduate, professional, and graduate-level certificate programs
    • More than 4,000 faculty and staff members 
    • 14:1 Undergraduate student/faculty ratio 
    • 150,000 alumni; 85,000 in Chicago 
    • One of only eight percent of all American colleges and universities to have a Phi Beta Kappa honor society chapter

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