Graduate Admission Counselor

Job description

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Posting Text

Posting NumberS00230PPosition StatusExemptReporting Relationship(s)Associate Director, Graduate Admission and AdvisingSupervisory RelationshipsJob Summary

Primary responsibility is the recruitment/enrollment of students into graduate degree and certificate programs. Specifically to inform, advise, and counsel prospective graduate students about Elmhurst College’s academic programs. The admission counselor will qualify and convert inquiries into applicants and provide counseling throughout the enrollment process. Seeks opportunities for expanded recruitment contacts, participates in various recruiting events, and positively contributes to the attainment of departmental new student enrollment goals.

Salary GradeA10Essential Functions

1.Follows up with all inquiries assigned via slate CRM system in a timely manner.
2.Conducts admission interviews via face to face, phone, chat, and/or Skype to qualify prospective students.
3.Informs prospective students about admission and graduation requirements. Provides information on program(s) of interest and the enrollment/registration process.
4.Plans and participates in various on and off campus graduate recruitment events.
5.Maintains effective, positive relations with inquiries and applicants and motivate them to complete the admission process. Demonstrate outstanding customer service at all times.
6.Responds to telephone inquiries and handle correspondence with prospective students in a timely manner.
7.Assists with general administrative, and at times clerical, duties as assigned by the Director, Enrollment Management, and the Associate/Assistant Director(s) of Admission.
8. Demonstrates a strong commitment to continuous improvement.
9. Supports mission, vision and values.

Other Duties and Responsibilities

1.Performs other duties as assigned.

Minimum Qualifications

1.Bachelor’s degree from a regionally accredited institution.
2.Well-developed skills in verbal and written communication with the ability to communicate with diverse populations and various levels of institutional leadership.
3.Proficiency with technology including personal computers, e-mail, and MS Office Suite. Colleague experience is a plus.
4.Solid understanding of higher education in particular of private liberal arts colleges and their mission.
5.Self-starter with the ability to motivate adult students to complete the enrollment process.
6.Off-campus recruitment activities are performed in personal automobile; travel costs reimbursed.
7.Ability to carry and lift display and promotional materials up to 25 pounds.

Preferred Qualifications

Previous experience recruiting non-traditional students; online recruitment experience is desirable.

Working Conditions/Physical Requirements

Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 25 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move object.

Work HoursPosting Date06/26/2019Closing DateOpen Until FilledYesSpecial Instructions to Applicants

Elmhurst College is a leading four-year college that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Elmhurst offers 66 undergraduate majors, 16 graduate programs, evening and online programs for adults, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst College is among the top-ranked colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education. Recruiting and retaining a diverse workforce is a critical component of the College’s mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst College is an EO Employer. Elmhurst College prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.

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      Job No:
      Posted: 6/29/2019
      Application Due: 7/24/2019
      Work Type: