Director of Alumni and Parent Engagement

Job description

Equal Opportunity and Nondiscrimination Statement                                    

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.


Claremont, CA

Job Posting Title:

Director of Alumni and Parent Engagement
Job Details and Requirement:


The Director of Alumni and Parent Engagement is one of the executives responsible for managing the College’s outreach to two extremely important constituencies: our 13,600 active alumni and our 8,000 current and active parents. The director is responsible for the daily operations of the Office of Alumni and Parent Engagement by managing a staff of professionals dedicated to providing support to the Alumni Association and the Parent Network in offering a rich range of communications, events, and programs designed to foster positive outcomes. The director is the primary staff leader of the Parent Network Board’s most important engagement events of the year and responsible for the activities of the Board itself.

General responsibilities include: the delivery of programs and services that allow alumni and parents to establish and maintain valuable relationships with each other, with students, faculty, and staff, and with the College; the provision of leadership for alumni and parent volunteers and for College faculty and staff who work with alumni and parents; and the promotion of a vibrant and supportive alumni and parent volunteer community.



  • Reporting to the Assistant Vice President for Alumni and Parent Engagement, works independently/collaboratively to perform the following essential duties and responsibilities:
  • Working with the assistant vice president, the director is responsible for administration, budgeting, and leadership of the College’s alumni and parent programs.
  • The director will manage all aspects of the Parent Relations and engagement program, including campus-based events designed to engage hundreds of parents with faculty, staff, and students. The director will work with the Parent Network Board to organize, promote, and implement a robust series of on-campus programming, off-campus programming, communications, and volunteer networks in cooperation with other offices on campus and the other members of The Claremont Colleges.
  • The director will organize staff efforts to support the Alumni Association and Parent Network, other volunteer boards and committees, chapter and other local events, student relations, class liaisons, reunions, orientations, campus-based programs, travel programs, athletic and admission programs, commencement and Campaign activities, e-mail, web-based, and printed communications, and awards and other recognition activities.
  • Working with the AVP, the director will create appropriate metrics to determine ROI on parent activities and appropriate alumni metrics, and educate staff on necessary reporting and alterations to programming accordingly.
  • Working with the AVP, the director will develop and implement an engagement strategy for students and alumni on campus and around the globe.
  • The director will support Alumni Weekend as needed, including managing class committees and supporting the staff lead.
  • Working with the president, assistant vice president, other senior officers, and the faculty, the director will ensure that the College’s priorities and goals are understood and supported by the alumni and parent organizations and community.
  • The director will manage strategic planning and the assessment of alumni and parent services, programs, and personnel, including the annual performance evaluations of staff.
  • The director will maintain regular and sustained contact with alumni, parents, students, and faculty and will be a contributing member of the College’s larger external relations, development, and advancement activities.
  • The director will work with the other alumni and parent relations professionals within The Claremont Colleges on collaborative projects, joint activities, and future planning.
  • The director will perform other duties as directed by the president and assistant vice president.

The successful candidate will also be able to perform the following essential functions:

  • Regular attendance.
  • Take and follow directions.
  • Work cooperatively with others.
  • Receive and respond appropriately to constructive criticism.
  • Display a positive attitude.
  • Balance multiple tasks and priorities
  • Performs other essential duties and tasks specific to the position.


EDUCATION:  Bachelor’s degree or equivalent combination of education and experience is required.

EXPERIENCE:  Five or more years of experience in a selective, private higher education external relations environment is required. Two plus years in communications, writing or editing experience preferred. Four plus years in parent relations/engagement strongly preferred. Volunteer management experience preferred.

LICENSES:  A valid driver’s license or equivalent means of reliable transportation to off-site meetings and events is required.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:  Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.

A high level of proficiency in Word, Excel, Outlook and other Microsoft Office software and Adobe Creative Suite, plus ability to learn and adapt to new software.

Requires superior organizational skills, an ability to work independently with minimal direction.  Must be detail-oriented.

Requires excellent goal-oriented management skills.  Must have ability to work collaboratively and professionally with student employees and volunteers.

Flexibility and ability to juggle competing priorities and support numerous initiatives.

Requires strong interpersonal skills and an ability to interface professionally with alumni, parents, administration, faculty, and students.  Must have ability to work effectively with volunteers, with the donor community, with the academic community, and with colleagues.

Experience with database functions and queries, particularly with Blackbaud’s Raiser’s Edge.

Proficiency in the use of e-mail software and the ability to manipulate attachments.

Requires exceptional professional writing, editing, and analytical skills.  Must possess strong verbal skills.

Collaborative spirit and service-oriented attitude.


HOURS:   The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday – Friday. Holiday, weekend, and evening work hours will be required to manage volunteers.  Travel may be required.  Regular hours may vary due to needs of the College or division.

CLASSIFICATION AND STATUS:  This is a full-time, 12 month, exempt level, benefits-eligible position.

PHYSICAL REQUIREMENTS:            Heavy (up to 50 lbs.)



GROOMING AND APPEARANCE:  The Claremont Colleges seek to maintain a neat and professional image at all times.  Professional attire is expected.

BACKGROUND CHECK:  The successful candidate will be required to undergo a full consumer background check.  Certain positions will require the successful completion of a post-offer physical agility test.  Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with requirements cited in this job description.

ADA/OSHA:  This job description defines the essential or fundamental job duties of this position.  It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others.  It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.  When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.

AT-WILL EMPLOYMENT:  Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work.  There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause.  The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law.  Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490.  All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations                                                                                    

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.               

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or [email protected] for assistance.




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Job No: REQ-1738
Posted: 6/28/2019
Application Due: 8/27/2019
Work Type: