Job location: Coral Gables, FL

Employment Type: Full-time
Posted data: 2019-05-30
Req: R100032283
Current Employees:

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The University of Miami (UM) is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

HEAD OF LIBRARY TECHNOLOGY
University of Miami Libraries
Coral Gables, Florida

SUMMARY OF POSITION:
The University of Miami Libraries seeks nominations and applications for a collaborative,
innovative, and service-oriented professional to serve as the Head of Library Technology for the
University of Miami Libraries. Under the general direction of the Associate Dean for
Information Systems, Access, & Facilities, the Head of Library Technology provides creative
leadership, management, budgetary oversight, and expertise to develop and execute the longterm
technology strategy in support of the Libraries’ mission. This individual will collaborate
with library staff in the six University of Miami Libraries [Richter, Architecture, Business, Marine
Science, Medical, Music], the Law Library, and UM Information Technology [UMIT] on
technological needs and expectations. This individual will lead the support and administration
of the shared ExLibris Alma platform, Primo discovery service and related enterprise
applications, including serving as the technical lead in UM’s partnership with ExLibris for the
development of the Esploro Research Services Platform. The Head will maintain awareness of
and implement new technologies with that support the Libraries’ research, learning and
knowledge access agendas. The Head supervises a department of six, including the Integrated
Systems Librarian and Systems Support Manager, responsible for the Libraries’ computing
infrastructure of staff and public access computers and AV room/event support.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership
• Manages Systems departmental operations and budgets; plans and guides major
purchases of hardware and software. Provides management and statistical reports
on library systems operations. With unit leads, shares responsibility for the
communication and management of services.
• Manages the integration, implementation, and maintenance of library software and
systems to provide user services and enhance staff productivity. Serves as primary
liaison with library software vendors.
• Provides technical expertise in the analysis of the IT infrastructure needs of Libraries’
end-users and staff and library-supported services; Develops and implements
technology policies, plans, and programs, coordinating and cooperating with UML
and University partners; represents library technology needs and priorities to
campus stakeholders.
• Maintains an awareness of new and emerging technologies and standards and
potential application in academic libraries. Provides recommendations and supports
innovative local implementation.
• Participates on and leads project teams
 

Management
• Supervises personnel assigned to the department, its sub-unit, and relevant activity
of other, non-department automation systems administrators [Primo Technical
Administrator and back up Alma General Administrator within Metadata & Discovery
Services].
• Recommends personnel actions of staff and ensures employees receive appropriate
mentoring, training, supervision, and support to excel in their jobs.
• Communicates and interacts appropriately, effectively, and positively.
 

Collaboration & Communication
• Communicates frequently and effectively with all University staff, faculty, and
administrators in a timely manner regarding procedures, policies, and other
necessary information.
• Maintains a helpful and supportive customer service behavior with all library
customers internal and external.
• Represents the Library nationally, and acts as primary liaison between vendors and
library system users, and the Libraries.
• Participates in committees and teams within and outside the Libraries to provide
services to the Libraries, University, and the Community. Leads monthly Ex Libris
Coordinating Council meetings, and attends Functional Group meetings. Serves as
alternate UML representative to the University’s Information Technology Leadership
Committee.
• Undertakes special projects as needed and assigned; Performs other duties as
needed.
 

SUPERVISORY RELATIONSHIPS
• The Head of Library Technology reports to the Associate Dean of Information
Systems, Access & Facilities. Direct reports are the Integrated Systems Librarian and
the Systems Support Manager, who supervises the Desktop Support unit.
 

WORKING RELATIONSHIPS
• On a daily basis works with library faculty, teaching faculty, staff, student
employees, students, and campus IT. Exercises authority, recommends and
participates in decisions and actions at the organizational level.
 

QUALIFICATIONS (Education, Experience, Skills, Training, etc.)
Required:
• Master’s degree from an ALA accredited program, Information Science, Information
Technology, or related field.
• Minimum of three years of progressively responsible management and supervisory
experience in information technology management, including administration of
library automation systems such as Alma, Primo, or other ILS platforms, in a medium
to large research library or similar organization.
• Experience developing and/or supporting solutions for library workflows (digital
publishing, document delivery, cataloging, interlibrary loan, etc.) and an
understanding of the application of technology to scholarship and teaching.
• Familiarity with existing and emerging metadata standards, models, applications,
and initiatives, such as BIBFRAME, EAD, RDF, XML, Dublin Core, OAI-PmHand linked
data.
• Demonstrated knowledge of issues and trends related to information technology
• Successful experience with project management and project assessment, including
ability to manage multiple priorities.
• Supervisory experience and experience working with budgets.
• Strong public or customer service skills, working independently and collaboratively
with both IT and Libraries staff.
• Excellent written and oral communication skills; ability to explain technical issues or
provide technical instruction to individuals with diverse technological proficiency.
• Familiarity working with server operating systems, preferably UNIX and/or Linux.
 

Highly Desirable:
• Evidence of leadership skills and innovative management with a strong commitment
to fostering growth and development in others.
• Knowledge of user authentication/authorization protocols, including CAS,
Shibboleth, and LDAP.
• Experience in a variety of web scripting languages and standards (e.g. JavaScript,
jQuery, XML, XSLT, CSS).
• Experience with the implementation of third-party applications into library systems.
• Experience preparing statistics and reports to help administrators and groups make
data-informed decisions.

Context:
 

THE UNIVERSITY: The University of Miami (www.miami.edu) is one of the nation’s leading
research universities in a community of extraordinary diversity and international vitality. The
University is a privately supported, non-sectarian institution located in Coral Gables, Florida, on
a 260-acre subtropical campus with operations at three additional locations throughout the
greater Miami region: Medical campus (downtown Miami); Marine and Atmospheric Science
campus (Virginia Key); and South Campus (Richmond Facility). The University comprises eleven
degree granting schools and colleges, including Architecture, Arts and Sciences, Business
Administration, Communication, Education, Engineering, Law, Medicine, Music, Nursing, and
Marine and Atmospheric Science.
 

THE LIBRARY: The University of Miami Libraries (UML) rank among the top 50 research libraries
in North America with a collection of over 3.9 million volumes and 100,000 current serial
subscriptions. UML comprises six libraries across the University’s three campuses. UML
locations on the Coral Gables campus include: the Otto G. Richter Library (the central,
interdisciplinary library); the Paul Buisson Architecture Library; the Judi Prokop Newman
Business Information Resource Center; and the Marta and Austin Weeks Music Library. The
downtown Miami campus hosts the Louis Calder Memorial Library. The Virginia Key campus
hosts the Rosenstiel Marine and Atmospheric Science Library. Libraries at the School of Law and
the Department of Ophthalmology in the Medical School are administered independently. The
University of Miami Libraries provide support and services for 10,832undergraduates,
6,171graduate students, and 15,630 full and part time faculty and staff. UML employs 85
professionals (including 61 librarian faculty), 97 support staff and 56 FTE student employees.
UML is a member of and contributor to the Association of Research Libraries, Association of
Southeast Research Libraries, Association of Academic Health Science Libraries, Council on
Library and Information Resources, OCLC Research Library Partners, International Federation of
Library Associations, Center for Research Libraries, International Association of University
Libraries, Library Publishing Coalition, Digital Library Federation, Hathi Trust, Academic
Preservation Trust, Consortium of Southern Biomedical Libraries, Florida Collaboration of
Academic Libraries of Medicine and Southeast Florida Library and Information Network. UML
licenses electronic resources through the Northeast Research Libraries and Lyrasis consortia.
UML is a member of the Rosemont Shared Print Alliance, Scholars Trust and Florida Academic
Repository (FLARE).
 

THE DEPARTMENT: The Library Technology Department is responsible for implementing
innovative information technology services that support the learning, scholarship, and work of
UM faculty, students, researchers, and staff; AV room and event support for a growing public
events program; and support of public and staff computing within the Libraries, including
maintaining a fleet of laptops for patron loan, tutor, and instructional use. The Libraries
software portfolio directly managed by the department includes Ex Libris Alma LSP, Primo
Discovery Services, Leganto Course Reserves, and Esplora Reseach Services platforms; Atlas
Systems ILLiad Interlibrary Loan and Aeon Special Collections Management systems; and
EZProxy. The department is comprised of two Librarian Faculty members (Head and the
Integrated Systems Librarian), the Systems Support Manager (exempt administrative
professional), and four non-exempt technicians. Library Technology is part of the Libraries’
Information Systems, Access & Facilities Division (Access Services, Faciltiies, Metadata &
Discovery Services, and Library Technology). The Library Technology offices and work room are
located on the third floor of Richter Library, with additional storage and imaging work room on
the eighth floor.
 

Salary and Benefits:
Compensation will be competitive and will be commensurate with the experience and
qualifications of the person selected. Appointments at the Librarian Associate Professor rank
and above are typically five-year, renewable contracts. The University of Miami offers a
comprehensive benefits package including: 403b retirement plan; medical, dental, and vision
benefits; life, disability, and long-term care insurance available; tuition remission; thirteen
paid holidays; and twenty-two days annual vacation. Additional employment benefits
available include credit union; Employee Assistance Program; bookstore and sporting event
discounts; and optional fee-based membership in a state-of-the-art wellness center. Moving
allowance is available. No state or local income taxes.
 

Applications:
Review of applications will begin on May 30, 2019, and continue until the position is filled.
Applications should be submitted here and must include a letter of interest, curriculum
vitae and the names of three references. Materials should be combined in one .pdf file, and
uploaded whenprompted for one’s Resume/CV (5MB max).
 

The University of Miami is an Equal Opportunity Affirmative Action Employer. The
University has a strong commitment to diversity and encourages applications from
candidates of diverse cultural backgrounds.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.