Job Title: Medical Assistant
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 7671
Job Description
POSITION OBJECTIVE

Working under limited supervision, assist the clinical staff with technical work and routine clinical care of all patients. Receive internal and external visitors in a pleasant and professional manner. Screen calls and visitors according to office procedures. Perform clerical and typing duties as assigned.

ESSENTIAL FUNCTIONS

1.Maintain appointment schedule for University Health and Counseling Service. (7.5%)

2.Manage guest intake for University Health & Counseling. Greet all guests in a pleasant and professional manner. Prepare patients for examination and evaluation. Take temperature, pulse, respiration, and weight and record findings on appropriate lists or within the electric medical record. Take brief medical histories. Report pertinent information regarding patient’s symptoms/behavior. (27.5%)

3.Assist the clinician during the examination. (7.5%)

4.Arrange examining room instruments and equipment. Maintain cleanliness of waiting and examining rooms. Dispose of contaminated supplies, and sterilize medical instruments. (15%)

5.Collect and prepare laboratory specimens. Collect, deliver urine, feces, sputum specimens. (7.5%)

6.Prepare and maintain medical files and electronic medical records in accordance with departmental requirements. Record statistical information on appropriate reports. (10%)

7.Manage incoming University Health and Counseling Service communication. Receive, sort, open, and distribute mail. Answer telephones and address health services questions. Process any requests for specific information. Relay messages or route to appropriate area for further action, responding efficiently and accurately to all callers. (20%)

NONESSENTIAL FUNCTIONS

Perform other University Health and Counseling Service administrative tasks of a routine nature e.g., maintain and search files, photocopy materials. (5%)

CONTACTS

Department: Department: Daily contact within management center to address operational issues.

University: Occasional contact with university administrators providing coordination or follow-up.

External: Occasional contact with parents or healthcare providers seeking pertinent information.

Students: Daily contact with student to provide patient care.

SUPERVISORY RESPONSIBILITY

No supervisory responsibility

QUALIFICATIONS

Experience: 2 to 3 years experience in the clinical area of a physician’s office, emergency room, urgent care, or other health care facility.

Education: High school education required. Completion of medical assistance program.

REQUIRED SKILLS

1.Excellent interpersonal, verbal and written communication skill.

2.Knowledge of Microsoft Office and electronic medical records desirable.

3.Ability to meet consistent attendance.

4.Ability to interact with colleagues, supervisors and customers face to face.

WORKING CONDITIONS

The employee is directly exposed to the following hazards in the work environment: Blood borne pathogens, chemicals, infectious agents. The employee will transport biohazardous waste. The employee will be required to lift up to 20 pounds and use a centrifuge. The employee will need to use protective eyewear and appropriate gloves. The employee will need to perform repetitive motion using computer mouse and keyboard to type.

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In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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