Skip to main content

This job has expired

(Full-time) Starbucks/Food Services Manager

Employer
Shasta College
Location
Redding

View more

Administrative Jobs
Institutional & Business Affairs, Auxiliary Services
Employment Type
Full Time
Institution Type
Community College

Job Details


(Full-time) Starbucks/Food Services Manager

SALARY: $51,465.24 Annually
OPENING DATE: 06/25/19
CLOSING DATE: 08/06/19 04:30 PM

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES:
Overview:

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River.

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
The Starbucks/Food Services Manager plans, organizes, directs, coordinates, and supervises the activities and operations of the Shasta College licensed Starbucks store and various other food service activities. The Manager provides a customer-friendly and inviting atmosphere in line with the Starbucks mission and value system. Incumbents regularly analyze data and leverage observations to inform decision making and improve customer experience and store results. Employees in this classification receive minimal supervision within a framework of standard policies and procedures. Employees in this classification train, coordinate, supervise, and formally evaluate the work of assigned employees. This job class exercises responsibility for the planning, assigning, and supervising the work of Starbucks/food services personnel in the preparing and serving of food and beverages to customers. Employees in this classification receive minimal supervision within a framework of standard policies and procedures. This job functions at a full supervisory level, is overtime exempt, and requires effective organization, problem-solving, decision-making skills, and budgetary skills.

CLASSIFICATION: Range 10 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment is Monday through Friday, hours vary.

SUPERVISOR: Food Services Director or designee

BENEFITS: Holiday, vacation and sick time will be provided.Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP).This is a Classified position with a default CalPERS retirement.

Employees have the option to contribute to:
  • Health Savings Account (HSA)
  • 403(b) and 457 Retirement Plans
  • Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts

    In addition, employees have the option to purchase:
  • Disability Income Insurance
  • Cancer Insurance
  • Life Insurance
  • Accident Only Insurance
  • Critical Illness Insurance

    For more information regarding Employment and Benefit Policies, please view theAdministrative Agreement - Appendix A.

    TYPICAL DUTIES, KNOWLEDGE AND ABILITY:
    TYPICAL DUTIES

    Essential Functions:
  • Plans, organizes, directs, and supervises the activities and operations of the Shasta College licensed Starbucks store to ensure exemplary customer service and operational efficiency.
  • Reads, interprets, and applies Starbucks and District food services policies, rules, and regulations to ensure compliance while implementing effective retail practices.
  • Serves the District in place of the Director of Food Services, as needed, including at events.
  • Effectively uses business forecasting and operational scheduling tools and proactively hires new employees to ensure delivery of excellent customer service consistently.
  • Selects, assigns, trains, supervises, evaluates, counsels, and disciplines direct reporting staff performance; plans, coordinates, and provides appropriate training for Starbucks and food services personnel.
  • Plans, develops, and implements a preventive maintenance and replacement program for facilities and equipment.
  • Prepares and evaluates sales and customer count reports, collaborates and coordinates with Starbuck's District Manager to take appropriate action to generate and increase revenue and cover operational costs.
  • Reads, interprets, and applies safety and sanitation standards in accordance with county health codes and ensures all employees are trained effectively.
  • Develops and implements procedures to maintain and monitor inventory levels of foodstuffs and supplies, estimates needed quantities, creates purchase orders, and receives product shipments.
  • Assists in developing, coordinating, and administering budget for the Starbucks licensed store, monitors and controls expenditures, analyzes variances, and makes operating forecasts to maximize efficiencies.
  • Models excellent customer service skills and trains employees in delivering excellent service to all customers and resolving issues effectively.
  • Monitors security of the Starbucks license store area and operations.
  • Operates standard office equipment such as copier, calculator, point of sale system, computer, printers, fax, etc.
  • Resolves issues effectively, provides accurate reports, and ensures objectives and policies are properly implemented.
  • Performs other related duties similar to the above in scope and function as required.

    EMPLOYMENT STANDARDS
    Knowledge of:
  • Principles, procedures, practices, and objectives of food services management.
  • Quality customer service and food/product merchandising.
  • Proper safe and sanitary methods of preparing, cooking, serving, and storing a variety of foods and beverages.
  • Use of basic kitchen, food, and beverage preparation machines and utensils
  • Budget control development, management, and maintenance.
  • Principles and practices of administration, leadership, and supervision, including planning, organizing, assigning and reviewing work, performance appraisals, discipline, and employee selection and development.
  • Strong verbal and written communication skills.
  • Strong analytic, interpersonal, negotiation, and organizational skills.
  • Computer applications including Microsoft Office and food industry-specific software.
  • Proper use and operation of standard office equipment and machines such as point of sale systems, calculators, copiers, fax machines, computers, and printers.
  • Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

    Ability to:
  • Train staff effectively on skills and information necessary to deliver the desired Starbucks' customer experience.
  • Lead employees in attaining high quality job performance by demonstrating passion for coffee, food, and customers.
  • Communicate effectively orally and in writing.
  • Act with genuine care for the quality of experience customers receive.
  • Exercise tact, diplomacy, and good judgement in all stakeholder interactions.
  • Be present and communicate with transparency, dignity, and respect.
  • Learn District policies and procedures, Education Code regulations, and apply good judgement in a variety of procedural situations.
  • Estimate food and beverage quantities needed and order correct amounts for economical food service results.
  • Supervise and instruct employees in proper safety and sanitation procedures.
  • Learn, interpret, and successfully apply and carry out a variety of complex directions with limited supervision.
  • Perform mathematical calculations efficiently and accurately.
  • Establish and maintain efficient record keeping and filing systems and prepare routine reports.
  • Organize, prioritize, and accomplish assigned work within established time frames.
  • Work effectively and efficiently under pressure.
  • Learn from errors, determine appropriate corrective action, and prevent repeated occurrences.
  • Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds.
  • Work independently with little or no supervision.

    EXPERIENCE/EDUCATION:
    QUALIFICATIONS

    Education Required:
  • Associates Degree in business management, hospitality, or related area or an equivalent combination of experience and education.

    Experience Required:
  • One year of supervisory experience in preparing and serving food and coffee beverages; ordering of food/beverage supplies; establishing and maintaining a customer-friendly and inviting atmosphere; and maintaining safety and sanitation standards.

    ADDITIONAL INFORMATION:
    To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:
  • Online Application with the following materials attached:
  • Cover letter addressing criteria listed in the position announcement
  • Current resume and/or placement file
  • College transcripts (unofficial will be accepted at the time of application)

    Attention Applicants:
  • After application has been submitted, all application materials will be screened.
  • Internal candidates must alsosubmit all required materials to be considered.
  • Candidate evaluations will not be considered.
  • Reference letters from any member of the Hiring Committee or Board Members will not be considered.
  • Interviews will be by invitation only.
  • Interviews are held on campus.No Skype or Phone Interviews.
  • The District does not provide expense reimbursement for those invited to initial interviews.
  • The District does not reimburse for new hire moving expenses.

    New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

    Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.


    The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

    For more information and to apply, visit:
    https://agency.governmentjobs.com/shastacc/default.cfm?action=jobbulletin&JobID=2376052





    Copyright ©2017 Jobelephant.com Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency

    jeid-6b96832c69a59245b633d4403f38c71c
  • Organization

    Shasta College is a comprehensive community college with campuses in Shasta, Tehama, and Trinity Counties, offering students a unique educational experience. Small class size allows faculty to provide personalized instruction and hands-on training. Shasta College is committed to providing access to the latest information technology.

    The Shasta-Tehama-Trinity Community College District encompasses over 10,000 square miles serving approximately 247,700 residents of beautiful north­eastern California. The College is located four miles east of Redding, which is the population center of the upper Sacramento Valley. Located 220 miles northeast of San Francisco, the campus is situated on 337 acres and commands spectacular views of Mt. Shasta, Mt. Lassen, and the Trinity Alps. Nearby are some of the outstanding recreational areas in the western United States, including Shasta, Trinity, and Whiskeytown Lakes.

    Shasta College enrolls approximately 11,000 students, including on-campus day, on-campus evening, and off-campus students taking classes in extended education centers throughout the District. The College currently employs about 150 full-time faculty and administrators, 400 part-time instructors, and 200 support staff.

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert