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Systems Integration Specialist, University Advancement Operations

Employer
University of Virginia
Location
2420 OLD IVY RD OFFICE BUILDING

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job location: 2420 OLD IVY RD OFFICE BUILDING


Employment Type: Full-time
Posted data: 2019-06-24
Req: R0007627

The Advancement Operations team at the University of Virginia is looking for a motivated Systems Integrations Specialist to help implement new software platforms and roll them out to UVA staff and volunteers. Success depends on implementing and supporting a growing technology ecosystem that includes online fundraising and engagement software such as Salesforce Marketing Cloud, EverTrue, Eventbrite, Cvent, and CRM systems used by advancement stakeholders across Grounds. We will configure new platforms with an eye to the future, while maintaining continuity of operations during transition from legacy systems. We seek a self-starter; a team player familiar with Agile methodologies and matrixed organizations who can maximize the power of collaboration and phased implementations across multiple software products. If this sounds like you, we invite you to join our team and help us meet and exceed the goals of our coming comprehensive fundraising campaign at Thomas Jefferson’s flagship educational institution. This position is full-time, with benefits.

Responsibilities:

30% - Data Exchange

  • Create modular procedures via APIs to accept new vendor gift loads and event transactions.
  • Perform extract, transform, load (ETL) operations to exchange data across cloud-based systems.
  • Save time and reduce data errors by streamlining existing business practices to modernize and automate workflow.
  • Perform quality assurance testing for data automations.
  • Engage in paired programming, agile development and version control best practices.

30% - Data Warehousing

  • Help define business rules for cleansing and standardizing data updates and storing them in structured and unstructured data warehouses.
  • Take part in ongoing master data management (MDM) meetings to ensure new constituent data from cloud-based platforms is appended to existing constituent records in connect with an official golden record.
  • Help cleanse, audit, and prepare data for transition to new Constituent Relationship Management (CRM) system.
  • Help implement new CRM and workflow necessary to modernize data standards and support best practices at UVA Advancement.

35% - Software Configuration

  • Help configure and maintain cloud-based software applications used by fundraisers and engagement stakeholders across Grounds.
  • Translate business needs into workable solutions within the bounds of available vendor software by evaluating user interface elements and determining proper data translations between systems.
  • Help troubleshoot software implementations.
  • Provide Tier 2 services and troubleshooting assistance to less technical staff
  • Act as intermediary between vendors and stakeholders to ensure clear communication and correct business practices.

5% - Documentation

  • Prepare and maintain detailed documentation of data processes, software configuration and other work for analysts and developers who may inherit responsibility for them.
  • Use version control software and coding best practices to ensure maintenance and continuity of operations and backup systems

Required Qualifications:

  • Bachelor's degree.
  • At least one year of experience. Relevant experience may be considered in lieu of a degree. Preference will be given to candidates with three years of experience.
  • Experience configuring and maintaining complex cloud-based software platforms and transferring data across systems using web service protocols, ETL and APIs.
  • Must have the ability to quickly learn and understand new technical systems.
  • An ability to work with evolving priorities and multiple stakeholders is required.

  • Understanding of user interface and mobile optimization

  • Teamwork, planning and organizational skills.
  • Excellent written and telephone communication skills.
  • Ability to meet deadlines, and handle swiftly changing priorities.
  • Experience with APIs, SOAP, REST, and SQL.

Preferred Qualifications:

  • Experience on Agile or Lean development teams programming cloud-based systems, version-control software, extract, transform, load (ETL) responsibilities
  • Familiarity with Agile, Lean, Project Management Software, User Interface Design
  • PL/SQL , Microsoft SSMS, GIT, ETL tools such as Informatica, Jitterbit, Mulesoft; Cloud-based software such as Salesforce Marketing Cloud, EverTrue, Eventbrite, Cvent, iModules, Classy, Amazon Web Services; CRM platforms such as Salesforce, Blackbaud, Ellucian; UX/UI Design

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.

The University will perform background checks on all new hires prior to employment. Anticipated Hiring Range: $70,000 -$85,000 commensurate with education and experience.

To apply, please submit an application online through Workday at https://uva.wd1.myworkdayjobs.com/UVAJobsand attach a current cv/resume, cover letter and the contact information for 3 references. Search on requisition number: R0007627.

Questions regarding the application process may be directed to Lauren Jackson, IT Recruiter at lj9bu@virginia.edu 

The University of Virginia, including the UVA Health System and the University Physician’s Group are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Organization

In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.

RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES

As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.

NATIONALLY RANKED HEALTH SYSTEM

UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.

INSPIRING STUDENTS, INSPIRED TEACHING

The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.

LIFE IN CHARLOTTESVILLE

Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 orAskHR@virginia.edu to request assistance.

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