Posting Details

Position Information

Job Title Assistant to the Dean of Students Department Student Services Posting Number 03287P Location Annandale, VA: 22003 Full or Part Time Full Time Position End Date (if temporary) Required Travel Relocation Covered Salary Range $48,000.00 - $55,000.00 Position Summary Information

Basic Function

The Assistant to the Dean of Students oversees the administrative functions of the Student Services Division at the Annandale Campus. and serves as the office manager of the dean’s office.

Duties and Responsibilities

The Assistant to the Dean of Students oversees the administrative functions of the Student Services Division; Provides administrative support to the Dean and members of the Student Services Leadership Team; Oversees all campus student services budgets and purchasing processes for the division; Monitors spending for each department each month and ensures that encumbrances are cleared in a timely manner; Handles all purchasing for Student Services departments using eVA purchasing system and the division Pcard; Processes requisitions and submits long-term payment contracts; Is responsible for screening students, faculty, staff, and external guests; Handles routine inquiries and makes referrals to the dean or other appropriate college officials; Serves as the office manager; Maintains the confidential and other files in the Dean’s office; Assists the Student Conduct team with records management and scheduling appointments; Handles travel requests for all members of the division; Processes paperwork for students seeking to transfers; Assists with requests for background checks on students from outside entities who are conducting investigations; Works with students to resolve problems, handles emergency requests and helps to handle student and parent complaints.

Minimum Qualifications

Associate’s degree or equivalent combination of education and experience. Experience in office administration, customer service and complaint resolution.

Preferred Qualifications

Bachelor’s degree. Administrative support and customer service experience in a higher education setting. Familiarity with eVA or related purchasing procedures. Experience with PeopleSoft or similar student information system. Fluency in a second language commonly spoken in Northern Virginia.

Required Knowledge, Skills, and Abilities

Customer service skills. Ability to appropriately screen, resolve, redirect or provide information in response to inquiries. Ability to maintain confidentiality of all business in the Dean’s Office. Ability to problem solve and help students resolve issues. Excellent oral and written communication skills. Skill in computer usage. Ability to work Monday-Friday 8:30 a.m. to 5:00 p.m. and occasionally work evenings and weekends. Basic knowledge of budgeting or purchasing procedures. Excellent organizational skills. Ability to work effectively with a diverse student population.
Ability to pass College’s criminal background check.

Operation of a State Vehicle No Posting Detail Information

Open Date 06/21/2019 Close Date 07/05/2019 Open Until Filled No Special Instructions to Applicants Background Check Statement

The selected candidate’s offer is contingent upon the successful completion of an extensive criminal background
investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of
education, credit checks (relevant to employment), and other checks requested by the VCCS and NOVA such as
I-9 and E-Verify requirements. Additionally, selected candidates may be required to complete the Commonwealth’s
Statement of Economic Interest.

Additional Information Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have an Associate’s degree or equivalent combination of education and experience?
   • Yes
   • No
2. * Do you have experience with eVA or related purchasing procedures?
   • Yes
   • No
3. * Do you have experience in office administration, customer service and complaint resolution?
   • No
   • Yes
4. * Do you have experience with PeopleSoft or similar student information system?
   • No
   • Yes
5. * Are you fluent in a second language commonly spoken in Northern Virginia?
   • Yes
   • No
6. * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
   • Yes
   • No

Applicant Documents Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

1. Unofficial Transcripts
2. Unofficial Transcript 2
3. Unofficial Transcript 3