Director, Student Success

Job description

General Description

Under the direction of the Dean of Student Services, the director will create, coordinate, supervise, and track the activities outlined in the Equity Plan. This would include, but not be limited to, overall program oversight, coordination of core matriculation services, faculty/staff support and training, and state reporting and compliance processes.

College of the Sequoias Community College District serves a diverse community of learners and is a designated Hispanic Serving Institution. COS provides a wide range of opportunities in transfer, general education, career and technical programs for our students. We are dedicated to recruiting employees who are committed to helping a diverse population of students achieve their educational goals. We seek candidates who exhibit an understanding and commitment to the community college mission, and who have a passion for student success.

Job Duties

Areas of responsibility may include the following:

  • Provide direct supervision and oversight to the Student Success Program.
  • Collaborate with Academic and Student Services, to create and implement activities in the Equity Plan.
  • Collaborate with the office of Research, Planning and Institutional Effectiveness to develop and monitor appropriate tracking tools to measure student success.
  • Communicate District and Statewide information relating to student success and equity with other District directors, coordinators, faculty, and staff.
  • Prepare annual program expenditure and program plan reports relating to student success and equity in collaboration with Student Services Dean.
  • Provide recommendations for various phases and operations of the matriculation process including educational planning, assessment, orientation, and advisement and follow up; provide feedback and suggestions to Student Services Dean regarding the effectiveness of the matriculation process and procedures.
  • Attend professional training regarding student success and equity.
  • Monitor, maintain, and track multiple budgets regarding student success and equity.
  • Collaborate closely with the office of Technology Services to ensure proper data collection and reporting.
  • Coordinate with the Welcome Center to guide and streamline the registration and matriculation process for incoming high school students.
  • Provide equitable services and availability to Hanford, Tulare, and Visalia Campuses.

Minimum Qualifications (Education & Experience):

  • Master's degree from an accredited institution and
  • One year of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.

Desirable Qualification
  • Experience managing a student service program is highly desirable.

Licenses and Other Requirements:
  • Valid California driver's license.

Working Conditions:
  • Indoor work environment.
  • Travel from site to site.

Physical Abilities
  • Ability to sit for long periods of time.
  • Ability to communicate to provide information over the phone and in person.
  • Ability to remember key information and concentrate for long periods of time.
  • Ability to operate a computer keyboard.

Knowledge and Abilities
The hiring committee is seeking evidence of the following:
Knowledge of:
  • Principles and practices of leadership, management and supervision.
  • Purpose, mission and goals of the COS Community College District.
  • District organization, operations and budget.
  • Laws, regulations, restrictions and requirements related to college admissions, records, financial aid programs and other assigned programs.
  • Budget preparation, implementation and administration.
  • Curriculum development at both the course and program level.
  • Student services theory and practice.
  • Needs, interests and concerns of various groups of community college students.
  • Oral and written communication skills.
  • Interpersonal skills using tact, patience and courtesy.

Ability to:
  • Provide leadership, direction and support to staff involved in assigned programs and services.
  • Communicate clearly in both oral and written form.
  • Develop and implement policies, procedures and programs related to enhanced use of computer technology in the delivery of services to students.
  • Demonstrate sensitivity to and respect for the diverse academic, socio-economic, ethnic, cultural and disability backgrounds of community college students and staff
  • Prepare and administer budgets.
  • Work on multi-projects; meet deadlines.
  • Stay current with trends and technological advancements in assigned areas of responsibility.
  • Work cooperatively in an environment of shared governance by maintaining effective working relationships with students, staff and community organizations.
  • Interpret, apply and explain district policies and legal regulations and requirements
  • Select, assign, orient, train, supervise, counsel, discipline and evaluate performance of direct subordinates.
  • Work cooperatively with other educational institutions and agencies (i.e. universities, Chancellor's Office, other community colleges, county office of education and K-12 schools).
Application Procedure

To be considered for this position, applicants must submit:

  • An online job application.
  • Diversity Statement (included within the online application).
  • Letter of interest, which addresses how the applicant's experience and/or education enables him/her to be able to perform the job duties.
  • Resume
  • Unofficial copies of transcripts of college/university work. Official transcripts are required for employment.
For questions regarding this recruitment, please contact Linda Reis at (559) 730-3867 or [email protected]




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Job No:
Posted: 6/22/2019
Application Due: 7/5/2019
Work Type: