Scheduling Assistant

Job description

Position Summary

Performs administrative and office support to the Facilities Management & Planning Department. Duties include fielding telephone calls, receiving and directing visitors, word processing, and scheduling meetings. Advanced computer and software skills are required, and strong communication skills are necessary along with good knowledge of secretarial procedures.

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

  • Provides public relations support both oral and written, by interfacing with key constituent groups, including Board of Trustees, Staff, Students, Parents, and External Community.
  • Answers main office phones serves as a reception for guests to the office and/or university in general. Monitors, analyzes, and resolves incoming complaints from students, parents, staff, and faculty.
  • Exercises considerable judgment and discretion in scheduling appointments for Facilities Management, City officials, Board members, and consultants.
  • Reads and responds to email according to priority using judgment and confidentiality.
  • Plan and coordinate luncheons seminars associated with projects.
  • Performs other duties as assigned

Knowledge, Skills and Abilities

Language Skills:

  • Ability to read, analyze and interpret general business correspondence.
  • Ability to write agendas and business correspondence.
  • Strong speaking skills to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Ability to communicate effectively in situations that are politically sensitive, emotional and sometimes adversarial.
  • Ability to screen sales calls.

Mathematical Skills:

  • Ability to add, subtract, multiply, divide and calculate percentages with ease.

Reasoning Ability:

  • Ability to deal and solve problems involving several concrete variables in standardized and non-standardized situations.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form.
  • Ability to prioritize and organize a high volume of work.

Other Abilities:

  • 10-Key, Computer skills & proficient in Microsoft Office Software, Scheduling software, Excellent communication, listening, and judgment skills.
  • Written and verbal, prioritizing, research capability.
  • Customer service focused, professional, mature, discreet, responsible, dependable, organized.

Required Qualifications

  • High School Diploma or equivalent combination of education and experience.
  • 2 years of administrative support of scheduling experience.
  • Valid driver's license and ability to be insured under the University of Denver policy.

Preferred Qualifications

  • Associates degree or experience with Architecture, Engineering and Construction management
  • 5 years' experience
  • Knowledge of 25Live scheduling
  • Shorthand

Work Environment

The employee works in a standard office and reception environment. Unexpected interruptions occur often, and the stress level is moderate. Multi-tasking ability. Noise level is usually quiet to moderate.

Physical Activities

While performing the duties of this job, the employee is regularly required to operate all equipment within an office environment and to communicate effectively verbally with customers and employees of the University. The employee is occasionally required to move about the office with the capability of transporting objects up to 10 pounds. Requires close, distance, depth and peripheral vision as well as the ability to adjust focus. Ability to drive to pick up office supplies.

Work Schedule

  • Part-time, varied M-F


The pay range for this position is $15.32-$16.00 hourly

Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Application Deadline

For best consideration, please submit your application materials by 4:00 p.m. (MST) June 27, 2019

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Please include the following documents with your application:

  1. Resume and application
  2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background and MVR check.




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Job No: 492502
Posted: 6/21/2019
Application Due: 8/20/2019
Work Type:
Salary: Negotiable