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Communications Technology Administrator (Web Developer I)

Employer
Worcester Polytechnic Institute
Location
Worcester

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Administrative Jobs
Institutional & Business Affairs, Alumni Relations & Development, Communications & Marketing, Technology, Web, Mobile & Application Development
Jobs Outside Higher Education
Software & Technology
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job location: Worcester


Employment Type: Full-time
Posted data: 2019-07-03
Req: R0000517
JOB TITLE

Communications Technology Administrator (Web Developer I)

LOCATION

Worcester

DEPARTMENT NAME

Advancement Information Technology

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

Reporting to the Director of Advancement Technology and working closely with the Assistant Vice President of Advancement Operations, the Communications Technology Adminstrator is responsible for the administration and support of technologies that integrate communications processes and deliverables across the Division
WPI Advancement has recently invested in a number of communications technologies, including Salesforce’s Marketing Cloud, FormAssembly, and Graduway to help enable and drive deep value for internal and external clients. The Communications Technology Specialist is charged with helping to ensure these technologies are understood, well integrated and widely adopted within the departments of Alumni Relations, Annual Giving and Events & Communications, as well as across the division.

JOB DESCRIPTION

Responsibilities:

  • Serve as administrator and trainer for externally facing platforms, Web sites and applications (Marketing Cloud, FormAssembly, Causeview Impact Forms, Graduway)
  • Serve as developer for sites, applications and forms (Salesforce, MarketingCloud, FormAssembly, etc.), including:
    • Determining technical requirements
    • Designing layouts
    • Building Data Integrations
    • Testing
    • Updating Sites and Applications
    • Training Users
  • Serve as the primary architect for all external e-communications templates in coordination with Events and Communications team, the Office of Lifetime Engagement, and other Advancement departments.
  • Define and document standard operating procedures related to communications technology usage.
  • Other projects as assigned

Requirements:

  • Bachelor’s degree in computer science or related area, or equivalent experience.
  • Minimum of 2 years of experience in Web development or marketing\communications technology; in higher education a plus
  • Ability to troubleshoot and investigate system issues and support day-to-day operational requests.
  • Advanced knowledge of HTML, JavaScript, CCS and Web Design
  • Knowledge of FormAssembly, MarketingCloud or Salesforce is a plus
  • Knowledge of XML, AMPScript and SQL a plus
  • Self-motivated with strong communication and interpersonal skills
  • Must be able to manage multiple priorities concurrently.
  • Excellent project management skills and attention to detail
  • Ability to work independently and as part of a team

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

Organization

Founded in Worcester, Mass., in 1865, WPI was one of the nation's earliest technological universities. From our founding days, WPI has taken a unique approach to science and technology education.

Our undergraduate and graduate students emerge ready to take on some of the most difficult challenges in science and technology. More important, they understand how their work can truly impact society and improve our lives. WPI campus

Great Minds at Work in the classroom and around the world 
WPI's academic departments offer more than 50 undergraduate and graduate degree programs in science, engineering, technology, management, the social sciences, and the humanities and arts, leading to the BA, BS, MS, ME, MBA, and PhD.

At sites as close as our home city of Worcester and at over 40 other locations in 25 countries,WPI’s Global Projects Program immerses students in new cultures to tackle unstructured problems in ways that are meaningful to local sponsors in real communities. This is not your typical study abroad.

WPI faculty members and students are engaged in advanced, multidisciplinary research across a broad range of fields—from cutting-edge work in tissue engineering and regenerative medicine, to explorations of the technological and policy issues surrounding cybersecurity, to studies of issues as diverse as firefighter health and security and the fire safety challenges of green buildings.

A highly regarded institution

Among recent honors for WPI are the 2016 Bernard M. Gordon Prize for Innovation in Engineering and Technology Education and the No. 1 ranking for “faculty who best combine research and teaching.” (Wall Street Journal/Times Higher Ed, 2016) 

WPI professorA beautiful campus in a central location
WPI’s compact 95-acre campus is set atop one of Worcester’s “seven hills” on the residential outskirts of town. Old English stone buildings are focal points of the architecture, but modern facilities have moved in to claim their own space on the immaculately kept grounds. WPI’s newest building, the Foisie Innovation Studio, is slated to open in Fall 2018 and will house high-tech classrooms, makerspaces, labs, and a residence hall for 140 students. 

Learn more at wpi.edu.

 

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