Communications Technology Administrator (Web Developer I)

Job description

Job location: Worcester


Employment Type: Full-time
Posted data: 2019-07-03
Req: R0000517
JOB TITLE

Communications Technology Administrator (Web Developer I)

LOCATION

Worcester

DEPARTMENT NAME

Advancement Information Technology

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

Reporting to the Director of Advancement Technology and working closely with the Assistant Vice President of Advancement Operations, the Communications Technology Adminstrator is responsible for the administration and support of technologies that integrate communications processes and deliverables across the Division
WPI Advancement has recently invested in a number of communications technologies, including Salesforce’s Marketing Cloud, FormAssembly, and Graduway to help enable and drive deep value for internal and external clients. The Communications Technology Specialist is charged with helping to ensure these technologies are understood, well integrated and widely adopted within the departments of Alumni Relations, Annual Giving and Events & Communications, as well as across the division.

JOB DESCRIPTION

Responsibilities:

  • Serve as administrator and trainer for externally facing platforms, Web sites and applications (Marketing Cloud, FormAssembly, Causeview Impact Forms, Graduway)
  • Serve as developer for sites, applications and forms (Salesforce, MarketingCloud, FormAssembly, etc.), including:
    • Determining technical requirements
    • Designing layouts
    • Building Data Integrations
    • Testing
    • Updating Sites and Applications
    • Training Users
  • Serve as the primary architect for all external e-communications templates in coordination with Events and Communications team, the Office of Lifetime Engagement, and other Advancement departments.
  • Define and document standard operating procedures related to communications technology usage.
  • Other projects as assigned

Requirements:

  • Bachelor’s degree in computer science or related area, or equivalent experience.
  • Minimum of 2 years of experience in Web development or marketing\communications technology; in higher education a plus
  • Ability to troubleshoot and investigate system issues and support day-to-day operational requests.
  • Advanced knowledge of HTML, JavaScript, CCS and Web Design
  • Knowledge of FormAssembly, MarketingCloud or Salesforce is a plus
  • Knowledge of XML, AMPScript and SQL a plus
  • Self-motivated with strong communication and interpersonal skills
  • Must be able to manage multiple priorities concurrently.
  • Excellent project management skills and attention to detail
  • Ability to work independently and as part of a team

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

 

 

 

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Job No:
Posted: 6/21/2019
Application Due: 9/18/2019
Work Type:
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