Specialist, Payroll Services

Job description

Specialist, Payroll Services

Department: Payroll Services

Location: District Administration

Reports To: Manager, Payroll Services

Recruitment Type: External/Internal

Requisition ID: req1389

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Monday through Friday 8:30 am to 5:00 pm

Number of Openings: 1

Job Description:


Determines appropriate state retirement system eligibility for current employees of the college. Assists current and former employees with student exemption, withdrawals, service purchase, and retirement requests for the Ohio Public Employment Retirement System (OPERS) and State Teachers Retirement System of Ohio (STRS). Continued education in compliance aspects of the state retirement systems.


    Prepares and submits new hire reporting to state retirement systemsMonitors eligibility and course loads for student exemption tracking and proactively identifies opportunities to propose process improvements to leadership for implementationResponsible for payments and associated reporting to the Ohio Public Employment Retirement System (OPERS) and State Teachers Retirement System of Ohio (STRS)

    Responds to OPERS and STRS member applications for service or disability retirement benefits

    Assists with, prepares and submits documentation for service purchases, withdrawals and rollovers

    Clarifies monthly and annual service credit calculations

    Works collaboratively with the Payroll Analyst to complete the annual retirement reporting process

    Provides verbal or written responses to retirement benefit questions

    Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction

    Assists Payroll Analyst with the completion of daily verification of personnel changes for completeness, takes initiative to identify problems and works with Human Resources to correct errors and/or secure missing information

    Demonstrates sound understanding of all payroll processes by supporting the team with production of payrolls during critical or peak periods including, but not limited to, processing Student Payroll

    Files institution-generated documents and their secure access through Banner Document Management Suite (BDMS) for record retention

    Continually maintains effective Red Flags internal controls

    Receives and processes inquiries from Legal Services such as subpoenas and public record requests

    Responsible for processing bi-weekly taxes and completing direct deposit verifications

    Performs other duties as assigned




Associate’s degree

Significant related experience may substitute for education

Minimum of 3 years progressively responsible payroll experience

Demonstrated experience in processing payroll transactions to general ledger

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations


Critical thinker with ability to identify and implement efficiencies within daily operations

Possess strong organizational and time-management skills

Possess excellent written, verbal and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research and analyze issues and develop solutions

Ability to work accurately with great attention to detail

Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships

Possess working knowledge of payroll and state retirement systems’ theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations

Demonstrated intermediate proficiency with the Microsoft suite or equivalent software

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Ability to effectively accept direction from multiple levels of the College in various departments

Ability to effectively complete work assignments independently

Possess sensitivity to appropriately respond to the needs of a diverse population



Service Focus


Quality of Work



Time Utilization



Continuous Improvement



Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential

Bachelor’s degree in Finance, Accounting or Business

Payroll experience in an academic environment or multi-state organization

Experience in payroll-related state retirement reporting

Demonstrated proficient experience with Ellucian Systems and Computer Technology Banner system or equivalent system


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The work is performed in a normal, professional office environment;

The work area is adequately lighted, heated and ventilated;

Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;

Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite


Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.




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Job No:
Posted: 6/21/2019
Application Due: 8/20/2019
Work Type: