Specialist, Payroll Services
Specialist, Payroll Services
Department: Payroll Services
Location: District Administration
Reports To: Manager, Payroll Services
Recruitment Type: External/Internal
Requisition ID: req1389
Employment Type: Full-Time Support Staff
Union Position: Non-Union
Work Schedule: Monday through Friday 8:30 am to 5:00 pm
Number of Openings: 1
SUMMARY Determines appropriate state retirement system eligibility for current employees of the college. Assists current and former employees with student exemption, withdrawals, service purchase, and retirement requests for the Ohio Public Employment Retirement System (OPERS) and State Teachers Retirement System of Ohio (STRS). Continued education in compliance aspects of the state retirement systems. ESSENTIAL FUNCTIONS
- Prepares and submits new hire reporting to state retirement systemsMonitors eligibility and course loads for student exemption tracking and proactively identifies opportunities to propose process improvements to leadership for implementationResponsible for payments and associated reporting to the Ohio Public Employment Retirement System (OPERS) and State Teachers Retirement System of Ohio (STRS)Responds to OPERS and STRS member applications for service or disability retirement benefitsAssists with, prepares and submits documentation for service purchases, withdrawals and rolloversClarifies monthly and annual service credit calculationsWorks collaboratively with the Payroll Analyst to complete the annual retirement reporting processProvides verbal or written responses to retirement benefit questionsAnticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfactionAssists Payroll Analyst with the completion of daily verification of personnel changes for completeness, takes initiative to identify problems and works with Human Resources to correct errors and/or secure missing informationDemonstrates sound understanding of all payroll processes by supporting the team with production of payrolls during critical or peak periods including, but not limited to, processing Student PayrollFiles institution-generated documents and their secure access through Banner Document Management Suite (BDMS) for record retentionContinually maintains effective Red Flags internal controlsReceives and processes inquiries from Legal Services such as subpoenas and public record requestsResponsible for processing bi-weekly taxes and completing direct deposit verificationsPerforms other duties as assigned
REQUIRED QUALIFICATIONSEDUCATION AND EXPERIENCE/TRAININGAssociate’s degreeSignificant related experience may substitute for education Minimum of 3 years progressively responsible payroll experienceDemonstrated experience in processing payroll transactions to general ledger Demonstrated experience making sound decisions that affect a work unit or teamDemonstrated experience in a role requiring diverse problem solving methods in a variety of situations KNOWLEDGE, SKILLS and ABILITIESCritical thinker with ability to identify and implement efficiencies within daily operationsPossess strong organizational and time-management skillsPossess excellent written, verbal and interpersonal communication skills Ability to foster a team environment and work collaborativelyAbility to research and analyze issues and develop solutionsAbility to work accurately with great attention to detailPossess excellent customer service skills and proven ability to develop and sustain productive customer relationshipsPossess working knowledge of payroll and state retirement systems’ theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situationsDemonstrated intermediate proficiency with the Microsoft suite or equivalent softwareAbility to confidentially and discreetly handle subject matters requiring privacy and sensitivityAbility to collaborate, persuade, gain cooperation and acceptance of ideas on significant projectsAbility to develop and maintain relationships with key contacts to enhance work flow and qualityAbility to effectively accept direction from multiple levels of the College in various departmentsAbility to effectively complete work assignments independentlyPossess sensitivity to appropriately respond to the needs of a diverse population COMPETENCIES CRITICAL COMPETENCIESService FocusAdaptabilityQuality of Work VERY IMPORTANT COMPETENCIESCommunicationTime Utilization IMPORTANT COMPETENCIESCollaborationContinuous Improvement PREFERRED QUALIFICATIONSEDUCATION AND EXPERIENCE/TRAININGFundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credentialBachelor’s degree in Finance, Accounting or BusinessPayroll experience in an academic environment or multi-state organizationExperience in payroll-related state retirement reportingDemonstrated proficient experience with Ellucian Systems and Computer Technology Banner system or equivalent system PHYSICAL DEMANDS/WORKING CONDITIONS(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)The work is performed in a normal, professional office environment;The work area is adequately lighted, heated and ventilated;Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite EQUAL OPPORTUNITY STATEMENTCuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.