Chiropractic Assistant / Billing & Coding

Job description

Chiropractic Assistant / Billing & Coding Share this Job Life Chiropractic College West Posted June 13, 2019 Employment Type Full-time, Non-exempt Compensation $15 to $17/hr. Company Life Chiropractic College West
Location 25001 Industrial Boulevard
Hayward, CA 94545


COMPANY DESCRIPTION Life Chiropractic College West, a non-profit graduate school offering the Doctor of Chiropractic (DC) degree, is internationally recognized for leadership and innovation in chiropractic education. The curriculum at Life West features an integrated emphasis on chiropractic philosophy and technique that attracts students from all over the world. Life West is well known for its diversity, integrity, and cooperative spirit.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Life Chiropractic College West is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.
Our company participates in the Department of Homeland Security E-Verify Employment Eligibility Verification Program. To learn more about this program and your rights, please click one or more of the following links
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Under general supervision, perform a variety of tasks related to the Health Center Finance’s medical billing department. Position requires knowledge of medical billing and general accounting and reporting practices with high degree of accuracy. In addition, will be responsible for providing superior customer service to all patients, students, employees and other members of our campus community as well as all external visitors. This role is responsible for providing customer service to patient and overall management of the Health Center. The Chiropractic Assistant provides general administrative support to the Health Center.



  • Generate weekly insurance billing processed with “manual” software.

  • Maintain specific insurance logs related to Private Insurance, Personal Injury, Worker’s Compensation and Medicare.

  • Provide customer service to patients/students/doctors with explaining technicalities from denied/partially denied claims (i.e. Explanation of Benefits).

  • Perform insurance confirmations; provide data for direct mailing to Health Center Insurance recipients.

  • Maintain confidential insurance files in H.C. Finance office.

  • Generate Advance Beneficiary Notices for Medicare patients.

  • Complete follow up on outstanding insurance claims with direct carrier contact.

  • Clerical tasks include – copying, filing, typing, mailing, etc.



  • Ensure that the campus community receives outstanding service by providing a friendly environment which includes greeting and acknowledging every patient, maintaining outstanding standards, solid knowledge of chiropractic and all other components of Life Chiropractic College West

  • Answer all incoming telephone calls in a friendly and professional manner with a professional and pleasant disposition; calls originate from patients, students, faculty, staff, agencies, external persons/entities and the campus community. Also, voice mails during closes hours.

  • Prepare paperwork and documentation such as visit slips for the students

  • Manage and schedule appointments

  • Maintain the cleanliness and organization of the Health Center including patient adjusting areas

  • File papers and documentation such as patient/student DACBR reports

  • Run reports such as visit trial/visit

  • Prepare sign in sheets for patients/ students

  • Manage the reception waiting area, promptly and courteously attend to patient needs, and ensure appointments are managed in a timely manner

  • Maintain, retrieve and request active/inactive patient/students files, medical records and x-rays upon request

  • Process subpoena, X-ray, and medical records request

  • Responsible for laundry (washing/drying/folding)

  • Assist patients at the cashier station after visits (collecting or arranging payment plans)

  • Post payments from patients and insurance companies.

  • Reconcile cash receipts and prepare bank deposit

  • Verify and Bill Insurances

  • Abide by HIPAA laws regarding confidential patient information


Education, Training and/or Experience

  • Familiarity with Medicare regulations, Worker’s Compensation attorney liens, and Personal Injury (med-pay) billing, and CMS 1500 form.

  • Minimum of High School Diploma or equivalent. Bachelor’s degree preferred.

  • Chiropractic or medical office experience preferred.

  • Minimum two years insurance billing experience and procedural knowledge.

  • College coursework in basic accounting.



  • Computer knowledge; Windows applications.

  • Excellent typing skills with high degree of accuracy.

  • Excellent organizational skills.

  • Intermediate math skills.

  • Ability to compose business correspondence.

  • Excellent written/oral communication skills.

  • Ability to work with confidential material and maintain confidentiality.


  • Good interpersonal skills and customer service attitude.

  • Ability to problem solve and make independent decisions.

  • Ability to deal effectively with colleagues, providers, and outside venders in solving problems.

  • Ability to plan, prioritize and organize work responsibilities.

  • Ability to coordinate multiple tasks/projects in a fast paced environment.


  • Chiropractic office experience and bilingual language skills preferred.

Work Schedule:

Mondays 11:30 am – 8 pm


Tuesday 10:30 am – 7 pm (Billing Day)


Wednesday Off


Thursday 11:30 am – 8 pm


Friday 9:30 am – 6 pm


Saturday 8:30 am – 5 pm (2 pm – 5 pm Billing hours)





  1. Nature of work requires an ability to operate standard business office equipment.

  2. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files.

  3. Much time is spent concentrating on CRT identifying and updating information and performing some data entry.

  4. Must be able to lift 25 lbs., retrieving and placing materials on high shelves and on floor-level shelves; standing, walking, carrying, grasping, hearing, seeing, sitting, kneeling, climbing, balancing, stooping, crouching, and reaching.



Work performed in general office environment


This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Life Chiropractic College West. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.


  • Manage and schedule appoints


  • Education/Experience: Minimum of High School diploma or equivalent; Bachelor’s degree is a plus; 2+ years of experience in cashiering, customer service and/or billing; 1+ years in a chiropractic or office setting is preferred.


  • Generous Paid Time Off (PTO)
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • 401(k)




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Job No:
Posted: 6/22/2019
Application Due: 9/18/2019
Work Type: