Success Coach

Jun 20, 2019
Institution Type
Four-Year Institution
Job Title: Success Coach
Location: Morris
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 330013

The University of Minnesota Morris Summit Scholars - TRIO Student Support Services (SSS), program seeks a Success Coach. This is a 100% time, 12 month, annually renewable professional and administrative (professional 3) or civil service (professional 2) which reports to the TRIO Student Support Services Director. The Success Coach works collaboratively with academic and student affairs colleagues to develop program operations and create a welcome and inclusive environment where SSS eligible students thrive. Project components include academic support, financial wellness/literacy education, FAFSA assistance, career and graduate school exploration, and cohort-building programming.


Essential qualifications (appointment level and work duties will reflect qualifications):

Professional 3 - Bachelor's degree and four years of experience working with students who are first generation in college from low-income households and/or students with documented disabilities or a combination of related education and work experience to equal eight years, or

Professional 2 - Bachelor's degree and two years of experience working with students who are first generation in college from low-income households and/or students with documented disabilities or a combination of related education and work experience to equal six years. (Duties will be adjusted to be consistent with the Professional 2 classification.)

  • Training in educational success and retention strategies for historically underserved populations.
  • Knowledge of educational opportunity programs.
  • Demonstrated awareness of and sensitivity to diverse student populations and the ability to contribute to the University's commitment to a diverse and inclusive learning environment.

Preferred qualifications:

  • Master's degree
  • Professional experience working in a higher education setting
  • Knowledge of first year experience programming
  • Professional experience advising/coaching/mentoring college students.
  • Professional and/or student experience in a Student Support Services or other TRIO program.
  • Professional experience working with American Indian students, students of color, and/or students from rural areas
  • Background that includes overcoming barriers similar to those of participants
About the Job

Purpose of the position
The Summit Scholars - TRIO Student Support Services (SSS), a U.S. Department of Education supported program, promotes access, equal opportunity, and success for students who are first-generation in college, students who are low income, and students who have disabilities. This program is funded through August 31, 2020. UMM intends to apply for future US Department of Education TRIO SSS funds.

Job duties
Student Advising and Support (60%)

  • Provide direct mentoring, coaching, guidance and referrals for 65 project participants; create and implement student academic success plans; assist students in acclimating to college.
  • Help students navigate University policies and procedures.
  • Assist students in achieving their goals utilizing intrusive and appreciative advising practices and effective intervention strategies.
  • Advance student persistence, degree progress, graduation and graduate school matriculation.
  • Work within the student affairs and campus life response team protocols to provide crisis management support: assess severity of situation; consult with SSS staff and relevant offices (e.g., Health Services, Residential Life, Student Affairs, Counseling, Campus Police, etc.); ensure good reporting and communication. Provide ongoing support and consultation to the student through the duration of the crisis.
  • Use information from data systems to monitor student academic progress reports at key academic markers, such as probation, and degree application. Communicate with students, academic alert team, and others to foster students' academic and career success, address concerns, and help maintain a coordinated approach.
  • Work closely with faculty and staff to effectively deliver advising and support services.
  • Log student contacts, academic success plans, referrals, and follow-up communications. Maintain student records.

Program Development and Collaboration (25%)

  • Assist with the planning and implementation of the Student Support Services project plan of operation with a focus on first year experience programming; serve as the lead on one or more project components.
  • Assist with planning and implementation for participant recruitment, selection, and success.
  • Work collaboratively with project partners (Office of Academic Success, Financial Aid, One Stop, Admissions, etc.) to advance the project goals and objectives.
  • Compose and/or prepare promotional materials, forms, newsletters, and manuals.
  • Stay abreast of current trends and philosophies in student development and success for SSS student populations; engage in scholarly, leadership, professional development or creative activities to effectively support the SSS student population.
  • Participate in state, regional, and national TRIO and similar conferences and meetings and campus governance for professional development and to foster program collaboration.

Program Assessment, Financial Management, and Compliance Support (15%)

  • Coordinate financial system record keeping for the project. Respond to and initiate inquiries for the processing of purchasing, reimbursements, travel, etc.
  • Ensure compliance with all state, federal, and university regulations and policies, especially as they relate to the coordination of the SSS project and the students it serves.
  • Stay up to date with all federal regulations regarding the SSS program and how those regulations affect student participants and services.
  • Work with project director and external evaluator to create, administer, and analyze utilization data, surveys, focus groups, and other forms of assessment for project evaluation.

How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter, resume and the names, addresses, telephone numbers and email addresses of three professional references. Applications will be reviewed beginning immediately and will be considered until the position is filled.


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Morris values diversity in its students, faculty, and staff. Morris is especially interested in qualified candidates who can contribute to the diversity of our community through their teaching, research, and /or service because we believe that diversity enriches the University experience for everyone.

This publication/material is available in alternative formats upon request. Please contact UMN Morris Human Resources, 320-589-6024, Room 201, Behmler Hall, Morris, Minnesota. To request disability accommodation contact: UMN Morris Human Resources, 320-589-6024, Room 201, Behmler Hall, Morris, Minnesota.

Background Check Information

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Morris (UMM)

The University of Minnesota, Morris (UMM) makes its home on a 121-year-old campus on the western edge of the state and is one of the top public liberal arts colleges in the nation. The small, close-knit campus emphasizes faculty/student collaboration in research, study abroad, and service learning. Deeply rooted in the tall grass prairies of Minnesota, the campus also has advanced sustainable, environmentally friendly initiatives that have grown to levels of national leadership and touch nearly all aspects of campus life.

A distinctive undergraduate campus within the University of Minnesota system, Morris combines a rigorous, student-centered residential liberal arts education with access to the resources and opportunities of one of the nation's largest universities. A founding member of the Council of Public Liberal Arts Colleges (COPLAC), Morris provides students with a rigorous academic experience, preparing them to be global citizens who value and pursue intellectual growth, civic engagement, intercultural competence, and environmental stewardship. The student body of nearly 1700 is supported by 130 faculty members, a student/faculty ratio of 13:1. The Morris campus is the most ethnically diverse in the University of Minnesota system, with 20 percent American Indian students, 10 percent U.S. students of color, and 12 percent international students.

Morris is highly ranked by national publications -- U.S. News & World Report as a top-ten public liberal arts college; Forbes as one of the best colleges and universities in the nation; and Fiske Guide to Colleges includes Morris in its list of “the best and most interesting” schools in the U.S., Canada, and the United Kingdom. Morris students consistently win national awards – in 2017-2018, Morris was the only public baccalaureate institution among the top student Fulbright award producers. Among University of Minnesota campuses, Morris has the highest proportion of faculty in the University’s Academy of Distinguished Teaching. The campus is also a national leader in sustainability, evidenced by receipt of the inaugural Excellence in Sustainability award from the National Association of College and University Business Officers and an Association for the Advancement of Sustainability in Higher Education STARS Gold rating.