Program Manager, A Place to Call Home

Job description


DePaul University

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.


Job Title Program Manager, A Place to Call Home
Job ID 3617
Location Loop Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Multicultural Statement

At DePaul University, we are looking for candidates who want to join us in our mission to provide access to education for all. Successful candidates welcome ideas and perspectives from colleagues and students representing a wide variety of cultures, backgrounds, religious beliefs, and experiences. We seek collaborative, open-minded and hard working professionals to work in a real world urban learning environment. Are you exceptional, yet modest and open to challenges? We seek achievers and leaders that want to bring their passion and skills to our well-respected community of approachable colleagues. Build your career with us.

General Summary

The Program Manager is primarily responsible for the implementation, management, and monitoring of the day-to-day operations of IGH’s A Place to Call Home initiative. A Place to Call Home was designed to help 150 cities across the globe end street homelessness by 2030, by bridging research and action, cultivating and connecting local leaders, facilitating goal setting, and supporting progress towards those goals.
The Program Manager will be based in IGH’s Chicago headquarters and will work closely with all members of the IGH professional staff, IGH Advisory Committee, and external partners. This position requires extensive international travel, and occasional nights and weekends.

Responsibilities & Duties

Program Planning and Administration:

  • In close collaboration with the Executive Director and IGH Advisory Committee, establish goals, timelines, and benchmarks related to A Place to Call Home.
  • Provide written quarterly program reports for the IGH Advisory Committee and other stakeholders.
  • Monitor and track expenses within the A Place to Call Home annual budget.
  • Provide support as needed for fundraising towards A Place to Call Home, including contributing written content for grant applications and donor reports.

Program Implementation and Monitoring:
  • Serve as the primary liaison to potential A Place to Call Home cities for inquiries and recruitment activities.
  • Serve as the primary liaison to confirmed A Place to Call Home cities, facilitating goal setting, hosting monthly coaching calls, providing hands-on support and training, building connections between city leaders, monitoring progress towards goals, etc.
  • Manage external and internal communications related to A Place to Call Home, including monthly update newsletters between the cities and an online forum.
  • Organize and manage meetings and events related to A Place to Call Home, including the official launch of each city and the annual cities summit.
  • Manage contracts and deliverables with researchers, content experts, and other implementation partners.

Organizational Duties:
  • Participate as a full member of the IGH professional team, attending weekly staff meetings and one-on-one meetings with the Executive Director.
  • Participate in opportunities to promote IGH within DePaul University, such as presenting at “Lightning Talks” or supporting faculty teaching on the issue of homelessness.
  • Other duties as assigned.


Education & Experience

  • Bachelor’s Degree.
  • A minimum of five years previous work experience in a professional environment.
  • A minimum of two years previous work experience managing a complex program, initiative, or project.


Preferred Requirements

  • Master’s Degree.
  • Content management and writing experience.


Managerial Responsibilities

  • Opportunity to oversee work related to A Place to Call Home performed by the administrative assistant and student workers.


Financial Responsibilities

  • Monitor and track expenses within the A Place to Call Home annual budget.


Other Skills & Abilities Reqd

  • Second language strongly preferred.
  • Proficiency with Google suite, including Gmail and Google Doc.
  • Demonstrated ability to handle multiple tasks in a fast paced, dynamic environment and a willingness to shift easily between various responsibilities with diverse stakeholders.
  • Demonstrated ability to self-manage, working independently with minimal supervision.
  • Demonstrated ability to exercise independent judgment and ownership of decisions.
  • Demonstrated ability to receive and relay criticism constructively.
  • Excellent level of attention to detail and organizational skills.
  • Excellent interpersonal, oral, and written communication skills.
  • Willingness to embrace and actively support the unique culture and values of IGH.


Other Attachments

You may upload other attachments (Transcripts, Portfolios, Writing samples) in the “My Activities” tab of your profile.

Additional Information

  • This position requires extensive international travel, and occasional nights and weekends.

Salary & Benefits Package:
DePaul offers a comprehensive package including competitive pay and benefits to attract and retain the best talent in order to further the University's mission. For more information, please visit the following pages:
Full Benefits
Part-Time Benefits

Required Background Check:
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Job No:
Posted: 6/20/2019
Application Due: 7/13/2019
Work Type:
Salary: