Job location: Hyde Park Campus

Employment Type: Full-time
Posted data: 2019-06-18
Req: JR05454
Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department2010012 BSD - BSDIS

About the UnitThe University of Chicago is a private institution encompassing the undergraduate College, six professional schools (Business, Law, Divinity, Public Policy, Medicine and Social Service Administration), four graduate divisions (Biological Sciences, Humanities, Physical Sciences, and Social Sciences) and the University of Chicago Medical Center. Biological Sciences Division, Information Services (BSDIS) is the technology group charged with supporting the technology needs of the BSD. Device Support Services is a section of BSDIS that supports end user computing devices in clinical and research departments within the BSD. This position will specifically support the University of Chicago Physicians' Group (UCPG). UCPG is a component of the physician practice plan for the University of Chicago. The University of Chicago Practice Plan (UCPP) is the central organization that supports the clinical activity of the clinicians practicing at the University of Chicago. These clinicians collectively form the University of Chicago Physicians Group (UCPG). UCPG provides billing services for medical services provided by University of Chicago physicians and physicians employed by University of Chicago Medicine, manages the accounts receivable collection, and reporting processes for the Biological Sciences Division (BSD) departments. Reporting to the Director of Device Support Services, the Systems Administration, Specialist will perform system administration, installation, configuration, problem isolation, and resolution on Microsoft and VMware systems. The System Administrator is responsible for maintaining the integrity and security of over 20 physical servers and 100 virtual machines. Individual will work with management and users to transform operational needs into system specifications and provide guidance in purchasing and infrastructure strategy decisions, as well as assist in equipment and software lifecycle and capacity planning.

Job FamilyInformation Technology

Responsible for the design, implementation, and maintenance of new and existing applications, systems architecture, and network infrastructure. Ensures operation and security of all servers and networks. Configures, installs, maintains and upgrades applications and hardware for the organization's infrastructure and for end-user devices.

Career Track and Job LevelSystems Administration

Provides hands-on maintenance for production servers. Installs, configures, and maintains operating systems and utility software, using best practices and professional standards. Recommends, installs, and maintains appropriate levels of hardware and software firewalls associated with specific server implementations. Designs, scales, and builds automated approaches across all stages of infrastructure development. Continually improves automation of services, monitoring, alerting services, and resiliency. Provides tooling to all of development, operations and infrastructure, patch and maintain Windows and Linux servers. Actively participates in the design and development of products and projects.

P3: Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Role ImpactIndividual Contributor

ResponsibilitiesThe job designs automated, scalable, and rapidly deployable solutions to infrastructure development and server configuration. Works independently to install, configure, and maintain operating systems. Uses best practices and systems knowledge to monitor and alert systems, utility software, and firewalls. Guides maintenance for production servers as well as Windows and Linux servers.

1) Configures, installs, upgrades, and maintains server applications and hardware. Works to safeguard the integrity of computer software. Implements operating system enhancements to improve the reliability and performance of the system., 2) Administers operating systems, maintains security, and implements backup procedures for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices., 3) Plans and installs necessary patches and upgrades for servers and their associated storage, network, communications, and peripheral sub-systems. Installs and maintains an appropriate level of intrusion detection, monitoring, and auditing software as required., 4) Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports., 5) Performs other related work as needed.

Unit-specific Responsibilities

1) Provide user support for approximately 90 users on Microsoft Terminal Server thin clients.

2) Provide minor website adjustments utilizing CSS, HTML, JavaScript, and Classic ASP.

3) Weekend or Evening hours as needed.

Unit-preferred Competencies

1) Confidentiality/discretion must be maintained at all times.

2) Ability to handle multiple concurrent tasks in a competent and professional manner in a fast paced atmosphere.

3) Ability to solve problems independently with limited direction.

4) Ability to work accurately with attention to detail.

5) Ability to work for long periods of time in a sitting position, at a keyboard, viewing computer screen.

Education, Experience, and CertificationsMinimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Preferred Qualifications

Experience

1) Minimum 3 years experience with Microsoft technologies including: SQL, Terminal/Remote Desktop Server, File and Application servers, clustering, Active Directory, Exchange, SharePoint, Office.

2) Minimum one year experience with VMWare sever clusters including Distributed Resource Scheduler and iSCSI protocol.

3) Experience managing networked servers and workstations.

4) Experience with hardware and operating system installation.

5) Experience with Linux.

6) Knowledge of HIPAA security rule requirements.

Required Documents

1) Cover Letter

2) Resume

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

FLSA StatusExempt

Pay FrequencyMonthly

Pay GradeDepends on Qualifications

Scheduled Weekly Hours40

Benefits EligibleYes

Drug Test RequiredNo

Health Screen RequiredNo

Motor Vehicle Record Inquiry RequiredNo

Posting Date2019-06-18-07:00

Remove from Posting On or Before2019-12-18-08:00

Posting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:  http://securityreport.uchicago.edu.  Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.