HEALTH COVERAGE ENROLLMENT AND NETWORK MANAGER

Job no: 99245-AS
Work type: Staff-Full Time
Department:SOHE/CONSUMER SCIENCE
Location: Milwaukee
Categories: Extension, Outreach, Public Engagement, Health Care, Medical, Social Services

Position Summary:

Covering Wisconsin (CWI), a program that began in 2003, aims to connect Wisconsin residents with insurance coverage and other programs that support health and to promote effective use of these programs. We seek a talented team leader with diverse skills to serve as Manager of the CWI Navigator Program and of the Milwaukee Enrollment Network (MKEN). The ideal candidate is self-motivated, highly organized and detail-oriented, enjoys being part of a dynamic work environment, is energized by working collaboratively, has a passion for helping the public, and is eager to envision and implement initiatives to advance access to health coverage and care in Wisconsin.

This person will serve as in two primary capacities: Covering Wisconsin's health insurance navigator program manager and manager of the Milwaukee Enrollment Network. These roles necessitate engagement at all levels health insurance outreach, education, coordination, and enrollment programming. This includes: serving as a primary expert resource on the nuance of health coverage policy and administration, outreach and promotion campaign planning and implementation, presentations to professionals, organizing and leading meetings of workgroups and other teams, holding media interviews and press conferences, writing content for educational resources, cultivating and growing partnerships with outside agencies, and motivating increased engagement and collaboration by groups in Milwaukee and around the state on issues surrounding access to health coverage and care. This person must be eligible to become a federally-certified, state-licensed Navigator, and will spend a portion of time providing individual consumer assistance along with the CWI Navigator team, particularly during the six-week ACA open-enrollment period.

This position includes travel, particularly within southeastern and southcentral Wisconsin, including some overnight. Some weekend and evening events will also be required, particularly during the health insurance open enrollment period (November 1 - December 15). Valid driver's license is required.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

College degree in social work, sociology, public health, consumer science, adult education, public policy, public administration, health communication, or related field is required. Masters or other advanced degree required.

Minimum Years and Type of Relevant Work Experience:

Required:
Minimum of five years experience, including:
- conducting health-related public education and outreach, particularly for low resource communities
- project and/or program management
- supervision of individual staff and programmatic teams
- public speaking through presentations, professional trainings, consumer workshops, and media interviews
- collaborating with public and private sector partners
- preparing reports on program activities, including quantitative data elements

Incumbent must also have interpersonal skills critical to successful communication with consumers who may struggle with literacy, comprehension, or who may be in crisis or suffering from trauma. Additionally, s/he should have demonstrated experience successfully:
- managing projects to deadline
- leading diverse teams with representation from multiple sectors
- seeking and developing both financial and non-financial partnerships with public, private, and governmental agencies
- preparing effective written reports and communications

Desirable:
- familiarity with Medicaid and federal Marketplace programs, policies, and administrative structures to resolve complex consumer case questions related to health insurance coverage
- enrollment of consumers in Medicaid, Marketplace, or other health-related programs
- proficiency in written and verbal Spanish-language skills or other non-English language.

License or Certificate:

Health insurance Navigator or Certified Application Counselor certification preferred

Additional Information:

SCHOOL OF HUMAN ECOLOGY: The mission of the School of Human Ecology is to understand the complex relationships and interdependence among individuals, groups and families, and to focus on quality-of-life issues through research, creative innovation, education, and outreach. The School has four academic departments (Civil Society and Community Studies, Consumer Science, Design Studies, and Human Development & Family Studies) with a collective undergraduate enrollment of 1,200 students, and 100 graduate students. Faculty members in the School of Human Ecology often affiliate with centers and programs including the Center for Community and Nonprofit Studies, the Center for Demography and Ecology, the Center for Child and Family Well-Being, the Center for Financial Security, the Institute on Aging, the Institute for Research on Poverty, the LaFollette School of Public Affairs, and the Center for Research on Women and Gender. See http://sohe.wisc.edu

UW-MADISON: The University of Wisconsin-Madison has a strong reputation as a research university and for producing research that improves people's lives. The University consistently ranks among the top 6 institutions in national research expenditures. In 2015, the University received a community engagement award from the Carnegie Foundation for its commitment to deeply engaging with local, regional, national, and global communities. It is a land-grant institution with an enrollment of about 43,000 students. The University provides excellent technology and library resources. Madison (pop. 243,000) is the state capital and combines the culture of a large urban area with the comfort of a small city. See http://wisc.edu

Department(s):

A272100-SCHOOL OF HUMAN ECOLOGY/CONSUMER SCIENCE

Work Type:

Full Time: 100%

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $50,286 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To begin the application process, please click on the 'Apply Now' button. Please upload a current resume/CV, a detailed cover letter addressing your relevant background for and interest in the position, and the names and contact information for three references.

Contact:

Allison Espeseth
aehales@wisc.edu
608-890-4784
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

SR OUTREACH SPEC(S92BN) or OUTREACH SPECIALIST(S92DN)

Employment Class:

Academic Staff-Renewable

Job Number:

99245-AS

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://oed.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Jun 17 2019 Central Daylight Time
Applications Close: Jul 12 2019 11:55 PM Central Daylight Time