Associate Director Financial Aid - Operations
- Employer
- Murray State University
- Location
- Murray
View more
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Assumes overall responsibility for daily operations of the Financial Aid office, including training and management of operational staff, awarding aid, verification, Satisfactory Academic Progress (SAP) and appeals, return to Title IV calculations (R2T4), compliance and process improvement.
• Maintains full working knowledge of the federal, state, and institutional regulations. Develop and maintain departmental procedures to ensure continued compliance.
• Provide leadership, training, supervision and professional development of staff members.
• Develop and execute auditing and quality assurance procedures to monitor all daily performance of staff.
• Troubleshoots awarding and disbursement of aid and resolve all discrepancies in a timely manner.
• Counsel students and parents as needed.
• Participate in college night functions, summer orientation sessions, workshops, classes and other activities as necessary.
• Work closely with federal, state, and internal auditors.
• Participate in professional development activities and attend state, regional, and national financial aid meetings, workshops and conferences.
• Coordinate with other departments what is needed for the University to remain in compliance with regards to maintaining eligibility to utilize Title IV funding.
• Assist with maintaining the Program Participation Agreement (PPA/ECAR), and completion of departmental and university surveys.
• Work collaboratively with the Associate Director of Systems to ensure quality of awarding and reporting processes.
• Performs other duties as assigned.
• Bachelor’s degree from an accredited college or university.
Minimum Experience and Skill Requirements• Exceptional communication and customer service skills.
• Two plus years of progressive managerial experience leading staff to achieve established performance metrics in a fast paced environment.
• Three years’ experience in administering aid within state and federal financial aid software systems.
• In depth understanding of the Banner higher education administration system
• Master’s degree
Along with the application, the following items must be included:
• Letter of application
• Resume
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- PHD
- * Do you have two years' supervisory experience?
(Open Ended Question)
- Cover Letter
- Resume
- Other Document
Organization
For 100 years Murray State University has served students from the region, the nation and the world. Founded in 1922, the University has grown from an enrollment of 202 students to 9,500 today. Murray State blends educational opportunities found at research institutions with collaborative interactions among students, faculty and staff found at smaller universities. Students receive personalized attention from supportive faculty and staff as the University offers a 16:1 student-to-faculty ratio.
Murray State University places our highest priority on student learning and excellent teaching, blending the range of educational opportunities often experienced at research institutions with the nurturing student-teacher interactions usually found at smaller universities. Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Murray State has been continuously accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) since 1928.
Recent Accolades:
- U.S. News & World Report (32 consecutive years as a top-tier university) and top 10 in south region for Top Public Schools, Best Value and Best College for Veterans
- Washington Monthly Best Bang for the Buck
- G.I. Jobs Military Friendly School
- Forbes Best Employers List
Located in the west Kentucky region, Murray State is a public, comprehensive University with four colleges (business; science, engineering and technology; humanities and fine arts; education and human services)– and two schools (agriculture; nursing and health professions). The University's 236-acre main campus is located in Murray, Kentucky and offers undergraduate, graduate, and doctoral programs, professional instruction, as well as continuing education programs. Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, paid holidays, vacation and sick time, as well as many other benefit offerings.
The city of Murray, located in Calloway County, offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis.
- Website
- http://www.murraystate.edu/
- Telephone
- (270) 809-2146
- Location
-
412 Sparks Hall
Murray
KY
42071
US
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