Skip to main content

This job has expired

Financial Aid and Scholarships Advisor

Employer
Texas State University
Location
Round Rock

View more

Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Information

Posting Information

Posting Number 2019460 Posting/Functional Title FAS Advisor University Pay Plan Title Financial Aid and Scholarships Advisor Location Round Rock Department Office of Financial Aid and Scholarships Recruitment Type Open to All Job Type Full-Time Monthly Salary $,2518.00 - $2,833.33 Job Category Non-Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

•High School Diploma
•Excellent Writing Skills
•Problem-Solving Experience
•Customer Service Experience

Preferred Qualifications

•Bachelor’s Degree
•Proficient in Spanish
•Interpersonal Skills
•Customer Service Skills
•Teamwork Skills
•Organizational Skills
•Analytical Skills
•Problem-Solving Skills
•Financial Aid Experience
•College or University Experience
•Decision-Making Skills
•Demonstrated Initiative
•Highly Motivated
•Ability to Work Under Pressure
•Ability to Work Independently

Job Description

Financial Aid and Scholarships at Texas State University seeks a financial aid professional to work in the office’s customer service area (i.e., call center and customer service desk).

Job Duties

Reporting to the Supervisor of Financial Aid and Scholarships, the Financial Aid Advisor is responsible for answering inbound calls in the office’s call center and/or assisting customers at the customer service desk. In addition, this position is charged with providing excellent customer service in a high stress environment, advising students, reviewing financial aid work lists, and responding to customer emails.

The Advisor will deliver excellent customer service, review work lists, help manage specific financial aid resources and data, and advise students according to university, state and federal financial aid rules and processes. This position is also tasked with keeping abreast of all pertinent federal and state financial aid regulations. In addition, this individual will be charged with making recommendations as necessary to ensure the delivery of effective and efficient services. The Advisor must be able to assist customers in a timely and repetitive manner.

Additional Information to Applicants

Occasional overnight travel and work beyond normal 8-5 business hours may be required during peak business periods.

Job Open Date 06/14/2019 Job Close Date (posting closes at midnight) 06/28/2019 Open Until Filled No Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start 8:00AM Normal Work Hours End 5:00PM Posting Notices YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A RESUME AND COVER LETTER TO YOUR APPLICATION. , YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A LIST OF REFERENCES. Legal and Required Notices

Texas State University, to the extent not in conflict with federal or state law, prohibits discrimination or harassment on the basis of race, color, national origin, age, sex, religion, disability, veterans’ status, sexual orientation, gender identity or expression.


Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.


Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.


Texas State University is a member of the Texas State University System. Texas State University is an EOE.


Texas State is committed to increasing the number of women and minorities in administrative and professional positions.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions


By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link http://jobs.hr.txstate.edu/postings/25491 Applicant Document Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. DD 214/DD1300
Supplemental Questions

Required fields are indicated with an asterisk (*).

Organization

Texas State University seeks candidates whose professional background includes embracing a diversity of people and ideas, a spirit of inclusiveness, a global perspective, and a commitment to community-building.  As a federally designated Hispanic Serving Institution, we are especially interested in applicants who share a commitment to equity, and the high-quality education of students from historically underserved and systematically marginalized communities. Individuals from historically underrepresented groups are strongly encouraged to apply.

About Texas State University

Texas State University is home to more than 38,000 students and 2,000 faculty members in the growing Austin-San Antonio corridor.  A member of the Doctoral Universities: Higher Research Activity Carnegie classification, the university creates new knowledge, fosters cultural and economic development, and prepares its growing population of diverse students for the endless possibilities that await them as citizens of Texas, the nation, and the world.

Students at Texas State choose from 98 undergraduate, 91 master’s and specialists, and 14 doctoral programs offered by 10 colleges (Applied Arts, The Emmett and Miriam McCoy College of Business Administration, Education, Fine Arts and Communication, Health Professions, Honors, Liberal Arts, Science and Engineering, The Graduate College, and the University College).  With a diverse campus community including 50% of the student body from ethnic minorities, Texas State is one of the top 13 producers of Hispanic baccalaureate graduates in the nation.  In fall 2019, there were 1,470 full-time faculty and 2,286 full-time staff.  Research and creative activities have led to growing success in attracting external support.  For FY 2019, Texas State had an annual operating budget of over $724 million. Texas State’s Research and Development expenditures for FY 2018 were more than $64 million.  The Alkek Library has more than 3.1 million titles in its collection.  Additional information about Texas State and its nationally recognized academic programs is available at www.txstate.edu.

Mission

Texas State University is a doctoral-granting, student-centered institution dedicated to excellence and innovation in teaching, research, including creative expression, and service. The university strives to create new knowledge, to embrace a diversity of people and ideas, to foster cultural and economic development, and to prepare its graduates to participate fully and freely as citizens of Texas, the nation and the world.

Locations

Texas State's San Marcos campus is located in a growing community of 63,000 people in the Austin Metropolitan Area. Located in the Texas Hill Country, where blackland prairies roll into beautiful hills, Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and oak trees on the campus add to the charm of the university’s picturesque setting. Our location on the banks of the San Marcos River provides recreational activities for students throughout the year.

The Texas State Round Rock Campus is located north of Austin in Round Rock, TX. The Round Rock Campus offers the junior and senior level classes to complete a bachelor’s degree, graduate degrees, post baccalaureate certification, and continuing education programs. The university's vision for Round Rock is to continue to offer quality academic programs that meet the workforce needs of Texas, especially focusing on academic programs that appeal to working adults, and to serve as a hub of health professions research and education.

Some positions may require teaching on the main campus and at the Texas State University Round Rock Campus.

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply. 

Texas State University is a member of The Texas State University System. 

Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.

Company info
Website
Telephone
512-245-2111
Location
601 University Drive
San Marcos
Texas
78666
United States

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert