DepartmentAbout us:

The Division of University Advancement (DUA) promotes and supports the University of Toronto by engaging a worldwide community of more than 550,000 alumni, plus many donors and friends. DUA encompasses a highly skilled team of staff focused in the areas of development, alumni and volunteer engagement, advancement services, and advancement marketing and communications. The uniquely integrated structure encourages each division to bring its particular strengths and expertise to the common cause of advancing U of T’s relations with alumni, donors, and friends. DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focused on doubling fundraising performance on a sustainable basis; enhancing the effectiveness and satisfaction of alumni participation and programs; building advancement capacity within and across divisions; creating an organization and culture that fosters leadership, initiative, effectiveness, and community; and contributing to the creation of an external relations strategy for a transforming image, reputation and standing of U of T along an axis of differentiation and excellence.

Your opportunity:

The Stewardship office at the Division of University Advancement (DUA) leads the development and implementation of stewardship programs and services that seek to foster a culture of accountability, service and appreciation to the University’s donors. The Stewardship Programs and Services Coordinator contributes directly to delivering DUA’s core donor recognition, reporting, and acknowledgment programs by providing research, analysis and support for the valuation and approval of naming opportunities; preparing, compiling and editing information and documents for inclusion in donor reports and communications; maintaining data and records relating to donor reporting programs and performing data extractions, entry and cleanup to support stewardship programs and services.

Your responsibilities will include:
•Fostering positive relationships with prospective and existing donors
•Responding to enquiries within the defined scope of the role and redirecting as appropriate
•Identifying and resolving individual data anomalies and discrepancies
•Resolving issues within the scope of the role and escalating problems as required
•Formatting data collected for presentations and reports
•Verifying the accuracy and completeness of information

CampusEssential Qualifications:
•Bachelor's Degree or acceptable combination of equivalent experience.
•Minimum three (3) years relevant experience, preferably in an advancement setting.
•Experience participating in stewardship programs in a higher education environment is preferred.
•Experience entering and maintaining large sets of data in a complex database system required.
•Experience maintaining and implementing recordkeeping and document management systems.
•Experience writing and editing memos, business correspondence and biographical information required.
•Experience in the development of donor appreciation documents, drafting and editing memos, business correspondence from non-template documents.
•Experience in record maintenance, data management and report generation.
•Experience with fundraising database ARBOR or related database required.
•Experience preparing reports from multiple data sources required.
•Demonstrated advanced knowledge and skills in Microsoft Office, including PowerPoint, Word, Excel.
•Knowledge of data analysis techniques, including Excel Pivot Tables and charts.
•Demonstrated customer service and tact to assist alumni, donors, partners, students and faculty.
•Demonstrated ability to adhere to a high level of ethical standards in utilizing donor information and to confidential requirements.

To be successful in this role you will be:
•Cooperative
•Diplomatic
•Responsible
•Team player

Department: Division of University Advancement
Campus: St. George (downtown Toronto)
Schedule: Full-time
Job Field: Advancement & Alumni
Job Posting: Jun 14, 2019
Job Closing: Jun 21, 2019, 11:59:00 PM