Borrowing Services Manager

Job description

Requisition Information

Position Information

Posted with Limited Access No Limited Access Period Ending Date Title Borrowing Services Manager Posting Number S01290 Full-Time/Part-Time Full-time Typical Hours Per Week 37.5 Regular, Temporary or Term Regular If temporary or term, enter anticipated end date Benefits Eligible? Yes Hourly/Salaried Hourly Band/Level SP2 Hiring Minimum $18.14 Department Library (MIIS) Location Monterey, CA Campus Hire contingent upon successful completion of the following post-offer screening Criminal Background Check Position Summary

Position Summary

Under the supervision of the Library Director, the Borrowing Services Manager organizes and supervises all circulation services. She/he/they hire, schedule, and train student staff and oversee all front desk activities. She/he/they manage interlibrary loan services and all facets of course reserves. This is a full-time (37.5 hour per week) position, with weekend and evening shifts. This is a non-exempt staff position.

The Borrowing Services Manager serves as liaison to Monterey Bay Area Cooperative Library System (MOBAC) committees as assigned. As part of the Public Services team, she/he/they will contribute her/his/their individual skills and expertise as needed in order to help the team achieve its objectives.


Essential Functions

· Manages circulation services and front desk activities with an emphasis on providing excellent service to library patrons
· Oversees all circulation notices and communications
· Manages all aspects of graduate assistant staffing including recruiting, hiring, training, scheduling, and supervision
· Provides technology support to library patrons
· Oversees and documents circulation services procedures
· Assists the Library Director and Public Services team in the formulation of circulation services policy
· Oversees print and online course reserves including communication and outreach to faculty
· Manages interlibrary loan services
· Serves as liaison to the MOBAC ILL Committee
· Provides leadership, training, support, and feedback to library staff involved in circulation, reserve, and interlibrary loan services
· Applies and interprets copyright law and determines copyright guidelines use Proactively supports faculty in their course design as it relates to copyright law
· Services as primary liaison to Middlebury College Circulation Services, Reserves, and Interlibrary Loan teams
· Develops and maintains statistical reports for circulation, reserves, and interlibrary loan
· Oversees library cash deposits, fines and billing
· Purchases office and printer supplies
· Serves as primary contact for printer/copier, scanner, and security gate servicing
· Oversees library displays
· Oversees orderly arrangement of all collections

General Responsibilities

· Oversees library operations during evening and weekend shifts when no other staff members are present
· Complies with copyright law as it applies to academic libraries
· Actively participates in team meetings and collaborative projects
· Serves as library representative on designated campus committees and working groups
· Maintains a close working relationship with all library staff
· Maintains confidentiality of library patron records
· Complies with campus safety guidelines
· In collaboration with other staff members, ensures that public and staff areas are safe, clean, and inviting
· Communicates with appropriate campus staff regarding facilities, technology, and safety issues
· Ensures appropriate and effective use of shared departmental folders, email accounts, calendars, social media, and websites
· Other responsibilities as required to assist the library in accomplishing its mission



•Relevant BA or equivalent

Knowledge, Skills and Abilities

•Strong commitment to providing excellent service to patrons
•Good organizational skills
•Competency in basic maintenance of library machinery
•Ability to train and supervise work-study student assistants
•Adaptability to new and specialized technology
•Ability to communicate with both technical and non-technical personnel in a results and customer service-oriented manner essential
•Knowledge of library policies and procedures
•Ability to work in a team-oriented environment
•Ability to work independently after training
•Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community


At least 3 years experience working in a library, preferably academic.
• Experience with Office, Adobe and Google tools
• Experience with library systems, especially Innovative Sierra platform (preferred)
• Experience with ILLiad
• Experience with library equipment including computers, printers, scanners
• Supervisory experience

Physical Demands

The Middlebury Institute of International Studies at Monterey maintains a smoke-free workplace and complies with the Federal Drug-Free Schools and Communities Act and Drug-Free Workplace Act.

Job requires ability to sit, stand, walk, bend/stoop, squat, push/pull. Also requires the ability to lift and carry weight up to 25 pounds occasionally.

Posting Information

Close Date Open Until Filled Yes Special Instructions to Applicants Recommendations

Some postings require contact information for reference providers for confidential letters of recommendation.

Recommendation Letter Requirements Supplemental Questions for Posting

Required fields are indicated with an asterisk (*).

Applicant Document Required Documents
  1. Cover Letter
  2. Resume/C V
Optional Documents




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    Job No:
    Posted: 6/14/2019
    Application Due: 7/15/2019
    Work Type: