Program Assistant V, Curriculum and Assessment

Job description

Program Assistant V, Curriculum and Assessment
University of San Francisco

USF Hilltop Campus

Job Title:
Program Assistant V, Dean's Office

Job Summary:
The Program Assistant provides critical administrative support to the Office of the Dean and the College of Arts and Sciences through major responsibilities related to curriculum and assessment. The successful candidate will be highly organized in order to manage multiple ongoing projects, some of which are constrained by tight deadlines. The Program Assistant carries out duties and responsibilities under minimum-to-no supervision that require high degree of accuracy and attention to detail.

Full Job Description:
Job Responsibilities:

  • Provides administrative support for Associate and Assistant Deans (e.g., coordinates meetings, reconciles expenses, drafts correspondence, makes travel arrangements, assists with budgetary items, etc.).
  • Maintains a working knowledge of assessment procedures for the College, including assisting with tracking submission of materials and compliance of departments/programs within their academic areas, as needed.
  • Assists with academic program reviews, center/institute reviews, and assessment activities. Organizes and stores self-studies, reviewer reports, executive summaries, action plans, yearly assessment plans and reports. Creates spreadsheets to track program progress. Organizes information for external reviewers.
  • Assists with College Curriculum Committee work and Curriculog tracking of proposals.
  • Assists with work of the Core Advisory Committee meetings, taking minutes and gathering data.
  • Assists with the Faculty Directors of Curriculum Development (FDCD) meetings, taking minutes, tracking reports, and maintaining repository of data.
  • Assists with the Graduate Program Directors meetings, taking minutes, gathering needed data and maintaining communication.
  • Assists with the coordination of the Faculty Development Fund and Teaching Development Fund application and funding process and other faculty development initiatives.
  • Ensures faculty compliance with the submission of syllabi requirement in the appropriate Collective Bargaining Agreement and works with department PAs to ensure all syllabi submitted are uploaded promptly to College database system.
  • Assists with organization of Simple Syllabus platform pilot test. May assist with implementation of Simple Syllabus if it is adopted.
  • May assist with the Promotion and Tenure process within the College as needed.
  • Hires, trains and supervises student assistant(s) as needed.
  • Supports and coordinates events around student scholarship in the College, including the Creative Activity and Research Day.
  • Identifies and develops new office work procedures to increase efficiency, maintenance of confidentiality, or work flow using knowledge of operations and creative problem solving techniques; designs new forms, as appropriate, to implement changes.
  • Monitors Associate/Assistant Deans' budgets and maintains financial records for their expenditures. May also assist the Office of Operations with budget reporting and tracking for other programs/departments in the College, as needed.
  • Handles highly confidential and sensitive materials relating to faculty, student and other issues, including employment files, promotion and tenure, salary information, and teaching evaluations.
  • Maintains current knowledge of major aspects of all program assistant positions in the Dean's Office to be ready to fill-in and assist in other areas as needed, (including but not limited to course scheduling, adjunct faculty contracts, PHP application processes).
  • Acts as receptionist for the general Dean's Office, when needed.
  • Acts as a resource person/liaison between and among faculty, students, and the University community, as well as members of the public.
  • Helps create warm, welcoming environment and assists faculty, students, staff and other visitors to the Associate/Assistant Deans and/or the Dean's Office.
  • Receives and screens a variety of calls and emails. Takes information, answers inquiries, and provides information using knowledge of University, College and Dean's Office academic policies and procedures.
  • Performs other duties as assigned by the deans or their designee.

Minimum Qualifications:
  • Post high school education preferred.
  • Training or experience equivalent to five (5) years of increasingly responsible work experience in a senior support role.
  • Ability to work efficiently and calmly under pressure with minimum of supervision and as a member of a team in a dynamic environment with demanding deadlines.
  • Ability to independently analyze, define problems, plan, problem-solve, and recommend and implement new/changes to procedures.
  • Advanced experience working with computer database systems, word processing and spreadsheet software and demonstrated ability to use technology to streamline operations. Ability to use desktop publishing software and equipment to design and produce high- quality publications preferred.
  • Superior oral and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Able to interact with faculty, students, staff and the public with tact, discretion and courtesy and contribute to professional environment.
  • Experience working with confidential and sensitive information preferred.
  • Must have, or quickly develop, understanding of academic policy and administrative operations.
  • Willingness to respect and actively support the goals and visions of a Jesuit education along with a commitment to USF's mission, vision and values.

Full time

Pay Rate:

To apply, visit

The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit

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Job No:
Posted: 6/13/2019
Application Due: 8/13/2019
Work Type: